Welcome!

News Feed Item

Hospitality Technology Names 2014 Hotel Visionary Award Winners

Mandarin Oriental Hotel Group, La Quinta, and Red Lion Honored for Technological Innovation at Annual Hotel Technology Forum

RANDOLPH, NJ -- (Marketwired) -- 04/17/14 -- Hospitality Technology (HT) magazine has named the winners of the 2014 Hotel Visionary Awards. Every year, HT presents a select group of lodging companies with accolades for outstanding achievement in delivering technological excellence. This year's honorees are Mandarin Oriental Hotel Group, La Quinta Inns & Suites, and Red Lion Hotels.

Now in their 10th year, Hotel Visionary Awards are presented in two categories: infrastructure/back-office technology, and customer-facing/in-room technology. In order to ensure that companies from across the industry are recognized for their efforts, consideration is given to size, resources and individual market segment benchmarks. Winners are selected by HT editorial staff and members of the HT advisory board on a basis of innovation, thought leadership, execution and forward-thinking vision.

"From responding to guests' expectations online, to facing head-on the relentless increases in bandwidth consumption, to managing increasingly sophisticated IT infrastructures, technology innovation in an invaluable component in even the most human-focused service industries," says Abigail A. Lorden, editor-in-chief of Hospitality Technology. "This year's Hotel Visionary Award winners are outstanding examples of the critical role that innovation plays in hotel operations and HT magazine is honored to recognize their vision and execution."

The winners were announced at the Hotel Technology Forum (HTF) on Thursday, April 17, 2014. The 2014 HTF, held April 16-18 at Aria Casino & Resort in Las Vegas, Nev., is produced by Hospitality Technology, and brings together senior-level hotel technology executives for three days of networking and education, focusing on consumer trends, innovation opportunities, and the role of technology in empowering success for lodging companies.

The 2014 Visionary Award Winners
La Quinta Inns & Suites was selected as an Infrastructure/Back-Office Technology Innovator for its development of a Performance Management Platform integrating with its Project Lifecycle Methodology. In order to support complex environments across 20+ vendors ranging from the central reservation system, financial system, property management system and 800+ e-commerce sites, La Quinta needed to ensure SLAs were met as well as business and customer needs while supporting growing e-commerce traffic patterns and performance expectations from customers all while maintaining low transaction error rates. To achieve these goals La Quinta utilized a combination of tools including: Dell's Foglight, HP's Load Runner and Sitescope to support its SAAS model.

"We are honored to have been awarded this recognition by HT magazine," Vivek Shaiva, EVP & CIO, LQ Management, states. "It is very heartening to see public recognition of excellence in something seemingly obscure as Performance Engineering. However given the increasing adoption of Cloud technologies and SaaS based solutions, it is all the more critical that consumers of these technologies understand the enormous value, positive customer impact and risk mitigation a strong discipline of Performance Engineering can provide their organizations. We thank HT magazine for its industry wide efforts recognizing such efforts and for selecting La Quinta as a winner this year."

Mandarin Oriental Hotel Group was chosen as a Customer-Facing/In-Room Technology Innovator for the creation of its global Technology Innovation Lab. The objective for the Technology Innovation Lab is to create a showcase quality facility of guest room and public area technologies. The facility is focused on guest-facing and guest-servicing platforms and systems that will help Mandarin Oriental build and operate exceptional properties. The lab is developed in a flexible showcase design to allow the desired technology, platform and concept testing while enabling the team to sell the outcome to internal colleagues as well as its hotel partners and owners.

"We feel that while bench-testing technology is very efficient the ability to show it off in a meaningful and highly designed manner can make the difference in gaining understanding and acceptance," says David Heckaman, Vice President of Technology Development. "Winning the HTF Visionary Award for our Innovation Lab is especially rewarding as it validation that not only are the efforts appreciated from within our organization but from the industry in general."

Red Lion Hotels has been named a Customer-Facing/In-Room Technology Innovator for its complete rewrite of all Red Lion Hotels Corporation public-facing websites with the primary objectives of infusing brand identity into the online experience and shifting bookings from OTA channels to the Redlion.com channel. As of December 31, 2013 the conversion rate for desktop-based browser sessions has almost doubled over the prior year and the mobile conversion rate has improved by almost five times year-on-year. Additionally, booked revenue for all Red Lion sites is up 18% year-on-year, with mobile site revenue up 846% year-on-year.

"Red Lion is honored to win a Hotel Visionary Award," says David Barbieri, Senior Vice President & CIO, Red Lion Hotels Corporation. "Our website is our most important communication medium. As such, Redlion.com needs to continually evolve to facilitate bookings and provide the information consumers are seeking, while also supporting our marketing initiatives and positioning. Our e-commerce platform needs to be innovative and deliver a consistent customer experience across all consumer devices. Technology innovations including a shopping-cart-based booking engine integrated into a responsive website framework have helped us achieve these goals."

