Welcome!

News Feed Item

Healthcare Providers Weigh In on InterSystems HealthShare in KLAS 2014 HIE Report

CAMBRIDGE, Massachusetts, April 16, 2014 /PRNewswire/ --


InterSystems Described by Clients as 'Customer-Centric Partner'; 100% of Respondents Said HealthShare is 'Part of Long-Term Plans' and 'Would Buy This Again'  

 

InterSystems, a global leader in software for connected care, today announced the results of customer evaluations of its InterSystems HealthShare® health informatics platform, as reported in the KLAS report "HIE 2014: Revisiting Great Expectations." InterSystems HealthShare was the only product for which 100% of customers surveyed said HealthShare is both a "part of their long-term plans" and they "would buy this again."

     (Photo: http://photos.prnewswire.com/prnh/20140416/681008 )

Through 257 interviews with 219 healthcare providers, KLAS, an independent research firm focusing on healthcare IT, examines the current state of the health information exchange (HIE) market and the search for reliability, relevance, and transformation. According to preliminary data from the report, InterSystems HealthShare received an overall early data score of 86.6, indicating strength in both "relevance" and "reliability," as shown in the chart:

Based on early feedback from healthcare providers, the report states "InterSystems may offer one of the best balances between meeting expectations for service and meeting ongoing provider needs. Initially used by public HIEs, InterSystems HealthShare builds on its historical strength in interface engines (Ensemble) and databases (Caché), as well as on its international experience."

In terms of vendor reliability, "InterSystems is described as a customer-centric partner, but the power and flexibility of the technology is the premier attraction," the KLAS report added.

Healthcare Providers' Feedback 

The following are verbatim comments from healthcare CIOs, CMIOs and other healthcare leaders who were quoted in the KLAS report:

  • "InterSystems is devoted to making their customers successful, especially in the evolving landscape of HIE. They listen and are wedded to flexing and evolving as the landscape shifts. They have a really smart, honorable team."

  • "InterSystems HealthShare is a great HIE platform with access to advanced functionality. We like InterSystems because they can connect to pretty much anything, and HealthShare is very flexible. InterSystems as a company has been very receptive of our feedback, and they seem focused on helping us succeed."

  • "InterSystems is great at patient engagement. They have launched a patient portal that is great. This will go a long way to helping our patients engage with the data. In my opinion, they provide the best technology in the market for that."

  • "We have real-time data coming from a large percentage of providers in our geography, and that is great for care management and coordination. We are looking forward to sending out real-time data on what is happening with each patient across the continuum of care."

  • "The technology that InterSystems provides is very cost-effective because of all the pieces it includes. The portal, analytics, interface engine, and all the other pieces are all under one cover. If I had to buy all of those things individually, I would never be able to afford them."

(Disclaimer: The preceding are selected commentaries that may not represent the whole of provider sentiment related to this product or service. Visit KLASresearch.com for a complete view.)

"KLAS rankings are highly trusted because they are based on surveys of healthcare providers, not health IT vendors. We are honored to receive this outstanding score in HIE technology from our clients, and we look forward to further serving their HIE needs with a health informatics platform that enables strategic interoperability and analytics for action," said Paul Grabscheid, InterSystems Vice President of Strategic Planning.  "With the continued rapid growth of HealthShare, we anticipate even more customers participating in KLAS interviews this year, so that we can move from the 'preliminary data' to the 'fully ranked' category."

KLAS defines HIE as at least two healthcare provider organizations actively exchanging patient data and other information (unidirectionally or bidirectionally). Information must be shared between unowned facilities, meaning separate organizations. HIEs that are not yet actively exchanging data are not counted as live for the purposes of this study.

About KLAS 

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted.  Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews.  The research directly represents the provider voice and acts as a catalyst for improving vendor performance.  For more information, go to KLASresearch.com or follow KLAS on Twitter at http://www.twitter.com/KLASresearch.

About InterSystems 

InterSystems is a global leader in software for connected care, with headquarters in Cambridge, Massachusetts, and offices in 25 countries. InterSystems HealthShare®  is a health informatics platform that enables strategic interoperability and analytics for action across a hospital network, community, region or nation. InterSystems CACHÉ® is the world's most widely used database system in clinical applications. InterSystems Ensemble® is a platform for rapid integration and the development of connectable applications. InterSystems' products are used by thousands of hospitals and laboratories worldwide, including all of the top 15 hospitals on the Honor Roll of America's Best Hospitals as rated by U.S. News and World Report. For more information, visit InterSystems.com.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex ...
"Outscale was founded in 2010, is based in France, is a strategic partner to Dassault Systémes and has done quite a bit of work with divisions of Dassault," explained Jackie Funk, Digital Marketing exec at Outscale, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We focus on SAP workloads because they are among the most powerful but somewhat challenging workloads out there to take into public cloud," explained Swen Conrad, CEO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are still a relatively small software house and we are focusing on certain industries like FinTech, med tech, energy and utilities. We help our customers with their digital transformation," noted Piotr Stawinski, Founder and CEO of EARP Integration, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"I think DevOps is now a rambunctious teenager – it’s starting to get a mind of its own, wanting to get its own things but it still needs some adult supervision," explained Thomas Hooker, VP of marketing at CollabNet, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We've been engaging with a lot of customers including Panasonic, we've been involved with Cisco and now we're working with the U.S. government - the Department of Homeland Security," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We're here to tell the world about our cloud-scale infrastructure that we have at Juniper combined with the world-class security that we put into the cloud," explained Lisa Guess, VP of Systems Engineering at Juniper Networks, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"With Digital Experience Monitoring what used to be a simple visit to a web page has exploded into app on phones, data from social media feeds, competitive benchmarking - these are all components that are only available because of some type of digital asset," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, provided a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services with...
As enterprise cloud becomes the norm, businesses and government programs must address compounded regulatory compliance related to data privacy and information protection. The most recent, Controlled Unclassified Information and the EU’s GDPR have board level implications and companies still struggle with demonstrating due diligence. Developers and DevOps leaders, as part of the pre-planning process and the associated supply chain, could benefit from updating their code libraries and design by in...
"Peak 10 is a hybrid infrastructure provider across the nation. We are in the thick of things when it comes to hybrid IT," explained Michael Fuhrman, Chief Technology Officer at Peak 10, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud plat...
"We are an IT services solution provider and we sell software to support those solutions. Our focus and key areas are around security, enterprise monitoring, and continuous delivery optimization," noted John Balsavage, President of A&I Solutions, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We were founded in 2003 and the way we were founded was about good backup and good disaster recovery for our clients, and for the last 20 years we've been pretty consistent with that," noted Marc Malafronte, Territory Manager at StorageCraft, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...