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GL Precision Enhances Customer Collaboration with Ariba

Business is all about connections. But linking to customers can be a challenge. With multiple systems and data formats to manage, even the simplest tasks – such as sending orders and invoices - can become time consuming and complicated. And for smaller enterprises, this can be crippling. But it doesn’t have to be. GL Precision, a supplier of high precision mechanical components and assembled modules, for instance is leveraging the Ariba® Network to connect and collaborate with its customers in new and innovative ways that drive competitive advantage. And an increasing number of the companies gathered this week at Ariba LIVE Rome, the premier business commerce event being hosted by Ariba, an SAP Company, are following suit.

“GL Precision saw the benefits in electronically connecting with customers early on,” said Hans Swinkels, Financial Controller, GL Precision. “But we quickly realized that in order to reap them, we needed a single platform from which we could do it.”

That’s because although the company was issuing purchase orders and invoices electronically from its ERP system, it often had to re-enter them into the systems of its customers – or even call them in by phone.

“It was very time consuming and we found that not all of them were being received,” said Swinkels. “The result was a lack of transparency which made it increasingly difficult to manage the processes.”

And then one of its customers invited GL Precision to join the Ariba Network, an open trading platform through which companies can discover, connect and collaborate – regardless of the backend systems they are using.

The company quickly connected its ERP system - the SAP® Business One application - to the network using a simple integration adapter and enabled a completely automated order and invoicing process that is both more transparent and collaborative.

As a result of the move, GL Precision is able to create and send purchase orders and corresponding invoices directly from SAP Business One to customers on the Ariba Network without any manual intervention. And this has led to:

  • Greater efficiencies
  • Improved visibility
  • Reduction in errors
  • Easier dispute resolution
  • Faster payment

“In their early days, networks were all about connecting companies more efficiently to perform a discreet process,” said Rachel Spasser, Chief Marketing Officer, Ariba. “Today, forward-thinking companies like GL Precision are using them to break down the barriers to collaboration and transform their businesses.”

Used by more than 1.5 million companies to conduct over half a trillion in commerce on an annual basis, the Ariba Network is the world’s largest and most global business-to-business trading platform. To learn more about the network and the value it can deliver for your organization, visit:

About GL Precision

GL Precision, a member of the GL Group, is a supplier of high precision mechanical components and complete assembled modules. The company, located in Eindhoven, Netherlands, has grown in 50 years from a family company into a large company with almost 150 motivated employees and is still expanding. GL Precision serves customers in various markets such as aerospace, semicon, optical and the scientific market. Their customers are spread over approximately 10 different countries around the world including Germany, USA, Japan, and Switzerland. GL Precision’s main business is in milling/turning and grinding machining, micro-lasermachining, clean room activities, quality monitoring, project management and engineering. With ultra-modern and state of the art equipment, they are able to produce highly accurate parts and modules with high quality and short lead times. Due to their wide range of in-house activities, they are able to produce a product from start to finish. They are ISO 9001 certified, AS 9100 for aero-space and IS14001 for environment.

About Ariba, an SAP Company

Ariba is the world’s business commerce network. Ariba combines industry-leading cloud-based applications with the world's largest web-based trading community to help companies discover and collaborate with a global network of partners. Using the Ariba® Network, businesses of all sizes can connect to their trading partners anywhere, at any time from any application or device to buy, sell and manage their cash more efficiently and effectively than ever before. Companies around the world use the Ariba Network to simplify inter-enterprise commerce and enhance the results that they deliver. Join them at:

About SAP

As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 253,500 customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit

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