|By PR Newswire||
|April 24, 2014 10:19 AM EDT||
DURHAM, N.C., April 24, 2014 /PRNewswire/ -- GFI Software® today announced the findings of its third annual IT Admin Stress Survey, which revealed that 79 percent of IT staff are actively considering leaving their current role due to job-related stress, despite apparent economic and staffing improvements in many businesses across the country. For the third year running, stress is contributing to job dissatisfaction among IT professionals. Despite improvements in the economy reducing budget pressures, the level of job dissatisfaction among US IT professionals has increased since 2013, when just 57 percent of those surveyed reported they were actively looking to leave their current role.
The blind, independent study was conducted by Opinion Matters among 200 US IT administrators in companies of 10 or more people. The survey gauged respondents' stress levels at work and revealed their opinions on their main stressors, as well as how their stress level compares to that of friends and family and how it affects their personal and professional lives.
Key findings from the survey include:
- 77 percent of all US IT staff surveyed consider their job stressful – an increase of 12 percent over 2013
- More than one-third (38 percent) have missed social functions due to overrunning issues at work
- 35 percent also report missing time with their families due to work demands on their personal time
- One-third of IT staff regularly lose sleep over work pressures
- One-quarter have suffered stress-related illness, while a further 17 percent complain of feeling in poor physical condition due to work demands, a small improvement over 2013 (20 percent)
- 24 percent of respondents have had a relationship severely damaged or fail due to their job
- 30 percent feel they are the most stressed person in their social or family group
Management was singled out as the biggest contributing factor to workplace stress; with more than one-third (36 percent) of the sample of IT professionals surveyed citing it as the biggest source of stress. An additional 34 percent cited a lack of budget and staff to get the job done, despite the perceived improvement in the US job market.
Long Hours, Little Pay
Once again, IT staff frequently find themselves working additional hours to get the job done, often without additional pay. On average, the IT workers surveyed would work eight and a half hours a week over and above their stated working hours, with 23 percent of the survey sample working between eight and 12 hours of unpaid overtime each week.
Bigger is Better
While the overall number of IT staff looking to change roles is already high, in organizations with between 250-500 staff it is particularly high (83 percent). Meanwhile, IT admins at the smallest companies with between 10 and 49 staff are not much more content, with almost 71 percent looking for a new role. Surprisingly, employees in the largest companies – those with more than 500 employees – are the most content, with just shy of 60 percent looking for an exit.
"IT is renowned for being one of the most stressful white-collar jobs to undertake, now more so than ever given the critical role IT plays in everything from ecommerce to facilities management," said Sergio Galindo, general manager of the Infrastructure Business Unit at GFI Software. "There is a lot that organizations can do to reduce the burden – and with it the stress levels – carried by IT staff. Providing realistic IT budgets and staffing levels helps a lot, but there are productivity changes that can also significantly de-stress the IT department, such as investing in technology to automate personnel-intensive activities like deploying software updates and managing sprawling Wi-Fi networks and the myriad of mobile devices that users are bringing to work."
- IT staff in the West and Southwest are the most stressed group, with 80 percent of those surveyed in each region saying their work was overtly stressful. Staff in the Northeast are the least stressed, with only two-thirds of respondents declaring themselves stressed at work
- San Jose and Denver are the cities with the most stressed IT staff – with 100 percent of IT professionals there stressed at work
- In the Northeast, 43 percent of staff surveyed said management was the biggest cause of stress at work, the highest of all the regions and above the national average
- IT departments in the Northeast are also the most concerned about the lack of budget for IT activities (21 percent)
- Nearly half (47 percent) of IT personnel in the West are the most stressed of all the people in their social circle
- More than a third (37 percent) of IT staff in the West have also experienced stress-related health issues such as high blood pressure
Rosier Outlook Overseas
This year's figures are in stark contrast to the UK, where the same survey revealed noticeably lower levels of stress, and lower levels of job dissatisfaction among the UK's IT professionals. Just over two thirds of UK IT staff (68 percent) are looking for a new role, broadly in line with the same number that report their current role to be stressful. However, management is a significantly bigger influence on UK IT stress levels, with 50 percent of those surveyed singling it out as the root cause of their work-related stress, far higher than the US.
IT Staff Hear the Darnedest Things
In an effort to understand what it is that causes such high levels of stress among IT staff, they were queried about the most bizarre, silly or otherwise frustrating thing that management or end users had asked of them. Mind-boggling responses included:
- "I asked a user to open Windows – they took it literally"
- "Having to repair and replace damaged machines because users keep hitting them"
- "A user jacked up his car and used his company laptop as a wheel support. It did not work"
- "User complained there was a ghost in her PC when IT staff remote connected to it to resolve an issue"
- For the third year running, the most popular complaint to IT by users was: "User complained they could not print/computer was not working, but failed to notice that the printer/computer in question wasn't even switched on"
A copy of the full survey results is available upon request.
