Welcome!

Article

Frontier Communications’ Frontier Secure Customer Service Center is Open and Hiring

Frontier Secure has hired 50 employees to date and looks to hire approximately 150 more

Frontier Communications’ (NASDAQ:FTR) newest customer service center, focused on supporting customers of its Frontier Secure business unit, has opened in the Eastbay Technology Park, Building D, in Provo, Utah.

Frontier Secure has hired 50 employees to date and looks to hire approximately 150 more, according to Juanita Meske, Director of Customer Contacts for the Center.

Ms. Meske brings more than 22 years of telecommunications experience to her role, having held positions with McCaw Communications (Cellular One), AT&T Wireless and XO Communications in Sales and Service, District Retail Sales Manager, Director of the Credit & Collections Call Center, Accounts Receivable & Billing Manager. Her experience includes Service Delivery Director at inContact and as a Charter Sales professional at the first Tiffany & Company store in Salt Lake City where she became a #1 Sales Professional and a member of the Million Dollar Sales Club. Most recently she was Customer Service Manager at the largest NBC affiliate in the Intermountain area, KSL Television/Deseret Digital Media/Deseret News.

Ms. Meske is active in the community and involved with the United Way of Utah, Boys & Girls Club and the Leadership Utah Alumni Board. She is a past member of the Nordstrom Customer Service Advisory Board.

When asked why someone should apply to join TEAM FRONTIER, Ms. Meske replied, “Frontier is an innovative employer that wants to enhance your career, your financial security and your family life. We create unique, inspiring work environments so employees can bring Peace of Mind to every residential and business customer’s digital life.” Frontier offers competitive compensation, incentives, rich vacation and excellent employee benefits. Ms. Meske notes that the company is actively hiring and is currently seeking candidates for the following positions:

  • Recruiter
  • Customer Contact Advisors and Supervisors
  • Technical Support Agents and Supervisors
  • ISP (Internet Service Provider) Account Executive
  • Small Business Sales and Service Coordinators

All job postings are available at www.frontier.com/careers.

Employees at the Provo, Utah center are dedicated to protecting a customer’s digital life with all the benefits of Frontier Secure Computer Security, Backup & Sharing, and Premium Technical Support products as well as Personal Multi-Device Protection offering repair/replacement coverage for computers, laptops, Tablets, eReaders and gaming consoles of most brands of any age.

Frontier Communications’ workforce is 100 percent U.S.-based and military veterans, reservists and their family members comprise 11 percent of the workforce. Frontier Communications is a "Top 100" 2014 Military Friendly Employer® and has numerous partnerships focused on hiring military veterans and family members, including The 100,000 Jobs MissionThe Employer Partnership of the Armed Forces, Joining Forces and other organizations dedicated to offering employment opportunities to those who serve.

Frontier Communications is an Equal Opportunity Employer, and makes employment decisions without regard to race, color, creed, religion, sex, national origin, age, marital status, disability, sexual orientation, veteran status or any other legally protected class.

Any applicant who is unable to use Frontier’s electronic system at www.frontier.com/careers to express an interest in employment because of a disability or the use of incompatible assistive technologies may email their resume and cover letter to Cher-Rae.Joseph@FTR.com. Please indicate the requisition number of the position you are interested in being considered for in your cover letter.

About Frontier Communications
Frontier Communications Corporation (NASDAQ:FTR) offers broadband, voice, satellite video, wireless Internet data access, data security solutions, bundled offerings, specialized bundles for residential customers, small businesses and home offices and advanced communications for medium and large businesses in 27 states. Frontier's approximately 13,650 employees are based entirely in the United States. More information is available at www.frontier.com.

