Welcome!

News Feed Item

SugarCRM Marks 18 Consecutive Quarters of Growth and Announces New Executive Appointment

SUGARCON 2014 – SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market, today announced its Q1 2014 results. In March, SugarCRM closed another strong quarter, marking 18 consecutive quarters of growth. The noteworthy milestones of 785 new customers, 38 percent billings growth, the new appointment of William (Bill) Hunt as Chief Product Officer (CPO) to the company’s leadership team and traction with top ISVs and market leaders round out SugarCRM’s exceptional quarter—further strengthening its position as a formidable leader in the CRM industry.

“2014 is already shaping up to be a banner year for SugarCRM, as evidenced by another stellar quarter marked by strong growth and tremendous customer, ISV and partner momentum," said Larry Augustin, SugarCRM CEO. "Our early 2014 momentum is the perfect segue as we embark upon our 10-year anniversary this summer, and represents a significant validation that our innovation and unique CRM approach for empowering the individual resonates deeply in an industry that is ripe for change and business transformation.”

Unique Approach to CRM For the Individual Attracts New Customers, Strong Leadership

With a focus on empowering the individual at every level of an organization to better engage customers, SugarCRM is re-defining CRM and attracting similar forward-thinking companies to its customer roster. In Q1 2014, the company added 785 additional customers, bringing the worldwide total to more than 7,200 companies—with more than 1.5 million people around the world relying on Sugar to help manage their customer relationships.

SugarCRM announced a record number of new customers last quarter, including Reebok, the global fitness brand, who recently went live with Sugar. Additional new customers include Fordham University, the Jesuit University of New York, and The Almond Board of California, a non-profit organization that promotes almonds through its research-based approach to all aspects of marketing, farming and production on behalf of the more than 6,000 almond growers and processors in California.

New Executive Appointment: Bill Hunt Heads Up Product Teams

SugarCRM recently appointed Hunt as the new CPO based at the company’s corporate headquarters in Cupertino, California. Hunt will oversee SugarCRM's product management, development, QA, operations and the professional services organizations. He brings decades of impressive technical and executive background, having founded and served as the senior technical executive at six successful software companies—each a leader in their respective space. Five of those businesses were acquired by companies including Oracle, Avaya and Alcatel for a total of $500 million. Hunt’s most recent companies have focused on using big data to increase the performance of sales teams and delivering CRM and marketing automation to SMBs.

Earlier in his career, Hunt developed flagship product lines at Novell and has 12 patents to his credit. As an avid corporate and community leader in Silicon Valley, Hunt is an advisor and board member of several thriving companies and is a mentor in Peter Thiel's 20 Under 20 program.

Q1 Yields Impressive Traction With Market Leaders, Latest Version of Sugar

SugarCRM announced key collaborations this past quarter with a number of market leaders, demonstrating an ongoing commitment to building out the extended functionalities around Sugar. Last month, SugarCRM and D&B (NYSE: DNB) announced an integrated solution that combines Sugar's intuitive user experience with D&B's extensive data services. The result for Sugar users is access to more complete, current information—translating to faster closed deals, improved campaign effectiveness and metrics, and increased customer loyalty.

Recently, SugarCRM also teamed with marketing software leader Marketo (NASDAQ: MKTO) to offer a best-in-class CRM and marketing automation solution. The collaboration enables customers to seamlessly align their marketing efforts with top line sales activities—significantly accelerating the lead-to-cash process.

Additionally last quarter, SugarCRM released Sugar Analytics Powered by Cognos Business Intelligence. This proven, advanced analytics platform delivers valuable metrics to every Sugar user, providing insight into sales comparison trending and individual performance metrics for customer-facing activities.

SugarCRM again teamed with long-time business partner IBM on a rollout of the company’s new Power Systems built on the innovative design of POWER8. The SugarCRM and IBM Power Systems solution running Linux provides an exceptional platform for customers as they deploy new solutions and upgrade existing offerings. In fact, recent performance testing resulted in an increase of up to 2x over comparable platforms, delivering a superior price/performance advantage for customers.

Sugar continues to re-define the CRM market with the company’s latest version of Sugar, and its market-leading usability, SugarUX™, has prompted SugarCRM’s ecosystem of partners to release new products that integrate deeply with the new Sugar capabilities. These social, accounting, workflow, document management and marketing automation products are all geared toward empowering and supporting the individual more than ever.

About SugarCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable customer relationship management (CRM) solution on the market. By placing the individual at the center of its solution, SugarCRM is putting the “i” in CRM and empowering people at all levels of an organization to better understand and engage with customers. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA, and Walden International. More than 1.5M individuals in over 120 countries rely on SugarCRM. To learn more visit SugarCRM or follow @SugarCRM.

Cautionary Note Regarding Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 relating to, among other things, SugarCRM performance, expectations, plans, prospects, and opportunities, including, but not limited to, our expectations regarding our products, market demand, and market share growth. These forward-looking statements are based upon the current expectations and beliefs of SugarCRM’s management as of the date of this press release, and are subject to certain risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements, including, but not limited to: the level of demand for SugarCRM’s products, SugarCRM’s ability to develop, deliver and support its products and expand its markets, SugarCRM’s ability to manage the partner ecosystem and SugarCRM’s ability to attract, motivate and retain key employees. All forward-looking statements made in this press release are based on information available to us as of the date thereof, and SugarCRM disclaims any obligation to update these forward-looking statements.

