|By PR Newswire||
|April 24, 2014 10:19 AM EDT||
DURHAM, N.C., April 24, 2014 /PRNewswire/ -- GFI Software® today announced the findings of its third annual IT Admin Stress Survey, which revealed that 79 percent of IT staff are actively considering leaving their current role due to job-related stress, despite apparent economic and staffing improvements in many businesses across the country. For the third year running, stress is contributing to job dissatisfaction among IT professionals. Despite improvements in the economy reducing budget pressures, the level of job dissatisfaction among US IT professionals has increased since 2013, when just 57 percent of those surveyed reported they were actively looking to leave their current role.
The blind, independent study was conducted by Opinion Matters among 200 US IT administrators in companies of 10 or more people. The survey gauged respondents' stress levels at work and revealed their opinions on their main stressors, as well as how their stress level compares to that of friends and family and how it affects their personal and professional lives.
Key findings from the survey include:
- 77 percent of all US IT staff surveyed consider their job stressful – an increase of 12 percent over 2013
- More than one-third (38 percent) have missed social functions due to overrunning issues at work
- 35 percent also report missing time with their families due to work demands on their personal time
- One-third of IT staff regularly lose sleep over work pressures
- One-quarter have suffered stress-related illness, while a further 17 percent complain of feeling in poor physical condition due to work demands, a small improvement over 2013 (20 percent)
- 24 percent of respondents have had a relationship severely damaged or fail due to their job
- 30 percent feel they are the most stressed person in their social or family group
Management was singled out as the biggest contributing factor to workplace stress; with more than one-third (36 percent) of the sample of IT professionals surveyed citing it as the biggest source of stress. An additional 34 percent cited a lack of budget and staff to get the job done, despite the perceived improvement in the US job market.
Long Hours, Little Pay
Once again, IT staff frequently find themselves working additional hours to get the job done, often without additional pay. On average, the IT workers surveyed would work eight and a half hours a week over and above their stated working hours, with 23 percent of the survey sample working between eight and 12 hours of unpaid overtime each week.
Bigger is Better
While the overall number of IT staff looking to change roles is already high, in organizations with between 250-500 staff it is particularly high (83 percent). Meanwhile, IT admins at the smallest companies with between 10 and 49 staff are not much more content, with almost 71 percent looking for a new role. Surprisingly, employees in the largest companies – those with more than 500 employees – are the most content, with just shy of 60 percent looking for an exit.
"IT is renowned for being one of the most stressful white-collar jobs to undertake, now more so than ever given the critical role IT plays in everything from ecommerce to facilities management," said Sergio Galindo, general manager of the Infrastructure Business Unit at GFI Software. "There is a lot that organizations can do to reduce the burden – and with it the stress levels – carried by IT staff. Providing realistic IT budgets and staffing levels helps a lot, but there are productivity changes that can also significantly de-stress the IT department, such as investing in technology to automate personnel-intensive activities like deploying software updates and managing sprawling Wi-Fi networks and the myriad of mobile devices that users are bringing to work."
- IT staff in the West and Southwest are the most stressed group, with 80 percent of those surveyed in each region saying their work was overtly stressful. Staff in the Northeast are the least stressed, with only two-thirds of respondents declaring themselves stressed at work
- San Jose and Denver are the cities with the most stressed IT staff – with 100 percent of IT professionals there stressed at work
- In the Northeast, 43 percent of staff surveyed said management was the biggest cause of stress at work, the highest of all the regions and above the national average
- IT departments in the Northeast are also the most concerned about the lack of budget for IT activities (21 percent)
- Nearly half (47 percent) of IT personnel in the West are the most stressed of all the people in their social circle
- More than a third (37 percent) of IT staff in the West have also experienced stress-related health issues such as high blood pressure
Rosier Outlook Overseas
This year's figures are in stark contrast to the UK, where the same survey revealed noticeably lower levels of stress, and lower levels of job dissatisfaction among the UK's IT professionals. Just over two thirds of UK IT staff (68 percent) are looking for a new role, broadly in line with the same number that report their current role to be stressful. However, management is a significantly bigger influence on UK IT stress levels, with 50 percent of those surveyed singling it out as the root cause of their work-related stress, far higher than the US.
