Welcome!

News Feed Item

McGill University Health Centre implements new vendor credentialing program

Project to improve patient privacy, security and quality standards at MUHC hospitals

MONTREAL, April 11, 2014 /PRNewswire/ - A new program aimed at improving patient safety and quality care has been launched at McGill University Health Centre (MUHC) hospitals. The program, which is being conducted in collaboration with Vendorlink.ca, is the first of its kind in a large academic Quebec hospital. The initiative will ensure that all vendors are credentialed, meeting MUHC patient safety and quality standards, and receive official photo identification (ID) at every hospital visit. The new technology has already been implemented in the operating rooms at the Montreal General Hospital, Royal Victoria Hospital, Montreal Children's Hospital and Montreal Neurological Hospital. Broader implementation across the institution is now underway.

The MUHC works with vendors from approximately 2,000 different companies, annually. Vendors can range from medical device and pharmaceutical representatives, to construction contractors, many of whom require access to sensitive areas of the hospital, such as the operating rooms and Intensive Care Units. "At the MUHC we are focused on creating and sustaining a culture of safety," says Patricia Lefebvre, Director of Quality, Patient Safety and Performance. "As vendors are an integral part of the hospital's day-to-day operations and they spend a significant amount of time in clinical areas, it is crucial that they are aware of our quality and patient safety standards to apply them at all times."

Credentials are established based on the specific needs of the departments visited by the vendor and by the type of work being conducted. Vendors collaborating in the care of a vulnerable patient will be required to understand and respect MUHC patient safety and quality care guidelines. These may involve vendors completing courses on infection control, having an up to date vaccination record, undergoing governmental privacy training, as well as attestations of background checks and proof of product competency. If vendors do not have the expected credentials, they will not receive their temporary photo ID badge when they log-in to one of the vendor kiosks now located at MUHC hospitals' entrances and will be denied access.

"Hospital vendors are essential as they support our healthcare teams with many products and services", says Donna Stanbridge, Associate Director of Nursing - Perioperative/MDR Services at the MUHC. "Wearing identification badges similar to those of our hospital staff will ensure that everyone follows the same safety regulations and standards. Patients as well as staff will know who they are interacting with, and we will have peace of mind that vendors are adequately prepared through the hospital credentialing process and that patient safety and privacy are being respected." The system will remind hospital staff of scheduled visits and inform them when the vendors arrive. Additionally, the system can communicate useful information to the vendors, such as changes in appointment times and locations, as well as hospital statutory holidays.

"During the past three years, Vendorlink.ca has worked collaboratively with MUHC to ensure that the system is truly a reflection of their patient safety and quality needs", says Michelle Floh, President and CEO of Vendorlink.ca. "We are pleased that we have been able to incorporate features and functionality into our system that reflect Quebec's unique credentialing, access and transparency needs for healthcare vendors and contractors."

The MUHC is the first hospital in Quebec to implement the Vendorlink.ca solution, which is a budget neutral solution because costs are negotiated between Vendorlink.ca and the vendors themselves. The MUHC is also collaborating with Vendorlink.ca and other hospitals on credentialing standards to ensure that the processes are standardized for vendors.

About Vendorlink.ca 
Vendorlink.ca Ltd. is a Canadian vendor management solution company that provides proprietary software for vendor registration, screening, training and monitoring. Vendorlink.ca's solutions allow hospitals to manage their policies and their procedures in a highly cost-effective manner. Though the need for credentialing is most clearly articulated within hospitals, Vendorlink.ca can and will continue to address the emerging requirements for credentialing in all relevant markets.

