Welcome!

News Feed Item

Healthcare Providers Weigh In on InterSystems HealthShare in KLAS 2014 HIE Report

CAMBRIDGE, Massachusetts, April 16, 2014 /PRNewswire/ --


InterSystems Described by Clients as 'Customer-Centric Partner'; 100% of Respondents Said HealthShare is 'Part of Long-Term Plans' and 'Would Buy This Again'  

 

InterSystems, a global leader in software for connected care, today announced the results of customer evaluations of its InterSystems HealthShare® health informatics platform, as reported in the KLAS report "HIE 2014: Revisiting Great Expectations." InterSystems HealthShare was the only product for which 100% of customers surveyed said HealthShare is both a "part of their long-term plans" and they "would buy this again."

     (Photo: http://photos.prnewswire.com/prnh/20140416/681008 )

Through 257 interviews with 219 healthcare providers, KLAS, an independent research firm focusing on healthcare IT, examines the current state of the health information exchange (HIE) market and the search for reliability, relevance, and transformation. According to preliminary data from the report, InterSystems HealthShare received an overall early data score of 86.6, indicating strength in both "relevance" and "reliability," as shown in the chart:

Based on early feedback from healthcare providers, the report states "InterSystems may offer one of the best balances between meeting expectations for service and meeting ongoing provider needs. Initially used by public HIEs, InterSystems HealthShare builds on its historical strength in interface engines (Ensemble) and databases (Caché), as well as on its international experience."

In terms of vendor reliability, "InterSystems is described as a customer-centric partner, but the power and flexibility of the technology is the premier attraction," the KLAS report added.

Healthcare Providers' Feedback 

The following are verbatim comments from healthcare CIOs, CMIOs and other healthcare leaders who were quoted in the KLAS report:

  • "InterSystems is devoted to making their customers successful, especially in the evolving landscape of HIE. They listen and are wedded to flexing and evolving as the landscape shifts. They have a really smart, honorable team."

  • "InterSystems HealthShare is a great HIE platform with access to advanced functionality. We like InterSystems because they can connect to pretty much anything, and HealthShare is very flexible. InterSystems as a company has been very receptive of our feedback, and they seem focused on helping us succeed."

  • "InterSystems is great at patient engagement. They have launched a patient portal that is great. This will go a long way to helping our patients engage with the data. In my opinion, they provide the best technology in the market for that."

  • "We have real-time data coming from a large percentage of providers in our geography, and that is great for care management and coordination. We are looking forward to sending out real-time data on what is happening with each patient across the continuum of care."

  • "The technology that InterSystems provides is very cost-effective because of all the pieces it includes. The portal, analytics, interface engine, and all the other pieces are all under one cover. If I had to buy all of those things individually, I would never be able to afford them."

(Disclaimer: The preceding are selected commentaries that may not represent the whole of provider sentiment related to this product or service. Visit KLASresearch.com for a complete view.)

"KLAS rankings are highly trusted because they are based on surveys of healthcare providers, not health IT vendors. We are honored to receive this outstanding score in HIE technology from our clients, and we look forward to further serving their HIE needs with a health informatics platform that enables strategic interoperability and analytics for action," said Paul Grabscheid, InterSystems Vice President of Strategic Planning.  "With the continued rapid growth of HealthShare, we anticipate even more customers participating in KLAS interviews this year, so that we can move from the 'preliminary data' to the 'fully ranked' category."

KLAS defines HIE as at least two healthcare provider organizations actively exchanging patient data and other information (unidirectionally or bidirectionally). Information must be shared between unowned facilities, meaning separate organizations. HIEs that are not yet actively exchanging data are not counted as live for the purposes of this study.

About KLAS 

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted.  Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews.  The research directly represents the provider voice and acts as a catalyst for improving vendor performance.  For more information, go to KLASresearch.com or follow KLAS on Twitter at http://www.twitter.com/KLASresearch.

