Welcome!

News Feed Item

Healthcare Providers Weigh In on InterSystems HealthShare in KLAS 2014 HIE Report

CAMBRIDGE, Massachusetts, April 16, 2014 /PRNewswire/ --


InterSystems Described by Clients as 'Customer-Centric Partner'; 100% of Respondents Said HealthShare is 'Part of Long-Term Plans' and 'Would Buy This Again'  

 

InterSystems, a global leader in software for connected care, today announced the results of customer evaluations of its InterSystems HealthShare® health informatics platform, as reported in the KLAS report "HIE 2014: Revisiting Great Expectations." InterSystems HealthShare was the only product for which 100% of customers surveyed said HealthShare is both a "part of their long-term plans" and they "would buy this again."

     (Photo: http://photos.prnewswire.com/prnh/20140416/681008 )

Through 257 interviews with 219 healthcare providers, KLAS, an independent research firm focusing on healthcare IT, examines the current state of the health information exchange (HIE) market and the search for reliability, relevance, and transformation. According to preliminary data from the report, InterSystems HealthShare received an overall early data score of 86.6, indicating strength in both "relevance" and "reliability," as shown in the chart:

Based on early feedback from healthcare providers, the report states "InterSystems may offer one of the best balances between meeting expectations for service and meeting ongoing provider needs. Initially used by public HIEs, InterSystems HealthShare builds on its historical strength in interface engines (Ensemble) and databases (Caché), as well as on its international experience."

In terms of vendor reliability, "InterSystems is described as a customer-centric partner, but the power and flexibility of the technology is the premier attraction," the KLAS report added.

Healthcare Providers' Feedback 

The following are verbatim comments from healthcare CIOs, CMIOs and other healthcare leaders who were quoted in the KLAS report:

  • "InterSystems is devoted to making their customers successful, especially in the evolving landscape of HIE. They listen and are wedded to flexing and evolving as the landscape shifts. They have a really smart, honorable team."

  • "InterSystems HealthShare is a great HIE platform with access to advanced functionality. We like InterSystems because they can connect to pretty much anything, and HealthShare is very flexible. InterSystems as a company has been very receptive of our feedback, and they seem focused on helping us succeed."

  • "InterSystems is great at patient engagement. They have launched a patient portal that is great. This will go a long way to helping our patients engage with the data. In my opinion, they provide the best technology in the market for that."

  • "We have real-time data coming from a large percentage of providers in our geography, and that is great for care management and coordination. We are looking forward to sending out real-time data on what is happening with each patient across the continuum of care."

  • "The technology that InterSystems provides is very cost-effective because of all the pieces it includes. The portal, analytics, interface engine, and all the other pieces are all under one cover. If I had to buy all of those things individually, I would never be able to afford them."

(Disclaimer: The preceding are selected commentaries that may not represent the whole of provider sentiment related to this product or service. Visit KLASresearch.com for a complete view.)

"KLAS rankings are highly trusted because they are based on surveys of healthcare providers, not health IT vendors. We are honored to receive this outstanding score in HIE technology from our clients, and we look forward to further serving their HIE needs with a health informatics platform that enables strategic interoperability and analytics for action," said Paul Grabscheid, InterSystems Vice President of Strategic Planning.  "With the continued rapid growth of HealthShare, we anticipate even more customers participating in KLAS interviews this year, so that we can move from the 'preliminary data' to the 'fully ranked' category."

KLAS defines HIE as at least two healthcare provider organizations actively exchanging patient data and other information (unidirectionally or bidirectionally). Information must be shared between unowned facilities, meaning separate organizations. HIEs that are not yet actively exchanging data are not counted as live for the purposes of this study.

About KLAS 

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted.  Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews.  The research directly represents the provider voice and acts as a catalyst for improving vendor performance.  For more information, go to KLASresearch.com or follow KLAS on Twitter at http://www.twitter.com/KLASresearch.

About InterSystems 

InterSystems is a global leader in software for connected care, with headquarters in Cambridge, Massachusetts, and offices in 25 countries. InterSystems HealthShare®  is a health informatics platform that enables strategic interoperability and analytics for action across a hospital network, community, region or nation. InterSystems CACHÉ® is the world's most widely used database system in clinical applications. InterSystems Ensemble® is a platform for rapid integration and the development of connectable applications. InterSystems' products are used by thousands of hospitals and laboratories worldwide, including all of the top 15 hospitals on the Honor Roll of America's Best Hospitals as rated by U.S. News and World Report. For more information, visit InterSystems.com.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
To leverage Continuous Delivery, enterprises must consider impacts that span functional silos, as well as applications that touch older, slower moving components. Managing the many dependencies can cause slowdowns. See how to achieve continuous delivery in the enterprise.
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus...
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited. In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
Aspose.Total for .NET is the most complete package of all file format APIs for .NET as offered by Aspose. It empowers developers to create, edit, render, print and convert between a wide range of popular document formats within any .NET, C#, ASP.NET and VB.NET applications. Aspose compiles all .NET APIs on a daily basis to ensure that it contains the most up to date versions of each of Aspose .NET APIs. If a new .NET API or a new version of existing APIs is released during the subscription peri...
Security, data privacy, reliability, and regulatory compliance are critical factors when evaluating whether to move business applications from in-house, client-hosted environments to a cloud platform. Quality assurance plays a vital role in ensuring that the appropriate level of risk assessment, verification, and validation takes place to ensure business continuity during the migration to a new cloud platform.
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Ovum, a leading technology analyst firm, has published an in-depth report, Ovum Decision Matrix: Selecting a DevOps Release Management Solution, 2016–17. The report focuses on the automation aspects of DevOps, Release Management and compares solutions from the leading vendors.
Continuous testing helps bridge the gap between developing quickly and maintaining high quality products. But to implement continuous testing, CTOs must take a strategic approach to building a testing infrastructure and toolset that empowers their team to move fast. Download our guide to laying the groundwork for a scalable continuous testing strategy.
Adding public cloud resources to an existing application can be a daunting process. The tools that you currently use to manage the software and hardware outside the cloud aren’t always the best tools to efficiently grow into the cloud. All of the major configuration management tools have cloud orchestration plugins that can be leveraged, but there are also cloud-native tools that can dramatically improve the efficiency of managing your application lifecycle. In his session at 18th Cloud Expo, ...
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Qosmos has announced new milestones in the detection of encrypted traffic and in protocol signature coverage. Qosmos latest software can accurately classify traffic encrypted with SSL/TLS (e.g., Google, Facebook, WhatsApp), P2P traffic (e.g., BitTorrent, MuTorrent, Vuze), and Skype, while preserving the privacy of communication content. These new classification techniques mean that traffic optimization, policy enforcement, and user experience are largely unaffected by encryption. In respect wit...
StackIQ has announced the release of Stacki 3.2. Stacki is an easy-to-use Linux server provisioning tool. Stacki 3.2 delivers new capabilities that simplify the automation and integration of site-specific requirements. StackIQ is the commercial entity behind this open source bare metal provisioning tool. Since the release of Stacki in June of 2015, the Stacki core team has been focused on making the Community Edition meet the needs of members of the community, adding features and value, while ...
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.