Welcome!

News Feed Item

Accolade Enhances Consumer Healthcare Engagement Service with Acquisition of konciergeMD

Accolade has acquired konciergeMD, a software company based in Newtown Square, Pa., to enhance its leading consumer healthcare engagement service. The service is designed to help people get the right, high-quality care while improving their healthcare experience and lowering costs for large employers, payers and Accountable Care Organizations.

konciergeMD offers an innovative and robust technology platform that will enable Accolade to provide more flexible, multi-channel options for consumers to collaborate with their personal Accolade Health Assistant® and providers. With the konciergeMD acquisition, Accolade also gains critical software design and development talent to accelerate innovation and improve productivity.

“Today, every stakeholder who’s at risk for managing healthcare costs is looking for ways to improve the consumer experience,” said Accolade CEO Tom Spann. “Our whole business is built around effectively engaging individuals and family members so that they get the right care the first time, and konciergeMD is perfectly aligned with that mission. They bring a talented team of software engineers who not only have proven their ability to rapidly deliver products with a great user experience, but who also care as much as we do about improving healthcare in this country.”

Accolade will incorporate konciergeMD’s technology into its proprietary engagement model, enhancing decision support capabilities for hundreds of Accolade Health Assistants across the country and driving better collaboration with providers as part of the total care team. Health Assistants are highly trained professionals who handle any benefits, administrative or clinical support questions that consumers may have, serving as a trusted ally and critical decision support resource.

“We founded konciergeMD with an audacious goal: To improve patient health by harnessing the power of modern web and mobile technologies to engage, support and educate patients and their care teams,” said Vijay Khanna, konciergeMD founder and CEO. “We’re thrilled to continue that mission as part of Accolade, especially as the market transforms toward more value-based, consumer-centered care. Accolade has proven its ability to drive both savings and consumer delight by building trust-based relationships and influencing decisions at the time of need. The combination of our two companies is a game-changer and will enable a new generation of personalized consumer engagement that’s human-powered and supported by the best analytics and technologies.”

About Accolade

Accolade is an innovative consumer engagement company, dedicated to helping people get the right care while improving their healthcare experience and lowering costs for large employers, payers and Accountable Care Organizations. Our Accolade Health Assistants® take the time to get to know individuals, understanding the context of their healthcare decisions, building trust and influencing decisions as they navigate the complex healthcare system. By integrating leading technology, analytics and clinical decision support, we’re able to create personalized engagement and care plans for every client. The result is far better engagement levels, satisfaction, savings and health outcomes than any other solution on the market.

About konciergeMD

konciergeMD is a first-of-its-kind, cloud-based consumer engagement company, singularly focused on helping patients and their families work more closely with their care team to improve outcomes. konciergeMD’s Online Care Center works in conjunction with Primary Care to move the needle towards improved care plan adherence and “closing the loop” by leveraging intuitive and immersive web and mobile technologies that delight patients and their caregivers.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
IoT solutions exploit operational data generated by Internet-connected smart “things” for the purpose of gaining operational insight and producing “better outcomes” (for example, create new business models, eliminate unscheduled maintenance, etc.). The explosive proliferation of IoT solutions will result in an exponential growth in the volume of IoT data, precipitating significant Information Governance issues: who owns the IoT data, what are the rights/duties of IoT solutions adopters towards t...
Get deep visibility into the performance of your databases and expert advice for performance optimization and tuning. You can't get application performance without database performance. Give everyone on the team a comprehensive view of how every aspect of the system affects performance across SQL database operations, host server and OS, virtualization resources and storage I/O. Quickly find bottlenecks and troubleshoot complex problems.
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Between 2005 and 2020, data volumes will grow by a factor of 300 – enough data to stack CDs from the earth to the moon 162 times. This has come to be known as the ‘big data’ phenomenon. Unfortunately, traditional approaches to handling, storing and analyzing data aren’t adequate at this scale: they’re too costly, slow and physically cumbersome to keep up. Fortunately, in response a new breed of technology has emerged that is cheaper, faster and more scalable. Yet, in meeting these new needs they...
Complete Internet of Things (IoT) embedded device security is not just about the device but involves the entire product’s identity, data and control integrity, and services traversing the cloud. A device can no longer be looked at as an island; it is a part of a system. In fact, given the cross-domain interactions enabled by IoT it could be a part of many systems. Also, depending on where the device is deployed, for example, in the office building versus a factory floor or oil field, security ha...
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busin...
An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, discussed recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model for s...
"We are the public cloud providers. We are currently providing 50% of the resources they need for doing e-commerce business in China and we are hosting about 60% of mobile gaming in China," explained Yi Zheng, CPO and VP of Engineering at CDS Global Cloud, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
"We are a custom software development, engineering firm. We specialize in cloud applications from helping customers that have on-premise applications migrating to the cloud, to helping customers design brand new apps in the cloud. And we specialize in mobile apps," explained Peter Di Stefano, Vice President of Marketing at Impiger Technologies, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
In IT, we sometimes coin terms for things before we know exactly what they are and how they’ll be used. The resulting terms may capture a common set of aspirations and goals – as “cloud” did broadly for on-demand, self-service, and flexible computing. But such a term can also lump together diverse and even competing practices, technologies, and priorities to the point where important distinctions are glossed over and lost.
Video experiences should be unique and exciting! But that doesn’t mean you need to patch all the pieces yourself. Users demand rich and engaging experiences and new ways to connect with you. But creating robust video applications at scale can be complicated, time-consuming and expensive. In his session at @ThingsExpo, Zohar Babin, Vice President of Platform, Ecosystem and Community at Kaltura, discussed how VPaaS enables you to move fast, creating scalable video experiences that reach your aud...