|By Business Wire||
|April 29, 2014 05:36 PM EDT||
As part of its ongoing efforts to provide the most innovative solutions to its clients, Milestone Technologies, Inc. (MILESTONE) will become a preferred Sumo Logic Integration Partner. This partnership enables MILESTONE to provide a new integrated Information Technology Service Management (ITSM) platform powered by Sumo Logic and ServiceNow. The new integration will support MILESTONE’s efforts to help its clients make a simple and successful transition from their current disjointed event detection and remediation services to an integrated, proactive cloud-based ITSM solution.
With the new cloud-to-cloud integration, MILESTONE will be able to take advantage of the unique Sumo Logic anomaly detection capabilities that automatically integrate with ServiceNow for event resolution. MILESTONE Managed Services and Professional Services teams will be able to quickly detect and efficiently remediate anomalies and known events, while capturing knowledge for future events. The integration between Sumo Logic and ServiceNow can significantly decrease Mean Time to Identify (MTTI) and Mean Time to Resolution (MTTR) for MILESTONE’s clients.
“The integration between Sumo Logic and ServiceNow will give MILESTONE new opportunities to enhance the broad portfolio of services the company is already offering to its customers,” said Bruno Kurtic, Sumo Logic Founding Vice President of Product and Strategy. “We are very excited to partner with a company with the reputation and reach of MILESTONE.”
A leader in IT managed services, MILESTONE provides superior customer service and innovation to the largest companies in Silicon Valley and beyond. It’s MILESTONE’s business to provide IT solutions that allow businesses to focus on their core competencies.
About Milestone Technologies
Milestone Technologies, headquartered in Fremont, Calif, was founded by Prem Chand in 1997. The company provides customized IT solutions to some of the world’s most well-known companies, including eBay, Facebook, Google and many others. MILESTONE is a global company with 1,350 employees serving clients in the U.S., Europe, Asia, and Canada.
Most people haven’t heard the word, “gamification,” even though they probably, and perhaps unwittingly, participate in it every day. Gamification is “the process of adding games or game-like elements to something (as a task) so as to encourage participation.” Further, gamification is about bringing game mechanics – rules, constructs, processes, and methods – into the real world in an effort to engage people. In his session at @ThingsExpo, Robert Endo, owner and engagement manager of Intrepid D...
Oct. 22, 2016 09:30 PM EDT Reads: 9,651
Oct. 22, 2016 09:00 PM EDT Reads: 2,244
Oct. 22, 2016 09:00 PM EDT Reads: 1,250
Oct. 22, 2016 09:00 PM EDT Reads: 3,889
Oct. 22, 2016 08:45 PM EDT Reads: 2,470
Oct. 22, 2016 08:45 PM EDT Reads: 848
Oct. 22, 2016 08:45 PM EDT Reads: 2,004
Oct. 22, 2016 08:15 PM EDT Reads: 678
Oct. 22, 2016 08:15 PM EDT Reads: 3,779
Oct. 22, 2016 07:45 PM EDT Reads: 1,820
Oct. 22, 2016 07:00 PM EDT Reads: 770
Oct. 22, 2016 06:45 PM EDT Reads: 626
Oct. 22, 2016 06:00 PM EDT Reads: 8,964
In past @ThingsExpo presentations, Joseph di Paolantonio has explored how various Internet of Things (IoT) and data management and analytics (DMA) solution spaces will come together as sensor analytics ecosystems. This year, in his session at @ThingsExpo, Joseph di Paolantonio from DataArchon, will be adding the numerous Transportation areas, from autonomous vehicles to “Uber for containers.” While IoT data in any one area of Transportation will have a huge impact in that area, combining sensor...
Oct. 22, 2016 05:30 PM EDT Reads: 492