About GFI Software
GFI Software™ develops quality IT solutions for small to mid-sized businesses with generally up to 1,000 users. GFI® offers two main technology solutions: GFI MAX™, which enables managed service providers (MSPs) to deliver superior services to their customers; and GFI Cloud™, which empowers companies with their own internal IT teams to manage and maintain their networks via the cloud. Serving an expanding customer base of more than 200,000 companies, GFI's product line also includes collaboration, network security, anti-spam, patch management, faxing, mail archiving and web monitoring. GFI is a channel-focused company with thousands of partners throughout the world. The company has received numerous awards and industry accolades, and is a longtime Microsoft® Gold ISV Partner.
For more information
Davies Murphy Group
Please email JaeMi Pennington at [email protected]
Tel: +1 781 418 2401
SOURCE GFI Software
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 18th International CloudExpo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
May. 29, 2016 01:30 AM EDT Reads: 2,465
Enterprise networks are complex. Moreover, they were designed and deployed to meet a specific set of business requirements at a specific point in time. But, the adoption of cloud services, new business applications and intensifying security policies, among other factors, require IT organizations to continuously deploy configuration changes. Therefore, enterprises are looking for better ways to automate the management of their networks while still leveraging existing capabilities, optimizing perf...
May. 29, 2016 01:15 AM EDT Reads: 1,348
In his session at 18th Cloud Expo, Bruce Swann, Senior Product Marketing Manager at Adobe, will discuss how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects). Bruce Swann has more than 15 years of experience working with digital marketing disciplines like web analytics, social med...
May. 29, 2016 01:00 AM EDT Reads: 1,390
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
May. 29, 2016 12:45 AM EDT Reads: 2,049
SYS-CON Events announced today that EastBanc Technologies will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. EastBanc Technologies has been working at the frontier of technology since 1999. Today, the firm provides full-lifecycle software development delivering flexible technology solutions that seamlessly integrate with existing systems – whether on premise or cloud. EastBanc Technologies partners with p...
May. 28, 2016 11:00 PM EDT Reads: 2,370
SYS-CON Events announced today that AppNeta, the leader in performance insight for business-critical web applications, will exhibit and present at SYS-CON's @DevOpsSummit at Cloud Expo New York, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. AppNeta is the only application performance monitoring (APM) company to provide solutions for all applications – applications you develop internally, business-critical SaaS applications you use and the networks that deli...
May. 28, 2016 10:00 PM EDT Reads: 2,564
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
May. 28, 2016 07:00 PM EDT Reads: 1,255
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
May. 28, 2016 07:00 PM EDT Reads: 1,959
SYS-CON Events announced today BZ Media LLC has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and Commercial Drone markets.
May. 28, 2016 07:00 PM EDT Reads: 3,625
Cloud computing changed data analytics for good. It enabled companies to drastically decrease resources and architecture previously assigned with business intelligence departments. It also enabled laymen to run advanced business analytics. Cloud was also the architecture of choice for storing and processing big data. Data piling is a continuous process, which is going to explode with emerging Internet of Things concept. Answer to this issue developers found in new concept called fog computing. ...
May. 28, 2016 06:45 PM EDT Reads: 2,014
SYS-CON Events announced today that Alert Logic, Inc., the leading provider of Security-as-a-Service solutions for the cloud, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Alert Logic, Inc., provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection for customers at a lower cost than traditional security solutions. Ful...
May. 28, 2016 06:45 PM EDT Reads: 2,892
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device. For more information, please visit https://www.mangoapps.com/.
May. 28, 2016 04:30 PM EDT Reads: 925
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, will explore the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences betwee...
May. 28, 2016 04:00 PM EDT Reads: 1,684
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, will discuss the importance of WebRTC and how it enables companies to fo...
May. 28, 2016 03:45 PM EDT Reads: 2,544
As machines are increasingly connected to the internet, it’s becoming easier to discover the numerous ways Industrial IoT (IIoT) is helping to shape the business world. This is exactly why we have decided to take a closer look at this pervasive movement and to examine the desire to connect more things! Now if you need a refresher on IIoT and how it is changing the world, take a moment and listen to Greg Gorbach with ARC Advisory Group. Gorbach believes, "IIoT will significantly change the worl...
May. 28, 2016 03:30 PM EDT Reads: 2,032