Welcome!

News Feed Item

Healthcare Providers Weigh In on InterSystems HealthShare in KLAS 2014 HIE Report

CAMBRIDGE, Massachusetts, April 16, 2014 /PRNewswire/ --


InterSystems Described by Clients as 'Customer-Centric Partner'; 100% of Respondents Said HealthShare is 'Part of Long-Term Plans' and 'Would Buy This Again'  

 

InterSystems, a global leader in software for connected care, today announced the results of customer evaluations of its InterSystems HealthShare® health informatics platform, as reported in the KLAS report "HIE 2014: Revisiting Great Expectations." InterSystems HealthShare was the only product for which 100% of customers surveyed said HealthShare is both a "part of their long-term plans" and they "would buy this again."

     (Photo: http://photos.prnewswire.com/prnh/20140416/681008 )

Through 257 interviews with 219 healthcare providers, KLAS, an independent research firm focusing on healthcare IT, examines the current state of the health information exchange (HIE) market and the search for reliability, relevance, and transformation. According to preliminary data from the report, InterSystems HealthShare received an overall early data score of 86.6, indicating strength in both "relevance" and "reliability," as shown in the chart:

Based on early feedback from healthcare providers, the report states "InterSystems may offer one of the best balances between meeting expectations for service and meeting ongoing provider needs. Initially used by public HIEs, InterSystems HealthShare builds on its historical strength in interface engines (Ensemble) and databases (Caché), as well as on its international experience."

In terms of vendor reliability, "InterSystems is described as a customer-centric partner, but the power and flexibility of the technology is the premier attraction," the KLAS report added.

Healthcare Providers' Feedback 

The following are verbatim comments from healthcare CIOs, CMIOs and other healthcare leaders who were quoted in the KLAS report:

  • "InterSystems is devoted to making their customers successful, especially in the evolving landscape of HIE. They listen and are wedded to flexing and evolving as the landscape shifts. They have a really smart, honorable team."

  • "InterSystems HealthShare is a great HIE platform with access to advanced functionality. We like InterSystems because they can connect to pretty much anything, and HealthShare is very flexible. InterSystems as a company has been very receptive of our feedback, and they seem focused on helping us succeed."

  • "InterSystems is great at patient engagement. They have launched a patient portal that is great. This will go a long way to helping our patients engage with the data. In my opinion, they provide the best technology in the market for that."

  • "We have real-time data coming from a large percentage of providers in our geography, and that is great for care management and coordination. We are looking forward to sending out real-time data on what is happening with each patient across the continuum of care."

  • "The technology that InterSystems provides is very cost-effective because of all the pieces it includes. The portal, analytics, interface engine, and all the other pieces are all under one cover. If I had to buy all of those things individually, I would never be able to afford them."

(Disclaimer: The preceding are selected commentaries that may not represent the whole of provider sentiment related to this product or service. Visit KLASresearch.com for a complete view.)

"KLAS rankings are highly trusted because they are based on surveys of healthcare providers, not health IT vendors. We are honored to receive this outstanding score in HIE technology from our clients, and we look forward to further serving their HIE needs with a health informatics platform that enables strategic interoperability and analytics for action," said Paul Grabscheid, InterSystems Vice President of Strategic Planning.  "With the continued rapid growth of HealthShare, we anticipate even more customers participating in KLAS interviews this year, so that we can move from the 'preliminary data' to the 'fully ranked' category."

KLAS defines HIE as at least two healthcare provider organizations actively exchanging patient data and other information (unidirectionally or bidirectionally). Information must be shared between unowned facilities, meaning separate organizations. HIEs that are not yet actively exchanging data are not counted as live for the purposes of this study.

About KLAS 

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted.  Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews.  The research directly represents the provider voice and acts as a catalyst for improving vendor performance.  For more information, go to KLASresearch.com or follow KLAS on Twitter at http://www.twitter.com/KLASresearch.

About InterSystems 

InterSystems is a global leader in software for connected care, with headquarters in Cambridge, Massachusetts, and offices in 25 countries. InterSystems HealthShare®  is a health informatics platform that enables strategic interoperability and analytics for action across a hospital network, community, region or nation. InterSystems CACHÉ® is the world's most widely used database system in clinical applications. InterSystems Ensemble® is a platform for rapid integration and the development of connectable applications. InterSystems' products are used by thousands of hospitals and laboratories worldwide, including all of the top 15 hospitals on the Honor Roll of America's Best Hospitals as rated by U.S. News and World Report. For more information, visit InterSystems.com.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why clou...
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
"Qosmos has launched L7Viewer, a network traffic analysis tool, so it analyzes all the traffic between the virtual machine and the data center and the virtual machine and the external world," stated Sebastien Synold, Product Line Manager at Qosmos, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Internet-of-Things discussions can end up either going down the consumer gadget rabbit hole or focused on the sort of data logging that industrial manufacturers have been doing forever. However, in fact, companies today are already using IoT data both to optimize their operational technology and to improve the experience of customer interactions in novel ways. In his session at @ThingsExpo, Gordon Haff, Red Hat Technology Evangelist, will share examples from a wide range of industries – includin...
Kubernetes is a new and revolutionary open-sourced system for managing containers across multiple hosts in a cluster. Ansible is a simple IT automation tool for just about any requirement for reproducible environments. In his session at @DevOpsSummit at 18th Cloud Expo, Patrick Galbraith, a principal engineer at HPE, discussed how to build a fully functional Kubernetes cluster on a number of virtual machines or bare-metal hosts. Also included will be a brief demonstration of running a Galera MyS...
The WebRTC Summit New York, to be held June 6-8, 2017, at the Javits Center in New York City, NY, announces that its Call for Papers is now open. Topics include all aspects of improving IT delivery by eliminating waste through automated business models leveraging cloud technologies. WebRTC Summit is co-located with 20th International Cloud Expo and @ThingsExpo. WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web co...
"We build IoT infrastructure products - when you have to integrate different devices, different systems and cloud you have to build an application to do that but we eliminate the need to build an application. Our products can integrate any device, any system, any cloud regardless of protocol," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"We analyze the video streaming experience. We are gathering the user behavior in real time from the user devices and we analyze how users experience the video streaming," explained Eric Kim, Founder and CEO at Streamlyzer, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"This is specifically designed to accommodate some of the needs for high availability and failover in a network managed system for the major Korean corporations," stated Thomas Masters, Managing Director at InfranicsUSA, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Enterprise IT has been in the era of Hybrid Cloud for some time now. But it seems most conversations about Hybrid are focused on integrating AWS, Microsoft Azure, or Google ECM into existing on-premises systems. Where is all the Private Cloud? What do technology providers need to do to make their offerings more compelling? How should enterprise IT executives and buyers define their focus, needs, and roadmap, and communicate that clearly to the providers?
"We are an all-flash array storage provider but our focus has been on VM-aware storage specifically for virtualized applications," stated Dhiraj Sehgal of Tintri in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"We are a leader in the market space called network visibility solutions - it enables monitoring tools and Big Data analysis to access the data and be able to see the performance," explained Shay Morag, VP of Sales and Marketing at Niagara Networks, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.