|By PR Newswire||
|April 24, 2014 10:19 AM EDT||
DURHAM, N.C., April 24, 2014 /PRNewswire/ -- GFI Software® today announced the findings of its third annual IT Admin Stress Survey, which revealed that 79 percent of IT staff are actively considering leaving their current role due to job-related stress, despite apparent economic and staffing improvements in many businesses across the country. For the third year running, stress is contributing to job dissatisfaction among IT professionals. Despite improvements in the economy reducing budget pressures, the level of job dissatisfaction among US IT professionals has increased since 2013, when just 57 percent of those surveyed reported they were actively looking to leave their current role.
The blind, independent study was conducted by Opinion Matters among 200 US IT administrators in companies of 10 or more people. The survey gauged respondents' stress levels at work and revealed their opinions on their main stressors, as well as how their stress level compares to that of friends and family and how it affects their personal and professional lives.
Key findings from the survey include:
- 77 percent of all US IT staff surveyed consider their job stressful – an increase of 12 percent over 2013
- More than one-third (38 percent) have missed social functions due to overrunning issues at work
- 35 percent also report missing time with their families due to work demands on their personal time
- One-third of IT staff regularly lose sleep over work pressures
- One-quarter have suffered stress-related illness, while a further 17 percent complain of feeling in poor physical condition due to work demands, a small improvement over 2013 (20 percent)
- 24 percent of respondents have had a relationship severely damaged or fail due to their job
- 30 percent feel they are the most stressed person in their social or family group
Management was singled out as the biggest contributing factor to workplace stress; with more than one-third (36 percent) of the sample of IT professionals surveyed citing it as the biggest source of stress. An additional 34 percent cited a lack of budget and staff to get the job done, despite the perceived improvement in the US job market.
Long Hours, Little Pay
Once again, IT staff frequently find themselves working additional hours to get the job done, often without additional pay. On average, the IT workers surveyed would work eight and a half hours a week over and above their stated working hours, with 23 percent of the survey sample working between eight and 12 hours of unpaid overtime each week.
Bigger is Better
While the overall number of IT staff looking to change roles is already high, in organizations with between 250-500 staff it is particularly high (83 percent). Meanwhile, IT admins at the smallest companies with between 10 and 49 staff are not much more content, with almost 71 percent looking for a new role. Surprisingly, employees in the largest companies – those with more than 500 employees – are the most content, with just shy of 60 percent looking for an exit.
"IT is renowned for being one of the most stressful white-collar jobs to undertake, now more so than ever given the critical role IT plays in everything from ecommerce to facilities management," said Sergio Galindo, general manager of the Infrastructure Business Unit at GFI Software. "There is a lot that organizations can do to reduce the burden – and with it the stress levels – carried by IT staff. Providing realistic IT budgets and staffing levels helps a lot, but there are productivity changes that can also significantly de-stress the IT department, such as investing in technology to automate personnel-intensive activities like deploying software updates and managing sprawling Wi-Fi networks and the myriad of mobile devices that users are bringing to work."
- IT staff in the West and Southwest are the most stressed group, with 80 percent of those surveyed in each region saying their work was overtly stressful. Staff in the Northeast are the least stressed, with only two-thirds of respondents declaring themselves stressed at work
- San Jose and Denver are the cities with the most stressed IT staff – with 100 percent of IT professionals there stressed at work
- In the Northeast, 43 percent of staff surveyed said management was the biggest cause of stress at work, the highest of all the regions and above the national average
- IT departments in the Northeast are also the most concerned about the lack of budget for IT activities (21 percent)
- Nearly half (47 percent) of IT personnel in the West are the most stressed of all the people in their social circle
- More than a third (37 percent) of IT staff in the West have also experienced stress-related health issues such as high blood pressure
Rosier Outlook Overseas
This year's figures are in stark contrast to the UK, where the same survey revealed noticeably lower levels of stress, and lower levels of job dissatisfaction among the UK's IT professionals. Just over two thirds of UK IT staff (68 percent) are looking for a new role, broadly in line with the same number that report their current role to be stressful. However, management is a significantly bigger influence on UK IT stress levels, with 50 percent of those surveyed singling it out as the root cause of their work-related stress, far higher than the US.
IT Staff Hear the Darnedest Things
In an effort to understand what it is that causes such high levels of stress among IT staff, they were queried about the most bizarre, silly or otherwise frustrating thing that management or end users had asked of them. Mind-boggling responses included:
- "I asked a user to open Windows – they took it literally"
- "Having to repair and replace damaged machines because users keep hitting them"
- "A user jacked up his car and used his company laptop as a wheel support. It did not work"
- "User complained there was a ghost in her PC when IT staff remote connected to it to resolve an issue"
- For the third year running, the most popular complaint to IT by users was: "User complained they could not print/computer was not working, but failed to notice that the printer/computer in question wasn't even switched on"
A copy of the full survey results is available upon request.
About GFI Software
GFI Software™ develops quality IT solutions for small to mid-sized businesses with generally up to 1,000 users. GFI® offers two main technology solutions: GFI MAX™, which enables managed service providers (MSPs) to deliver superior services to their customers; and GFI Cloud™, which empowers companies with their own internal IT teams to manage and maintain their networks via the cloud. Serving an expanding customer base of more than 200,000 companies, GFI's product line also includes collaboration, network security, anti-spam, patch management, faxing, mail archiving and web monitoring. GFI is a channel-focused company with thousands of partners throughout the world. The company has received numerous awards and industry accolades, and is a longtime Microsoft® Gold ISV Partner.