 

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Recently, REAN Cloud built a digital concierge for a North Carolina hospital that had observed that most patient call button questions were repetitive. In addition, the paper-based process used to measure patient health metrics was laborious, not in real-time and sometimes error-prone. In their session at 21st Cloud Expo, Sean Finnerty, Executive Director, Practice Lead, Health Care & Life Science at REAN Cloud, and Dr. S.P.T. Krishnan, Principal Architect at REAN Cloud, will discuss how they b...
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression. In th...
Amazon is pursuing new markets and disrupting industries at an incredible pace. Almost every industry seems to be in its crosshairs. Companies and industries that once thought they were safe are now worried about being “Amazoned.”. The new watch word should be “Be afraid. Be very afraid.” In his session 21st Cloud Expo, Chris Kocher, a co-founder of Grey Heron, will address questions such as: What new areas is Amazon disrupting? How are they doing this? Where are they likely to go? What are th...
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
We all know that end users experience the Internet primarily with mobile devices. From an app development perspective, we know that successfully responding to the needs of mobile customers depends on rapid DevOps – failing fast, in short, until the right solution evolves in your customers' relationship to your business. Whether you’re decomposing an SOA monolith, or developing a new application cloud natively, it’s not a question of using microservices – not doing so will be a path to eventual b...
Infoblox delivers Actionable Network Intelligence to enterprise, government, and service provider customers around the world. They are the industry leader in DNS, DHCP, and IP address management, the category known as DDI. We empower thousands of organizations to control and secure their networks from the core-enabling them to increase efficiency and visibility, improve customer service, and meet compliance requirements.
In his session at 21st Cloud Expo, Michael Burley, a Senior Business Development Executive in IT Services at NetApp, will describe how NetApp designed a three-year program of work to migrate 25PB of a major telco's enterprise data to a new STaaS platform, and then secured a long-term contract to manage and operate the platform. This significant program blended the best of NetApp’s solutions and services capabilities to enable this telco’s successful adoption of private cloud storage and launchi...
In his general session at 21st Cloud Expo, Greg Dumas, Calligo’s Vice President and G.M. of US operations, will go over the new Global Data Protection Regulation and how Calligo can help business stay compliant in digitally globalized world. Greg Dumas is Calligo's Vice President and G.M. of US operations. Calligo is an established service provider that provides an innovative platform for trusted cloud solutions. Calligo’s customers are typically most concerned about GDPR compliance, applicatio...
Companies are harnessing data in ways we once associated with science fiction. Analysts have access to a plethora of visualization and reporting tools, but considering the vast amount of data businesses collect and limitations of CPUs, end users are forced to design their structures and systems with limitations. Until now. As the cloud toolkit to analyze data has evolved, GPUs have stepped in to massively parallel SQL, visualization and machine learning.
Join IBM November 1 at 21st Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Cognitive analysis impacts today’s systems with unparalleled ability that were previously available only to manned, back-end operations. Thanks to cloud processing, IBM Watson can bring cognitive services and AI to intelligent, unmanned systems. Imagine a robot vacuum that becomes your personal assistant tha...
Cloud Expo, Inc. has announced today that Andi Mann and Aruna Ravichandran have been named Co-Chairs of @DevOpsSummit at Cloud Expo Silicon Valley which will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. "DevOps is at the intersection of technology and business-optimizing tools, organizations and processes to bring measurable improvements in productivity and profitability," said Aruna Ravichandran, vice president, DevOps product and solutions marketing...
The next XaaS is CICDaaS. Why? Because CICD saves developers a huge amount of time. CD is an especially great option for projects that require multiple and frequent contributions to be integrated. But… securing CICD best practices is an emerging, essential, yet little understood practice for DevOps teams and their Cloud Service Providers. The only way to get CICD to work in a highly secure environment takes collaboration, patience and persistence. Building CICD in the cloud requires rigorous a...
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, will lead you through the exciting evolution of the cloud. He'll look at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering ...
SYS-CON Events announced today that N3N will exhibit at SYS-CON's @ThingsExpo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. N3N’s solutions increase the effectiveness of operations and control centers, increase the value of IoT investments, and facilitate real-time operational decision making. N3N enables operations teams with a four dimensional digital “big board” that consolidates real-time live video feeds alongside IoT sensor data a...