IT Staff Hear the Darnedest Things
In an effort to understand what it is that causes such high levels of stress among IT staff, they were queried about the most bizarre, silly or otherwise frustrating thing that management or end users had asked of them. Mind-boggling responses included:
- "I asked a user to open Windows – they took it literally"
- "Having to repair and replace damaged machines because users keep hitting them"
- "A user jacked up his car and used his company laptop as a wheel support. It did not work"
- "User complained there was a ghost in her PC when IT staff remote connected to it to resolve an issue"
- For the third year running, the most popular complaint to IT by users was: "User complained they could not print/computer was not working, but failed to notice that the printer/computer in question wasn't even switched on"
A copy of the full survey results is available upon request.
About GFI Software
GFI Software™ develops quality IT solutions for small to mid-sized businesses with generally up to 1,000 users. GFI® offers two main technology solutions: GFI MAX™, which enables managed service providers (MSPs) to deliver superior services to their customers; and GFI Cloud™, which empowers companies with their own internal IT teams to manage and maintain their networks via the cloud. Serving an expanding customer base of more than 200,000 companies, GFI's product line also includes collaboration, network security, anti-spam, patch management, faxing, mail archiving and web monitoring. GFI is a channel-focused company with thousands of partners throughout the world. The company has received numerous awards and industry accolades, and is a longtime Microsoft® Gold ISV Partner.
For more information
Davies Murphy Group
Please email JaeMi Pennington at [email protected]
Tel: +1 781 418 2401
SOURCE GFI Software
In his session at Cloud Expo, Robert Cohen, an economist and senior fellow at the Economic Strategy Institute, will provide economic scenarios that describe how the rapid adoption of software-defined everything including cloud services, SDDC and open networking will change GDP, industry growth, productivity and jobs. This session will also include a drill down for several industries such as finance, social media, cloud service providers and pharmaceuticals.
Jul. 30, 2016 07:15 AM EDT Reads: 430
DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Am...
Jul. 30, 2016 05:45 AM EDT Reads: 2,385
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Jul. 30, 2016 05:15 AM EDT Reads: 2,709
"We host and fully manage cloud data services, whether we store, the data, move the data, or run analytics on the data," stated Kamal Shannak, Senior Development Manager, Cloud Data Services, IBM, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 30, 2016 05:15 AM EDT Reads: 1,466
With the proliferation of both SQL and NoSQL databases, organizations can now target specific fit-for-purpose database tools for their different application needs regarding scalability, ease of use, ACID support, etc. Platform as a Service offerings make this even easier now, enabling developers to roll out their own database infrastructure in minutes with minimal management overhead. However, this same amount of flexibility also comes with the challenges of picking the right tool, on the right ...
Jul. 30, 2016 04:45 AM EDT Reads: 1,467
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...
Jul. 30, 2016 04:00 AM EDT Reads: 2,126
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
Jul. 30, 2016 03:00 AM EDT Reads: 1,648
SYS-CON Events announced today that MangoApps will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device.
Jul. 30, 2016 02:45 AM EDT Reads: 1,491
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, explained how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
Jul. 30, 2016 02:15 AM EDT Reads: 1,189
“delaPlex Software provides software outsourcing services. We have a hybrid model where we have onshore developers and project managers that we can place anywhere in the U.S. or in Europe,” explained Manish Sachdeva, CEO at delaPlex Software, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 30, 2016 02:00 AM EDT Reads: 1,690
Predictive analytics tools monitor, report, and troubleshoot in order to make proactive decisions about the health, performance, and utilization of storage. Most enterprises combine cloud and on-premise storage, resulting in blended environments of physical, virtual, cloud, and other platforms, which justifies more sophisticated storage analytics. In his session at 18th Cloud Expo, Peter McCallum, Vice President of Datacenter Solutions at FalconStor, discussed using predictive analytics to mon...
Jul. 30, 2016 12:30 AM EDT Reads: 2,134
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor – all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
Jul. 30, 2016 12:30 AM EDT Reads: 2,351
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...
Jul. 29, 2016 10:15 PM EDT Reads: 2,081
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
Jul. 29, 2016 10:00 PM EDT Reads: 1,295
"When you think about the data center today, there's constant evolution, The evolution of the data center and the needs of the consumer of technology change, and they change constantly," stated Matt Kalmenson, VP of Sales, Service and Cloud Providers at Veeam Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 29, 2016 09:45 PM EDT Reads: 1,509