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Global Unified Communication Market Report

DUBLIN, Ireland, April 14, 2014 /PRNewswire/ --

Research and Markets ( has announced the addition of the "Global Unified Communication Market Report" report to their offering. 
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The analysts forecast the Global Unified Communication market to grow at a CAGR of 15.85 percent over the period 2012-2016. One of the key factors contributing to this market growth is the shift from on-premises to cloud-based unified communication. The Global Unified Communication market has also been witnessing the unified communication heading towards WebRTC. However, the initial high cost could pose a challenge to the growth of this market. 

The report, Global Unified Communication Market Report, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the Americas, and the APAC and EMEA regions; it also covers the Global Unified Communication market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

UC will witness the era of "applied UC" in the near future where the present UC layers are leveraged by newer, more efficient, and value-adding services. One of the highly popular upcoming channels is video, to support video-enabled calls, video chat or videoconferencing. 

The use of Skype and video-enabled smartphones is gaining popularity and is expected to be accessed by the majority of the population in the near future. The increasing usage of smartphones has opened the doors for many applications and different modes of communication. 

The interoperability of smartphones and tablets using common platforms such as android, Windows, and iPhone Operating System is driving the trend for newer applications, for instance, wearable technologies such as Google Goggles which is used for searches based on pictures taken by handheld devices, and Google Glass is a device that brings rich text and notifications straight to the eyes.

According to the report, one of the main drivers is an internal shift from on-premises UC to cloud-based UC. UC has a value chain that enables users to communicate anywhere, anytime, and with any device. Currently with the adoption of cloud, the communication has become even more convenient and cost-effective, resulting in a high demand for cloud-based UC.

Further, the report states that one of the major challenges is the unknown breakeven point. UC is a cost center for the company. As the initial investment is higher, the breakeven point between the investments and the profits is unknown.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors. 

Key Topics Covered: 

1. Executive Summary

2. Scope of the Report

3. Market Research Methodology

4. List of Abbreviations

5. Introduction

6. Technical Overview

7. Market Segmentation by Service

8. Geographical Segmentation

9. Buying Criteria

10. Market Growth Drivers

11. Drivers and their Impact

12. Market Challenges

13. Impact of Drivers and Challenges

14. Market Trends

15. Trends and their Impact

16. Vendor Landscape

17. Key Vendor Analysis

18. Other Reports in this Series

Companies Mentioned:

  • Aastra Technologies Ltd.
  • Alcatel-Lucent SA
  • Avaya Inc.
  • Cisco Systems Inc.
  • IBM Corp.
  • Interactive Intelligence Inc.
  • Microsoft Corp.
  • Mitel Networks
  • NEC Corp.
  • SAP AG
  • Siemens Enterprise Communications GmbH & Co. KG
  • Toshiba Corp.

For more information visit

Media Contact: Laura Wood , +353-1-481-1716, [email protected]

SOURCE Research and Markets

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