Click here to close now.


News Feed Item

SugarCRM Marks 18 Consecutive Quarters of Growth and Announces New Executive Appointment

SUGARCON 2014 – SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market, today announced its Q1 2014 results. In March, SugarCRM closed another strong quarter, marking 18 consecutive quarters of growth. The noteworthy milestones of 785 new customers, 38 percent billings growth, the new appointment of William (Bill) Hunt as Chief Product Officer (CPO) to the company’s leadership team and traction with top ISVs and market leaders round out SugarCRM’s exceptional quarter—further strengthening its position as a formidable leader in the CRM industry.

“2014 is already shaping up to be a banner year for SugarCRM, as evidenced by another stellar quarter marked by strong growth and tremendous customer, ISV and partner momentum," said Larry Augustin, SugarCRM CEO. "Our early 2014 momentum is the perfect segue as we embark upon our 10-year anniversary this summer, and represents a significant validation that our innovation and unique CRM approach for empowering the individual resonates deeply in an industry that is ripe for change and business transformation.”

Unique Approach to CRM For the Individual Attracts New Customers, Strong Leadership

With a focus on empowering the individual at every level of an organization to better engage customers, SugarCRM is re-defining CRM and attracting similar forward-thinking companies to its customer roster. In Q1 2014, the company added 785 additional customers, bringing the worldwide total to more than 7,200 companies—with more than 1.5 million people around the world relying on Sugar to help manage their customer relationships.

SugarCRM announced a record number of new customers last quarter, including Reebok, the global fitness brand, who recently went live with Sugar. Additional new customers include Fordham University, the Jesuit University of New York, and The Almond Board of California, a non-profit organization that promotes almonds through its research-based approach to all aspects of marketing, farming and production on behalf of the more than 6,000 almond growers and processors in California.

New Executive Appointment: Bill Hunt Heads Up Product Teams

SugarCRM recently appointed Hunt as the new CPO based at the company’s corporate headquarters in Cupertino, California. Hunt will oversee SugarCRM's product management, development, QA, operations and the professional services organizations. He brings decades of impressive technical and executive background, having founded and served as the senior technical executive at six successful software companies—each a leader in their respective space. Five of those businesses were acquired by companies including Oracle, Avaya and Alcatel for a total of $500 million. Hunt’s most recent companies have focused on using big data to increase the performance of sales teams and delivering CRM and marketing automation to SMBs.

Earlier in his career, Hunt developed flagship product lines at Novell and has 12 patents to his credit. As an avid corporate and community leader in Silicon Valley, Hunt is an advisor and board member of several thriving companies and is a mentor in Peter Thiel's 20 Under 20 program.

Q1 Yields Impressive Traction With Market Leaders, Latest Version of Sugar

SugarCRM announced key collaborations this past quarter with a number of market leaders, demonstrating an ongoing commitment to building out the extended functionalities around Sugar. Last month, SugarCRM and D&B (NYSE: DNB) announced an integrated solution that combines Sugar's intuitive user experience with D&B's extensive data services. The result for Sugar users is access to more complete, current information—translating to faster closed deals, improved campaign effectiveness and metrics, and increased customer loyalty.

Recently, SugarCRM also teamed with marketing software leader Marketo (NASDAQ: MKTO) to offer a best-in-class CRM and marketing automation solution. The collaboration enables customers to seamlessly align their marketing efforts with top line sales activities—significantly accelerating the lead-to-cash process.

Additionally last quarter, SugarCRM released Sugar Analytics Powered by Cognos Business Intelligence. This proven, advanced analytics platform delivers valuable metrics to every Sugar user, providing insight into sales comparison trending and individual performance metrics for customer-facing activities.

SugarCRM again teamed with long-time business partner IBM on a rollout of the company’s new Power Systems built on the innovative design of POWER8. The SugarCRM and IBM Power Systems solution running Linux provides an exceptional platform for customers as they deploy new solutions and upgrade existing offerings. In fact, recent performance testing resulted in an increase of up to 2x over comparable platforms, delivering a superior price/performance advantage for customers.

Sugar continues to re-define the CRM market with the company’s latest version of Sugar, and its market-leading usability, SugarUX™, has prompted SugarCRM’s ecosystem of partners to release new products that integrate deeply with the new Sugar capabilities. These social, accounting, workflow, document management and marketing automation products are all geared toward empowering and supporting the individual more than ever.

About SugarCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable customer relationship management (CRM) solution on the market. By placing the individual at the center of its solution, SugarCRM is putting the “i” in CRM and empowering people at all levels of an organization to better understand and engage with customers. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA, and Walden International. More than 1.5M individuals in over 120 countries rely on SugarCRM. To learn more visit SugarCRM or follow @SugarCRM.

