Welcome!

News Feed Item

Vitals Defines Three Distinct Patient Personalities

A national survey released today by Vitals found that, when it comes to the type of relationship people have with their doctors, there are three distinct patient personalities, each with their own unique set of qualities.

The stakes for people finding satisfaction in their doctor-patient relationship are high. Studies in the past have confirmed that patients who trust their doctor are more likely to comply with medical advice and prescribed regimes and, as a result, be healthier.

“A healthy doctor-patient relationship depends on finding a physician who you trust and feel most comfortable with,” said Mitch Rothschild, CEO of Vitals. “Your doctor should sync with your own personality. Each person is unique and comes with different expectations for their doctor-patient relationship and with how they manage their personal health.”

Among some of the most astonishing findings, the study indicated that 56 percent of people spend several days researching the right doctor. The top reasons people cited as grounds to “break up” with their doctor were if the office stopped taking their insurance (40 percent), if they disagreed with a diagnosis (21 percent) or if the practice moved to a new location that was an extra 20 minute drive (17 percent).

There were also some stark differences in how men and women shopped for doctors. Women were more likely to look at doctor reviews and change doctors every few years. In contrast, nearly 60 percent of men said they never switch physicians. And surprisingly, men had a stronger preference for a physician of their own gender than women did. Seventy-four percent of men said they prefer a male physician, whereas only 67 percent of women said they prefer a woman doctor.

On the topic of gender, it was notable that the majority of adults aged 65+ preferred a male doctor (57 percent), but with adults under 25-years-old, the preferred gender is definitively female (63 percent).

The study revealed three specific archetypes for patients:

THE UBER

The Uber is the patient who self-advocates for herself and her family. Finding the right doctor is a full-out search. They will whittle down a list and then conduct interviews with physicians to find a favorite. Yet, because The Uber values a doctor with the highest academic credentials over those who they personally connect with, the doctor-patient relationship is all business. This patient treats the doctor as an employee, keeping them on speed dial. No medical issue is too small to call. In fact, you wouldn’t want your appointment scheduled after this patient. The Uber often comes prepared with a binder full of concerns that they plan to discuss with the doctor.

THE OUTSOURCER

The Outsourcer is the patient that lets the doctor’s expertise shine. They’re content to just follow doctor’s orders and recommendations – no questions asked. Sure, others may describe The Outsourcer as a non-alarmist, but he’s just busy with other things. They are more than happy to let their Uber friends and relatives spend the time to do the research, and then The Outsourcer can benefit from the results. They’re most likely to have children and avoid social media networks. As a result, they’re not likely to turn to online doctor reviews or do more than one hour of research when it comes to looking for a new doctor. But there’s not often the need: The Outsourcer is most likely to be happy with their doctor-patient relationship.

Best TV Doctor Match:

THE NURTURER

The Nurturer is a social creature who tends to take things under review with her network. These patients are more likely to rely on friends and family for advice on doctor recommendations, as well as movie and restaurant suggestions. Their doctor is a part of their extended network. They feel most comfortable collaborating with a physician on a diagnosis. While The Nurturer prefers to connect face-to-face with peers, they are also more likely to check Facebook several times per day to stay in the loop with their circle of friends and actively participate on other social network sites like Pinterest and Google+.

METHODOLOGY

This survey was conducted online within the United States by Vitals from Nov-Dec, 2013 and included results from 2,421 adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated.

ABOUT VITALS

Vitals aims to make better health possible. We are a leader in providing online tools that enable healthcare consumers to make informed decisions about both the quality and cost of their medical care. Through health plans, hospitals and our leading consumer websites, Vitals helps more than 150 million people each year access information for better, more affordable care. The Vitals Index is an ongoing report about the state of doctor-patient relationships based on proprietary data and surveys.

Learn more at vitals.com, or follow us on Facebook or Twitter.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Tricky charts and visually deceptive graphs often make a case for the impact IT performance has on business. The debate isn't around the obvious; of course, IT performance metrics like website load time influence business metrics such as conversions and revenue. Rather, this presentation will explore various data analysis concepts to understand how, and how not to, assert such correlations. In his session at 20th Cloud Expo, Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Sys...
In recent years, containers have taken the world by storm. Companies of all sizes and industries have realized the massive benefits of containers, such as unprecedented mobility, higher hardware utilization, and increased flexibility and agility; however, many containers today are non-persistent. Containers without persistence miss out on many benefits, and in many cases simply pass the responsibility of persistence onto other infrastructure, adding additional complexity.
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new da...
Unsecured IoT devices were used to launch crippling DDOS attacks in October 2016, targeting services such as Twitter, Spotify, and GitHub. Subsequent testimony to Congress about potential attacks on office buildings, schools, and hospitals raised the possibility for the IoT to harm and even kill people. What should be done? Does the government need to intervene? This panel at @ThingExpo New York brings together leading IoT and security experts to discuss this very serious topic.
It is one thing to build single industrial IoT applications, but what will it take to build the Smart Cities and truly society changing applications of the future? The technology won’t be the problem, it will be the number of parties that need to work together and be aligned in their motivation to succeed. In his Day 2 Keynote at @ThingsExpo, Henrik Kenani Dahlgren, Portfolio Marketing Manager at Ericsson, discussed how to plan to cooperate, partner, and form lasting all-star teams to change the...
SYS-CON Events announced today that Hitrons Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Hitrons Solutions Inc. is distributor in the North American market for unique products and services of small and medium-size businesses, including cloud services and solutions, SEO marketing platforms, and mobile applications.
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busine...
All clouds are not equal. To succeed in a DevOps context, organizations should plan to develop/deploy apps across a choice of on-premise and public clouds simultaneously depending on the business needs. This is where the concept of the Lean Cloud comes in - resting on the idea that you often need to relocate your app modules over their life cycles for both innovation and operational efficiency in the cloud. In his session at @DevOpsSummit at19th Cloud Expo, Valentin (Val) Bercovici, CTO of Soli...
“We're a global managed hosting provider. Our core customer set is a U.S.-based customer that is looking to go global,” explained Adam Rogers, Managing Director at ANEXIA, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new da...
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In his general session at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, will explore...
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, introduced the technologies required for implementing these idea...
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the “M2M 2016: Top 100 Influencers and Brands” by Onalytica. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR “Machine to Machine.” They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
In an era of historic innovation fueled by unprecedented access to data and technology, the low cost and risk of entering new markets has leveled the playing field for business. Today, any ambitious innovator can easily introduce a new application or product that can reinvent business models and transform the client experience. In their Day 2 Keynote at 19th Cloud Expo, Mercer Rowe, IBM Vice President of Strategic Alliances, and Raejeanne Skillern, Intel Vice President of Data Center Group and G...
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.