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KLAS Report: eClinicalWorks Named Most Used Across ACO Functional Categories for Population Health Management

eClinicalWorks®, a leader in ambulatory healthcare IT solutions, was named the most used system across Accountable Care Organization (ACO) functional categories among both electronic health record (EHR) and third-party vendors in a recent KLAS survey. KLAS, a research firm that rates healthcare technology to help providers make informed decisions, published the report in response to an increasing amount of physician-led ACOs. The report, titled “Physician ACOs 2014: Variations on the Accountable Care Theme,” surveyed nearly 50 ACO organizations to better understand physician-led ACOs and their supporting vendors.

“With very few exceptions, EMR (systems alone) are not meeting all ACO needs, causing many third-party products to be invited to the ACO discussion,” said report author Erik Bermudez. “As we look at where healthcare is headed and the rapid growth in the number of physician-led ACOs, we see that this area will only increase in importance. We want to put a spotlight on the enabling technology within these ACOs.”

Categories included data sharing, risk satisfaction, care management, referral management, reporting and patient engagement. On a nine point scale, where the average EHR system scored a 6.3, eClinicalWorks rated 7.0 for meeting ACOs needs and was named the ‘most used across the stated functional categories.’

eClinicalWorks has received positive reception to its eClinicalWorks Care Coordination Medical Record (CCMR) solution since launching it and is currently working with approximately 50 ACOs. This week, the company announced Antelope Valley ACO will be using eClinicalWorks CCMR for population health management.

“We recognized early that many physicians were forming ACOs along with participating in shared-savings programs, and ensured that our innovative technologies adapted to this trend,” said Girish Navani, CEO and co-founder of eClinicalWorks. “Because of these efforts, we’re thrilled that eClinicalWorks has received such a high rating from physician-led ACOs. Our goal has always been – and will continue to be – providing our customers with the most complete offerings for improving healthcare together.”

eClinicalWorks CCMR provides organizations visibility into a patient’s care across all settings, facilitate smooth transitions of care, engage patients and providers in preventative care, improve outcomes among populations and reduce costs. A vendor-neutral, open network securely connects ambulatory EHRs with hospital in-patient systems and payer claim feeds, including CMS, to provide cost and utilization for services delivered to patients.

Included in CCMR, eClinicalWorks Population Health Management Analytics uses closed-loop analytics to deliver reporting, alerting and messaging capabilities necessary to manage population health. Dashboards can be shown at the community level to determine and monitor adherence of clinical process and outcomes, including medication recalls and chronic disease management. Care coordination and analytics work together for a collaborative care framework.

This report is available through KLAS at

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving supplier performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare information technology experience. Follow KLAS on Twitter at

About eClinicalWorks

eClinicalWorks® is a privately-held leader in ambulatory healthcare IT solutions. With customers across all 50 states using its solutions, customers include ACOs, physician practices, out-patient departments of hospitals, health centers, departments of health and convenient care clinics. Ten eClinicalWorks customers have received the prestigious HIMSS Davies Awards during the past six years, honoring excellence in electronic health record implementation. The company is second largest in the country for e-prescribing. Based in Westborough, Mass., eClinicalWorks has additional offices in New York City, Chicago, California and Georgia. For more information, please visit www.eclinicalworks.comFacebook,Twitter or call 866-888-6929.

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