About InterSystems 

InterSystems is a global leader in software for connected care, with headquarters in Cambridge, Massachusetts, and offices in 25 countries. InterSystems HealthShare®  is a health informatics platform that enables strategic interoperability and analytics for action across a hospital network, community, region or nation. InterSystems CACHÉ® is the world's most widely used database system in clinical applications. InterSystems Ensemble® is a platform for rapid integration and the development of connectable applications. InterSystems' products are used by thousands of hospitals and laboratories worldwide, including all of the top 15 hospitals on the Honor Roll of America's Best Hospitals as rated by U.S. News and World Report. For more information, visit InterSystems.com.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Every successful software product evolves from an idea to an enterprise system. Notably, the same way is passed by the product owner's company. In his session at 20th Cloud Expo, Oleg Lola, CEO of MobiDev, will provide a generalized overview of the evolution of a software product, the product owner, the needs that arise at various stages of this process, and the value brought by a software development partner to the product owner as a response to these needs.
SYS-CON Events announced today that EARP will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. "We are a software house, so we perfectly understand challenges that other software houses face in their projects. We can augment a team, that will work with the same standards and processes as our partners' internal teams. Our teams will deliver the same quality within the required time and budget just as our partn...
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @ThingsExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
SYS-CON Events announced today that Tappest will exhibit MooseFS at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. MooseFS is a breakthrough concept in the storage industry. It allows you to secure stored data with either duplication or erasure coding using any server. The newest – 4.0 version of the software enables users to maintain the redundancy level with even 50% less hard drive space required. The software func...
Most technology leaders, contemporary and from the hardware era, are reshaping their businesses to do software in the hope of capturing value in IoT. Although IoT is relatively new in the market, it has already gone through many promotional terms such as IoE, IoX, SDX, Edge/Fog, Mist Compute, etc. Ultimately, irrespective of the name, it is about deriving value from independent software assets participating in an ecosystem as one comprehensive solution.
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
SYS-CON Events announced today that Systena America will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Systena Group has been in business for various software development and verification in Japan, US, ASEAN, and China by utilizing the knowledge we gained from all types of device development for various industries including smartphones (Android/iOS), wireless communication, security technology and IoT serv...
SYS-CON Events announced today that Outscale will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Outscale's technology makes an automated and adaptable Cloud available to businesses, supporting them in the most complex IT projects while controlling their operational aspects. You boost your IT infrastructure's reactivity, with request responses that only take a few seconds.
Regardless of what business you’re in, it’s increasingly a software-driven business. Consumers’ rising expectations for connected digital and physical experiences are driving what some are calling the "Customer Experience Challenge.” In his session at @DevOpsSummit at 20th Cloud Expo, Marco Morales, Director of Global Solutions at CollabNet, will discuss how organizations are increasingly adopting a discipline of Value Stream Mapping to ensure that the software they are producing is poised to o...
DevOps at Cloud Expo – being held October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real r...
Cloud applications are seeing a deluge of requests to support the exploding advanced analytics market. “Open analytics” is the emerging strategy to deliver that data through an open data access layer, in the cloud, to be directly consumed by external analytics tools and popular programming languages. An increasing number of data engineers and data scientists use a variety of platforms and advanced analytics languages such as SAS, R, Python and Java, as well as frameworks such as Hadoop and Spark...
Interested in leveling up on your Cloud Foundry skills? Join IBM for Cloud Foundry Days on June 7 at Cloud Expo New York at the Javits Center in New York City. Cloud Foundry Days is a free half day educational conference and networking event. Come find out why Cloud Foundry is the industry's fastest-growing and most adopted cloud application platform.
Cloud promises the agility required by today’s digital businesses. As organizations adopt cloud based infrastructures and services, their IT resources become increasingly dynamic and hybrid in nature. Managing these require modern IT operations and tools. In his session at 20th Cloud Expo, Raj Sundaram, Senior Principal Product Manager at CA Technologies, will discuss how to modernize your IT operations in order to proactively manage your hybrid cloud and IT environments. He will be sharing bes...
SYS-CON Events announced today that delaPlex will exhibit at SYS-CON's @CloudExpo, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. delaPlex pioneered Software Development as a Service (SDaaS), which provides scalable resources to build, test, and deploy software. It’s a fast and more reliable way to develop a new product or expand your in-house team.
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In his Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, will explore t...