For more information
Davies Murphy Group
Please email JaeMi Pennington at [email protected]
Tel: +1 781 418 2401
SOURCE GFI Software
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
Mar. 30, 2017 12:00 PM EDT Reads: 2,694
SYS-CON Events announced today that Infranics will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Since 2000, Infranics has developed SysMaster Suite, which is required for the stable and efficient management of ICT infrastructure. The ICT management solution developed and provided by Infranics continues to add intelligence to the ICT infrastructure through the IMC (Infra Management Cycle) based on mathemat...
Mar. 30, 2017 11:15 AM EDT Reads: 3,580
Historically, some banking activities such as trading have been relying heavily on analytics and cutting edge algorithmic tools. The coming of age of powerful data analytics solutions combined with the development of intelligent algorithms have created new opportunities for financial institutions. In his session at 20th Cloud Expo, Sebastien Meunier, Head of Digital for North America at Chappuis Halder & Co., will discuss how these tools can be leveraged to develop a lasting competitive advanta...
Mar. 30, 2017 10:45 AM EDT Reads: 2,955
MongoDB Atlas leverages VPC peering for AWS, a service that allows multiple VPC networks to interact. This includes VPCs that belong to other AWS account holders. By performing cross account VPC peering, users ensure networks that host and communicate their data are secure. In his session at 20th Cloud Expo, Jay Gordon, a Developer Advocate at MongoDB, will explain how to properly architect your VPC using existing AWS tools and then peer with your MongoDB Atlas cluster. He'll discuss the secur...
Mar. 30, 2017 10:45 AM EDT Reads: 1,096
Most companies are adopting or evaluating container technology - Docker in particular - to speed up application deployment, drive down cost, ease management and make application delivery more flexible overall. As with most new architectures, this dream takes a lot of work to become a reality. Even when you do get your application componentized enough and packaged properly, there are still challenges for DevOps teams to making the shift to continuous delivery and achieving that reduction in cost ...
Mar. 30, 2017 10:30 AM EDT Reads: 527
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
Mar. 30, 2017 10:30 AM EDT Reads: 1,886
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a ...
Mar. 30, 2017 10:15 AM EDT Reads: 2,454
SYS-CON Events announced today that SD Times | BZ Media has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and commercial UAV markets.
Mar. 30, 2017 10:00 AM EDT Reads: 4,558
SYS-CON Events announced today that Juniper Networks (NYSE: JNPR), an industry leader in automated, scalable and secure networks, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Juniper Networks challenges the status quo with products, solutions and services that transform the economics of networking. The company co-innovates with customers and partners to deliver automated, scalable and secure network...
Mar. 30, 2017 09:15 AM EDT Reads: 1,784
In his session at Cloud Expo, Alan Winters, an entertainment executive/TV producer turned serial entrepreneur, will present a success story of an entrepreneur who has both suffered through and benefited from offshore development across multiple businesses: The smart choice, or how to select the right offshore development partner Warning signs, or how to minimize chances of making the wrong choice Collaboration, or how to establish the most effective work processes Budget control, or how to max...
Mar. 30, 2017 09:15 AM EDT Reads: 849
"I think that everyone recognizes that for IoT to really realize its full potential and value that it is about creating ecosystems and marketplaces and that no single vendor is able to support what is required," explained Esmeralda Swartz, VP, Marketing Enterprise and Cloud at Ericsson, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Mar. 30, 2017 08:00 AM EDT Reads: 4,603
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
Mar. 30, 2017 06:00 AM EDT Reads: 3,191
After more than five years of DevOps, definitions are evolving, boundaries are expanding, ‘unicorns’ are no longer rare, enterprises are on board, and pundits are moving on. Can we now look at an evolution of DevOps? Should we? Is the foundation of DevOps ‘done’, or is there still too much left to do? What is mature, and what is still missing? What does the next 5 years of DevOps look like? In this Power Panel at DevOps Summit, moderated by DevOps Summit Conference Chair Andi Mann, panelists l...
Mar. 30, 2017 05:00 AM EDT Reads: 10,125
Virtualization over the past years has become a key strategy for IT to acquire multi-tenancy, increase utilization, develop elasticity and improve security. And virtual machines (VMs) are quickly becoming a main vehicle for developing and deploying applications. The introduction of containers seems to be bringing another and perhaps overlapped solution for achieving the same above-mentioned benefits. Are a container and a virtual machine fundamentally the same or different? And how? Is one techn...
Mar. 30, 2017 04:45 AM EDT Reads: 3,368
My team embarked on building a data lake for our sales and marketing data to better understand customer journeys. This required building a hybrid data pipeline to connect our cloud CRM with the new Hadoop Data Lake. One challenge is that IT was not in a position to provide support until we proved value and marketing did not have the experience, so we embarked on the journey ourselves within the product marketing team for our line of business within Progress. In his session at @BigDataExpo, Sum...
Mar. 30, 2017 04:45 AM EDT Reads: 3,411