Welcome!

News Feed Item

Hospitality Technology Names 2014 Hotel Visionary Award Winners

Mandarin Oriental Hotel Group, La Quinta, and Red Lion Honored for Technological Innovation at Annual Hotel Technology Forum

RANDOLPH, NJ -- (Marketwired) -- 04/17/14 -- Hospitality Technology (HT) magazine has named the winners of the 2014 Hotel Visionary Awards. Every year, HT presents a select group of lodging companies with accolades for outstanding achievement in delivering technological excellence. This year's honorees are Mandarin Oriental Hotel Group, La Quinta Inns & Suites, and Red Lion Hotels.

Now in their 10th year, Hotel Visionary Awards are presented in two categories: infrastructure/back-office technology, and customer-facing/in-room technology. In order to ensure that companies from across the industry are recognized for their efforts, consideration is given to size, resources and individual market segment benchmarks. Winners are selected by HT editorial staff and members of the HT advisory board on a basis of innovation, thought leadership, execution and forward-thinking vision.

"From responding to guests' expectations online, to facing head-on the relentless increases in bandwidth consumption, to managing increasingly sophisticated IT infrastructures, technology innovation in an invaluable component in even the most human-focused service industries," says Abigail A. Lorden, editor-in-chief of Hospitality Technology. "This year's Hotel Visionary Award winners are outstanding examples of the critical role that innovation plays in hotel operations and HT magazine is honored to recognize their vision and execution."

The winners were announced at the Hotel Technology Forum (HTF) on Thursday, April 17, 2014. The 2014 HTF, held April 16-18 at Aria Casino & Resort in Las Vegas, Nev., is produced by Hospitality Technology, and brings together senior-level hotel technology executives for three days of networking and education, focusing on consumer trends, innovation opportunities, and the role of technology in empowering success for lodging companies.

The 2014 Visionary Award Winners
La Quinta Inns & Suites was selected as an Infrastructure/Back-Office Technology Innovator for its development of a Performance Management Platform integrating with its Project Lifecycle Methodology. In order to support complex environments across 20+ vendors ranging from the central reservation system, financial system, property management system and 800+ e-commerce sites, La Quinta needed to ensure SLAs were met as well as business and customer needs while supporting growing e-commerce traffic patterns and performance expectations from customers all while maintaining low transaction error rates. To achieve these goals La Quinta utilized a combination of tools including: Dell's Foglight, HP's Load Runner and Sitescope to support its SAAS model.

"We are honored to have been awarded this recognition by HT magazine," Vivek Shaiva, EVP & CIO, LQ Management, states. "It is very heartening to see public recognition of excellence in something seemingly obscure as Performance Engineering. However given the increasing adoption of Cloud technologies and SaaS based solutions, it is all the more critical that consumers of these technologies understand the enormous value, positive customer impact and risk mitigation a strong discipline of Performance Engineering can provide their organizations. We thank HT magazine for its industry wide efforts recognizing such efforts and for selecting La Quinta as a winner this year."

Mandarin Oriental Hotel Group was chosen as a Customer-Facing/In-Room Technology Innovator for the creation of its global Technology Innovation Lab. The objective for the Technology Innovation Lab is to create a showcase quality facility of guest room and public area technologies. The facility is focused on guest-facing and guest-servicing platforms and systems that will help Mandarin Oriental build and operate exceptional properties. The lab is developed in a flexible showcase design to allow the desired technology, platform and concept testing while enabling the team to sell the outcome to internal colleagues as well as its hotel partners and owners.

"We feel that while bench-testing technology is very efficient the ability to show it off in a meaningful and highly designed manner can make the difference in gaining understanding and acceptance," says David Heckaman, Vice President of Technology Development. "Winning the HTF Visionary Award for our Innovation Lab is especially rewarding as it validation that not only are the efforts appreciated from within our organization but from the industry in general."

Red Lion Hotels has been named a Customer-Facing/In-Room Technology Innovator for its complete rewrite of all Red Lion Hotels Corporation public-facing websites with the primary objectives of infusing brand identity into the online experience and shifting bookings from OTA channels to the Redlion.com channel. As of December 31, 2013 the conversion rate for desktop-based browser sessions has almost doubled over the prior year and the mobile conversion rate has improved by almost five times year-on-year. Additionally, booked revenue for all Red Lion sites is up 18% year-on-year, with mobile site revenue up 846% year-on-year.

