Click here to close now.




















Welcome!

News Feed Item

Venga Releases Innovative Restaurant Analytics Dashboard

Provides Operators Untapped Guest Metrics

WASHINGTON, April 17, 2014 /PRNewswire-iReach/ -- Venga, the leading guest management platform for restaurants, released a new analytics dashboard providing unique insights into a restaurant's patrons. By integrating a restaurant's point-of-sale data with reservation systems such as OpenTable®, Venga harnesses a flood of big data and churns it out into simple, intuitive and actionable results.

(Photo: http://photos.prnewswire.com/prnh/20140417/76005)

"For months we worked closely with leaders in the industry who helped us shape the dashboard based on their needs," said Venga CTO Karl Johnson. "We built this focusing on quick and actionable takeaways for those busy operators who only have two minutes a day to devote to data."

Venga provides the following unique insights:

Actionable Feedback

  • Links OpenTable reviews and restaurant-branded surveys to point-of-sale data. Automatically know the server and menu items connected to each visit instead of digging through piles of data manually.

  • Tracks which reviews still need attention with an external and internal response system. Follow up with a guest directly through the dashboard or write notes between the operations team to get to the bottom of an issue quickly. 

Targeted Marketing

  • Provides real ROI for email marketing campaigns. View the number of covers and dollars brought back to the restaurant for the first time rather than traditional click-through and open rates.

  • Pulls segmented reports of guests based on their preferences allowing email marketing campaigns to be targeted. Send emails about a wine dinner only to wine drinkers or special thank you messages to high spenders.
     

Trend Analysis

  • Rates servers based on qualitative and quantitative guest feedback. Easily address areas where your staff could work towards improvement.

  • Shows guest data like number of visits and favorite menu item and tracks which email campaigns they have received.

  • Analyzes shifts in food, service and overall satisfaction for different time periods. Learn what is working and what to change to maximize your guests' experience.

"We recognize that restaurateurs are overwhelmed by data," said Johnson. "By giving them an easy way to view and act upon this data, it opens up insights never before possible."

Founded in 2010 in Washington, D.C., Venga's mission has always been to provide restaurants with deeper insights into guests' preferences and habits. Venga has grown into the leading guest management software for the restaurant industry and remains the only company to combine dining reservations with point-of-sale data. In doing so, it connects purchases to the individual guests who made them to seamlessly build profiles on individual guests' habits and preferences. These unique insights led to Venga's client, Fig & Olive, getting nominated as a finalist for the National Restaurant Association's 2014 Operator Innovations Awards. Other Venga clients, which include many of the most successful restaurant groups in the country such as ThinkFoodGroup, Michael Mina and Altamarea Group Restaurants, use this information to increase visit frequency, customer satisfaction, and spending through targeted email campaigns and personalized service.  For more information, visithttp://www.getvenga.com.

Media Contact: Winston Lord, Venga, 202-450-2006, [email protected]

News distributed by PR Newswire iReach: https://ireach.prnewswire.com

SOURCE Venga

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
"We've just seen a huge influx of new partners coming into our ecosystem, and partners building unique offerings on top of our API set," explained Seth Bostock, Chief Executive Officer at IndependenceIT, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
In a recent research, analyst firm IDC found that the average cost of a critical application failure is $500,000 to $1 million per hour and the average total cost of unplanned application downtime is $1.25 billion to $2.5 billion per year for Fortune 1000 companies. In addition to the findings on the cost of the downtime, the research also highlighted best practices for development, testing, application support, infrastructure, and operations teams.
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner, Product Manager of the Omega DevCloud with KORE Telematics Inc., discussed the evolving requirements for developers as IoT matures and conducte...
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
With SaaS use rampant across organizations, how can IT departments track company data and maintain security? More and more departments are commissioning their own solutions and bypassing IT. A cloud environment is amorphous and powerful, allowing you to set up solutions for all of your user needs: document sharing and collaboration, mobile access, e-mail, even industry-specific applications. In his session at 16th Cloud Expo, Shawn Mills, President and a founder of Green House Data, discussed h...
Mobile, social, Big Data, and cloud have fundamentally changed the way we live. “Anytime, anywhere” access to data and information is no longer a luxury; it’s a requirement, in both our personal and professional lives. For IT organizations, this means pressure has never been greater to deliver meaningful services to the business and customers.
Container technology is sending shock waves through the world of cloud computing. Heralded as the 'next big thing,' containers provide software owners a consistent way to package their software and dependencies while infrastructure operators benefit from a standard way to deploy and run them. Containers present new challenges for tracking usage due to their dynamic nature. They can also be deployed to bare metal, virtual machines and various cloud platforms. How do software owners track the usag...
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Puppet Labs has announced the next major update to its flagship product: Puppet Enterprise 2015.2. This release includes new features providing DevOps teams with clarity, simplicity and additional management capabilities, including an all-new user interface, an interactive graph for visualizing infrastructure code, a new unified agent and broader infrastructure support.
Chuck Piluso presented a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. Prior to Secure Infrastructure and Services, Mr. Piluso founded North American Telecommunication Corporation, a facilities-based Competitive Local Exchange Carrier licensed by the Public Service Commission in 10 states, serving as the company's chairman and president from 1997 to 2000. Between 1990 and 1997, Mr. Piluso served as chairman & founder of International Te...
There are many considerations when moving applications from on-premise to cloud. It is critical to understand the benefits and also challenges of this migration. A successful migration will result in lower Total Cost of Ownership, yet offer the same or higher level of robustness. In his session at 15th Cloud Expo, Michael Meiner, an Engineering Director at Oracle, Corporation, analyzed a range of cloud offerings (IaaS, PaaS, SaaS) and discussed the benefits/challenges of migrating to each offe...
SYS-CON Events announced today that MobiDev, a software development company, will exhibit at the 17th International Cloud Expo®, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software development company with representative offices in Atlanta (US), Sheffield (UK) and Würzburg (Germany); and development centers in Ukraine. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobi...
One of the hottest areas in cloud right now is DRaaS and related offerings. In his session at 16th Cloud Expo, Dale Levesque, Disaster Recovery Product Manager with Windstream's Cloud and Data Center Marketing team, will discuss the benefits of the cloud model, which far outweigh the traditional approach, and how enterprises need to ensure that their needs are properly being met.
Learn how to solve the problem of keeping files in sync between multiple Docker containers. In his session at 16th Cloud Expo, Aaron Brongersma, Senior Infrastructure Engineer at Modulus, discussed using rsync, GlusterFS, EBS and Bit Torrent Sync. He broke down the tools that are needed to help create a seamless user experience. In the end, can we have an environment where we can easily move Docker containers, servers, and volumes without impacting our applications? He shared his results so yo...