About the McGill University Health Centre (MUHC)
One of the world's foremost academic health centres, the MUHC offers exceptional and integrated patient-centric care, research, teaching and technology assessment. Affiliated with the Faculty of Medicine of McGill University and part of the RUIS-McGill, the MUHC has a mandate to focus on complex care and is highly committed to working with partner organizations to ensure continuum of care in its community. The partner hospitals of the MUHC—the Lachine Hospital, the Montreal Chest Institute, the Montreal General Hospital, the Montreal Neurological Hospital, the Royal Victoria Hospital and the Montreal Children's Hospital—value multidisciplinary service throughout the lifespan, innovative technologies and practices, strategic partnerships and leadership in knowledge transfer. The MUHC is currently carrying out a $2.355-billion Redevelopment Project on three sites - the Glen, the Montreal General and Lachine hospitals. The project will support environments that ensure patients and their families receive the best care possible, now and for many generations to come. The sites are also anchored in best sustainable-development practices, including LEED® and BOMA BESt guidelines.
www.muhc.ca

SOURCE MCGILL UNIVERSITY HEALTH CENTRE

Image with caption: "Vendor Management Kiosk (CNW Group/MCGILL UNIVERSITY HEALTH CENTRE)". Image available at: http://photos.newswire.ca/images/download/20140411_C9480_PHOTO_EN_39137.jpg

Image with caption: "McGill University Health Centre (CNW Group/MCGILL UNIVERSITY HEALTH CENTRE)". Image available at: http://photos.newswire.ca/images/download/20140411_C9480_PHOTO_EN_39138.jpg

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
"There's plenty of bandwidth out there but it's never in the right place. So what Cedexis does is uses data to work out the best pathways to get data from the origin to the person who wants to get it," explained Simon Jones, Evangelist and Head of Marketing at Cedexis, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
Agile has finally jumped the technology shark, expanding outside the software world. Enterprises are now increasingly adopting Agile practices across their organizations in order to successfully navigate the disruptive waters that threaten to drown them. In our quest for establishing change as a core competency in our organizations, this business-centric notion of Agile is an essential component of Agile Digital Transformation. In the years since the publication of the Agile Manifesto, the conn...
Enterprises are moving to the cloud faster than most of us in security expected. CIOs are going from 0 to 100 in cloud adoption and leaving security teams in the dust. Once cloud is part of an enterprise stack, it’s unclear who has responsibility for the protection of applications, services, and data. When cloud breaches occur, whether active compromise or a publicly accessible database, the blame must fall on both service providers and users. In his session at 21st Cloud Expo, Ben Johnson, C...
"We're developing a software that is based on the cloud environment and we are providing those services to corporations and the general public," explained Seungmin Kim, CEO/CTO of SM Systems Inc., in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Enterprises are adopting Kubernetes to accelerate the development and the delivery of cloud-native applications. However, sharing a Kubernetes cluster between members of the same team can be challenging. And, sharing clusters across multiple teams is even harder. Kubernetes offers several constructs to help implement segmentation and isolation. However, these primitives can be complex to understand and apply. As a result, it’s becoming common for enterprises to end up with several clusters. Thi...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Data scientists must access high-performance computing resources across a wide-area network. To achieve cloud-based HPC visualization, researchers must transfer datasets and visualization results efficiently. HPC clusters now compute GPU-accelerated visualization in the cloud cluster. To efficiently display results remotely, a high-performance, low-latency protocol transfers the display from the cluster to a remote desktop. Further, tools to easily mount remote datasets and efficiently transfer...
"Codigm is based on the cloud and we are here to explore marketing opportunities in America. Our mission is to make an ecosystem of the SW environment that anyone can understand, learn, teach, and develop the SW on the cloud," explained Sung Tae Ryu, CEO of Codigm, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
"CA has been doing a lot of things in the area of DevOps. Now we have a complete set of tool sets in order to enable customers to go all the way from planning to development to testing down to release into the operations," explained Aruna Ravichandran, Vice President of Global Marketing and Strategy at CA Technologies, in this SYS-CON.tv interview at DevOps Summit at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, introduced two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a multip...
In his session at 21st Cloud Expo, James Henry, Co-CEO/CTO of Calgary Scientific Inc., introduced you to the challenges, solutions and benefits of training AI systems to solve visual problems with an emphasis on improving AIs with continuous training in the field. He explored applications in several industries and discussed technologies that allow the deployment of advanced visualization solutions to the cloud.