Past Visionary Award Winners Include:

  • Hyatt Hotels (2013)
  • Conrad Hotels & Resorts (2013)
  • Red Roof Inns (2013)
  • Choice Hotels (2013)
  • Flamingo Las Vegas (2012)
  • Gaylord Entertainment (2012)
  • La Quinta Inns & Suites (2012)
  • Hilton Worldwide (2012)
  • Choice Hotels International (2011)
  • Morgans Hotel Group (2011)
  • Galt House Hotel (2011)
  • Royal Caribbean (2011)
  • CityCenter (2010)
  • Courtyard by Marriott (2010)
  • JHM Hotels Group (2010)
  • InterContinental Hotels Group (2009)
  • Harrah's Entertainment (2009)
  • Hyatt Place (2009)
  • Thayer Lodging Group (2009)
  • MTM Luxury Lodging (2008)
  • The Peninsula Hotels (2008)
  • Fairmont Hotels & Resorts (2008)
  • Mandarin Oriental Hotel Group (2007)
  • Ginn Resorts (2007)
  • Hilton Hotels Corporation (2007)
  • Rosewood Hotels & Resorts (2006)
  • Harrah's Entertainment (2006)
  • MGM Mirage (2006)
  • Wyndham International (2005)
  • Sea Island Company (2005)
  • Marriott International (2005)
  • Mandarin Oriental Hotel Group (2005)
  • Hyatt International (2005)

About Hospitality Technology
Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes nine times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, Hotel Technology Forum and Restaurant Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Visit Hospitality Technology online at www.htmagazine.com. Hospitality Technology is published by media company Edgell Communications, headquartered in Randolph, N.J.

Add to Digg Bookmark with del.icio.us Add to Newsvine

Contact:
Abigail A. Lorden
Editor-in-Chief
Hospitality Technology
Email Contact
Phone: 973.607.1358

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
Blockchain is a shared, secure record of exchange that establishes trust, accountability and transparency across supply chain networks. Supported by the Linux Foundation's open source, open-standards based Hyperledger Project, Blockchain has the potential to improve regulatory compliance, reduce cost and time for product recall as well as advance trade. Are you curious about Blockchain and how it can provide you with new opportunities for innovation and growth? In her session at 20th Cloud Exp...
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. Jack Norris reviews best practices to show how companies develop, deploy, and dynamically update these applications and how this data-first...
Intelligent Automation is now one of the key business imperatives for CIOs and CISOs impacting all areas of business today. In his session at 21st Cloud Expo, Brian Boeggeman, VP Alliances & Partnerships at Ayehu, will talk about how business value is created and delivered through intelligent automation to today’s enterprises. The open ecosystem platform approach toward Intelligent Automation that Ayehu delivers to the market is core to enabling the creation of the self-driving enterprise.
"At the keynote this morning we spoke about the value proposition of Nutanix, of having a DevOps culture and a mindset, and the business outcomes of achieving agility and scale, which everybody here is trying to accomplish," noted Mark Lavi, DevOps Solution Architect at Nutanix, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Internet-of-Things discussions can end up either going down the consumer gadget rabbit hole or focused on the sort of data logging that industrial manufacturers have been doing forever. However, in fact, companies today are already using IoT data both to optimize their operational technology and to improve the experience of customer interactions in novel ways. In his session at @ThingsExpo, Gordon Haff, Red Hat Technology Evangelist, shared examples from a wide range of industries – including en...
In IT, we sometimes coin terms for things before we know exactly what they are and how they’ll be used. The resulting terms may capture a common set of aspirations and goals – as “cloud” did broadly for on-demand, self-service, and flexible computing. But such a term can also lump together diverse and even competing practices, technologies, and priorities to the point where important distinctions are glossed over and lost.
"We're here to tell the world about our cloud-scale infrastructure that we have at Juniper combined with the world-class security that we put into the cloud," explained Lisa Guess, VP of Systems Engineering at Juniper Networks, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Enterprise architects are increasingly adopting multi-cloud strategies as they seek to utilize existing data center assets, leverage the advantages of cloud computing and avoid cloud vendor lock-in. This requires a globally aware traffic management strategy that can monitor infrastructure health across data centers and end-user experience globally, while responding to control changes and system specification at the speed of today’s DevOps teams. In his session at 20th Cloud Expo, Josh Gray, Chie...
Consumers increasingly expect their electronic "things" to be connected to smart phones, tablets and the Internet. When that thing happens to be a medical device, the risks and benefits of connectivity must be carefully weighed. Once the decision is made that connecting the device is beneficial, medical device manufacturers must design their products to maintain patient safety and prevent compromised personal health information in the face of cybersecurity threats. In his session at @ThingsExpo...
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
In his session at 20th Cloud Expo, Mike Johnston, an infrastructure engineer at Supergiant.io, discussed how to use Kubernetes to set up a SaaS infrastructure for your business. Mike Johnston is an infrastructure engineer at Supergiant.io with over 12 years of experience designing, deploying, and maintaining server and workstation infrastructure at all scales. He has experience with brick and mortar data centers as well as cloud providers like Digital Ocean, Amazon Web Services, and Rackspace. H...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.