"Red Lion is honored to win a Hotel Visionary Award," says David Barbieri, Senior Vice President & CIO, Red Lion Hotels Corporation. "Our website is our most important communication medium. As such, Redlion.com needs to continually evolve to facilitate bookings and provide the information consumers are seeking, while also supporting our marketing initiatives and positioning. Our e-commerce platform needs to be innovative and deliver a consistent customer experience across all consumer devices. Technology innovations including a shopping-cart-based booking engine integrated into a responsive website framework have helped us achieve these goals."

Past Visionary Award Winners Include:

  • Hyatt Hotels (2013)
  • Conrad Hotels & Resorts (2013)
  • Red Roof Inns (2013)
  • Choice Hotels (2013)
  • Flamingo Las Vegas (2012)
  • Gaylord Entertainment (2012)
  • La Quinta Inns & Suites (2012)
  • Hilton Worldwide (2012)
  • Choice Hotels International (2011)
  • Morgans Hotel Group (2011)
  • Galt House Hotel (2011)
  • Royal Caribbean (2011)
  • CityCenter (2010)
  • Courtyard by Marriott (2010)
  • JHM Hotels Group (2010)
  • InterContinental Hotels Group (2009)
  • Harrah's Entertainment (2009)
  • Hyatt Place (2009)
  • Thayer Lodging Group (2009)
  • MTM Luxury Lodging (2008)
  • The Peninsula Hotels (2008)
  • Fairmont Hotels & Resorts (2008)
  • Mandarin Oriental Hotel Group (2007)
  • Ginn Resorts (2007)
  • Hilton Hotels Corporation (2007)
  • Rosewood Hotels & Resorts (2006)
  • Harrah's Entertainment (2006)
  • MGM Mirage (2006)
  • Wyndham International (2005)
  • Sea Island Company (2005)
  • Marriott International (2005)
  • Mandarin Oriental Hotel Group (2005)
  • Hyatt International (2005)

About Hospitality Technology
Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes nine times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, Hotel Technology Forum and Restaurant Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Visit Hospitality Technology online at www.htmagazine.com. Hospitality Technology is published by media company Edgell Communications, headquartered in Randolph, N.J.

Add to Digg Bookmark with del.icio.us Add to Newsvine

Contact:
Abigail A. Lorden
Editor-in-Chief
Hospitality Technology
Email Contact
Phone: 973.607.1358

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
"MobiDev is a Ukraine-based software development company. We do mobile development, and we're specialists in that. But we do full stack software development for entrepreneurs, for emerging companies, and for enterprise ventures," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
What's the role of an IT self-service portal when you get to continuous delivery and Infrastructure as Code? This general session showed how to create the continuous delivery culture and eight accelerators for leading the change. Don Demcsak is a DevOps and Cloud Native Modernization Principal for Dell EMC based out of New Jersey. He is a former, long time, Microsoft Most Valuable Professional, specializing in building and architecting Application Delivery Pipelines for hybrid legacy, and cloud ...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud com...
SYS-CON Events announced today that TechTarget has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget storage websites are the best online information resource for news, tips and expert advice for the storage, backup and disaster recovery markets.
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
"We focus on composable infrastructure. Composable infrastructure has been named by companies like Gartner as the evolution of the IT infrastructure where everything is now driven by software," explained Bruno Andrade, CEO and Founder of HTBase, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"Tintri focuses on the Ops side of the DevOps, which basically is pushing more and more of the accessibility of the infrastructure to the developers and trying to get behind the scenes," explained Dhiraj Sehgal of Tintri in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business - from apparel to energy - is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the applic...
SYS-CON Events announced today that Telecom Reseller has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Hardware virtualization and cloud computing allowed us to increase resource utilization and increase our flexibility to respond to business demand. Docker Containers are the next quantum leap - Are they?! Databases always represented an additional set of challenges unique to running workloads requiring a maximum of I/O, network, CPU resources combined with data locality.
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
Cloud Expo, Inc. has announced today that Andi Mann and Aruna Ravichandran have been named Co-Chairs of @DevOpsSummit at Cloud Expo Silicon Valley which will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. "DevOps is at the intersection of technology and business-optimizing tools, organizations and processes to bring measurable improvements in productivity and profitability," said Aruna Ravichandran, vice president, DevOps product and solutions marketing...