NOTE: SugarCRM, SugarUX and the SugarCRM logo are service marks of SugarCRM Inc. Third-party trademarks mentioned are the property of their respective owners.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
The goal of Continuous Testing is to shift testing left to find defects earlier and release software faster. This can be achieved by integrating a set of open source functional and performance testing tools in the early stages of your software delivery lifecycle. There is one process that binds all application delivery stages together into one well-orchestrated machine: Continuous Testing. Continuous Testing is the conveyer belt between the Software Factory and production stages. Artifacts are m...
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
Cloud resources, although available in abundance, are inherently volatile. For transactional computing, like ERP and most enterprise software, this is a challenge as transactional integrity and data fidelity is paramount – making it a challenge to create cloud native applications while relying on RDBMS. In his session at 21st Cloud Expo, Claus Jepsen, Chief Architect and Head of Innovation Labs at Unit4, will explore that in order to create distributed and scalable solutions ensuring high availa...
For financial firms, the cloud is going to increasingly become a crucial part of dealing with customers over the next five years and beyond, particularly with the growing use and acceptance of virtual currencies. There are new data storage paradigms on the horizon that will deliver secure solutions for storing and moving sensitive financial data around the world without touching terrestrial networks. In his session at 20th Cloud Expo, Cliff Beek, President of Cloud Constellation Corporation, d...
Internet-of-Things discussions can end up either going down the consumer gadget rabbit hole or focused on the sort of data logging that industrial manufacturers have been doing forever. However, in fact, companies today are already using IoT data both to optimize their operational technology and to improve the experience of customer interactions in novel ways. In his session at @ThingsExpo, Gordon Haff, Red Hat Technology Evangelist, shared examples from a wide range of industries – including en...
In IT, we sometimes coin terms for things before we know exactly what they are and how they’ll be used. The resulting terms may capture a common set of aspirations and goals – as “cloud” did broadly for on-demand, self-service, and flexible computing. But such a term can also lump together diverse and even competing practices, technologies, and priorities to the point where important distinctions are glossed over and lost.
In his session at @DevOpsSummit at 20th Cloud Expo, Kelly Looney, director of DevOps consulting for Skytap, showed how an incremental approach to introducing containers into complex, distributed applications results in modernization with less risk and more reward. He also shared the story of how Skytap used Docker to get out of the business of managing infrastructure, and into the business of delivering innovation and business value. Attendees learned how up-front planning allows for a clean sep...
Most companies are adopting or evaluating container technology - Docker in particular - to speed up application deployment, drive down cost, ease management and make application delivery more flexible overall. As with most new architectures, this dream takes a lot of work to become a reality. Even when you do get your application componentized enough and packaged properly, there are still challenges for DevOps teams to making the shift to continuous delivery and achieving that reduction in cost ...
Detecting internal user threats in the Big Data eco-system is challenging and cumbersome. Many organizations monitor internal usage of the Big Data eco-system using a set of alerts. This is not a scalable process given the increase in the number of alerts with the accelerating growth in data volume and user base. Organizations are increasingly leveraging machine learning to monitor only those data elements that are sensitive and critical, autonomously establish monitoring policies, and to detect...
Enterprise architects are increasingly adopting multi-cloud strategies as they seek to utilize existing data center assets, leverage the advantages of cloud computing and avoid cloud vendor lock-in. This requires a globally aware traffic management strategy that can monitor infrastructure health across data centers and end-user experience globally, while responding to control changes and system specification at the speed of today’s DevOps teams. In his session at 20th Cloud Expo, Josh Gray, Chie...
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. Jack Norris reviews best practices to show how companies develop, deploy, and dynamically update these applications and how this data-first...
Intelligent Automation is now one of the key business imperatives for CIOs and CISOs impacting all areas of business today. In his session at 21st Cloud Expo, Brian Boeggeman, VP Alliances & Partnerships at Ayehu, will talk about how business value is created and delivered through intelligent automation to today’s enterprises. The open ecosystem platform approach toward Intelligent Automation that Ayehu delivers to the market is core to enabling the creation of the self-driving enterprise.
"At the keynote this morning we spoke about the value proposition of Nutanix, of having a DevOps culture and a mindset, and the business outcomes of achieving agility and scale, which everybody here is trying to accomplish," noted Mark Lavi, DevOps Solution Architect at Nutanix, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We're here to tell the world about our cloud-scale infrastructure that we have at Juniper combined with the world-class security that we put into the cloud," explained Lisa Guess, VP of Systems Engineering at Juniper Networks, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Historically, some banking activities such as trading have been relying heavily on analytics and cutting edge algorithmic tools. The coming of age of powerful data analytics solutions combined with the development of intelligent algorithms have created new opportunities for financial institutions. In his session at 20th Cloud Expo, Sebastien Meunier, Head of Digital for North America at Chappuis Halder & Co., discussed how these tools can be leveraged to develop a lasting competitive advantage ...