Cautionary Note Regarding Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 relating to, among other things, SugarCRM performance, expectations, plans, prospects, and opportunities, including, but not limited to, our expectations regarding our products, market demand, and market share growth. These forward-looking statements are based upon the current expectations and beliefs of SugarCRM’s management as of the date of this press release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements, including, but not limited to: the level of demand for SugarCRM’s products, SugarCRM’s ability to develop, deliver and support its products and expand its markets, SugarCRM’s ability to manage the partner ecosystem and SugarCRM’s ability to attract, motivate and retain key employees. All forward-looking statements made in this press release are based on information available to us as of the date thereof, and SugarCRM disclaims any obligation to update these forward-looking statements.

NOTE: SugarCRM, SugarUX and the SugarCRM logo are service marks of SugarCRM Inc. Third-party trademarks mentioned are the property of their respective owners.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
In his General Session at DevOps Summit, Asaf Yigal, Co-Founder & VP of Product at, explored the value of Kibana 4 for log analysis and provided a hands-on tutorial on how to set up Kibana 4 and get the most out of Apache log files. He examined three use cases: IT operations, business intelligence, and security and compliance. Asaf Yigal is co-founder and VP of Product at log analytics software company In the past, he was co-founder of social-trading platform Currensee, which...
Container technology is shaping the future of DevOps and it’s also changing the way organizations think about application development. With the rise of mobile applications in the enterprise, businesses are abandoning year-long development cycles and embracing technologies that enable rapid development and continuous deployment of apps. In his session at DevOps Summit, Kurt Collins, Developer Evangelist at, examined how Docker has evolved into a highly effective tool for application del...
Discussions of cloud computing have evolved in recent years from a focus on specific types of cloud, to a world of hybrid cloud, and to a world dominated by the APIs that make today's multi-cloud environments and hybrid clouds possible. In this Power Panel at 17th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the importance of customers being able to use the specific technologies they need, through environments and ecosystems that expose their APIs to make true ...
In recent years, at least 40% of companies using cloud applications have experienced data loss. One of the best prevention against cloud data loss is backing up your cloud data. In his General Session at 17th Cloud Expo, Sam McIntyre, Partner Enablement Specialist at eFolder, presented how organizations can use eFolder Cloudfinder to automate backups of cloud application data. He also demonstrated how easy it is to search and restore cloud application data using Cloudfinder.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
Internet of @ThingsExpo, taking place June 7-9, 2016 at Javits Center, New York City and Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 18th International @CloudExpo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo New York Call for Papers is now open.
The cloud. Like a comic book superhero, there seems to be no problem it can’t fix or cost it can’t slash. Yet making the transition is not always easy and production environments are still largely on premise. Taking some practical and sensible steps to reduce risk can also help provide a basis for a successful cloud transition. A plethora of surveys from the likes of IDG and Gartner show that more than 70 percent of enterprises have deployed at least one or more cloud application or workload. Y...
Cloud computing delivers on-demand resources that provide businesses with flexibility and cost-savings. The challenge in moving workloads to the cloud has been the cost and complexity of ensuring the initial and ongoing security and regulatory (PCI, HIPAA, FFIEC) compliance across private and public clouds. Manual security compliance is slow, prone to human error, and represents over 50% of the cost of managing cloud applications. Determining how to automate cloud security compliance is critical...
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Day 2 Keynote at 17th Cloud Expo, San...
As organizations shift towards IT-as-a-service models, the need for managing & protecting data residing across physical, virtual, and now cloud environments grows with it. CommVault can ensure protection & E-Discovery of your data - whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise.
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi’s VP Business Development and Engineering, explored the IoT cloud-based platform technologies driving t...
There are over 120 breakout sessions in all, with Keynotes, General Sessions, and Power Panels adding to three days of incredibly rich presentations and content. Join @ThingsExpo conference chair Roger Strukhoff (@IoT2040), June 7-9, 2016 in New York City, for three days of intense 'Internet of Things' discussion and focus, including Big Data's indespensable role in IoT, Smart Grids and Industrial Internet of Things, Wearables and Consumer IoT, as well as (new) IoT's use in Vertical Markets.
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data...
We all know that data growth is exploding and storage budgets are shrinking. Instead of showing you charts on about how much data there is, in his General Session at 17th Cloud Expo, Scott Cleland, Senior Director of Product Marketing at HGST, showed how to capture all of your data in one place. After you have your data under control, you can then analyze it in one place, saving time and resources.