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Sheraton Dubai Mall of the Emirates Hotel Provides Guests Five-Star Wi-Fi Connectivity Using Aruba Networks
|By Business Wire
|April 30, 2014 03:04 AM EDT
Aruba Networks, Inc. (NASDAQ: ARUN) today announced that the Sheraton
Dubai, Mall of the Emirates Hotel, one of the newer additions to the
Sheraton portfolio which belongs to Starwood Hotels and Resorts, has
successfully upgraded the Wi-Fi network in its Mall of the Emirates
(MoE) property using Aruba’s high performance Wi-Fi access points (APs)
and mobility controllers to provide uninterrupted wireless connectivity
to its guests.
The Sheraton Dubai, Mall of the Emirates Hotel has upgraded its wireless LAN network using Aruba Networks high performance Wi-Fi access points and mobility controllers to provide Internet, social media and streaming video access. With Aruba Networks, the Sheraton Dubai Mall of the Emirates Hotel is able to offer a variety of connection speeds and the upgrade has helped maintain the high standards set by the Sheraton Dubai Mall of the Emirates property, which regularly sees spikes in the number of devices connecting to the wireless network. (Photo: Business Wire)
Through the hotel’s wireless network, guests can connect and browse the
Internet, access social media and email applications and stream video.
With Aruba Networks, the Sheraton Dubai Mall of the Emirates Hotel is
able to offer a variety of connection speeds ranging from complimentary
basic access to chargeable premium levels. The upgrade has helped
maintain the high standards set by the Sheraton Dubai Mall of the
Emirates property, which regularly sees spikes in the number of devices
connecting to the wireless network.
Vises Kith, Director of IT, Sheraton Dubai, Mall of the Emirates Hotel,
said, “Aruba is a leading provider of next-generation network access
solutions for mobile enterprises. Our guests utilize their mobile
devices from the minute they enter the hotel to connect to social media
platforms, access email and stream video. We feel that Aruba's range of
products delivers the quality and consistency necessary to transfer the
associated large volumes of data at the high speeds required.
Furthermore, the mobility controller has completely eliminated the
challenges of configuring, managing and troubleshooting the wireless
network which has dramatically improved our guests' experience while
reducing the efforts of the IT team.”
After consulting with a third party systems integrator, MDS PACC, and
assessing a range of competitive solutions, Kith and his team decided to
update their existing wireless solution with Aruba’s latest offerings.
Aruba is already an approved vendor for the Starwood Group, which, in
addition to the Sheraton Brand, owns eight other internationally
renowned hotel brands.
“The Sheraton Group is known for its hospitality and service. The
philosophy of the Sheraton Brand is all about connecting people to work,
family and friends at home. Therefore it is crucial for the hotel to
provide seamless services required by the modern social traveler. When
we met them, they were looking to upgrade their solution to enhance the
guest experience throughout the property. By working closely together to
understand their requirements, we were able to deliver a wireless
network capable of providing excellent performance with a low capital
investment,” said Zeeshan Hadi, Territory Manager, United Arab Emirates,
A total of 350 Aruba APs were deployed across the business center, 481
guest rooms, and the public areas of the hotel covering 24 floors, 10
meeting rooms, the restaurants and two lobby areas. Aruba is also
providing wireless coverage in all back office areas. The 350 APs are
all remotely configured and managed by an Aruba 7200 series mobility
“The Aruba APs we selected are so powerful that on many occasions, we
could use a single device to provide Internet access across multiple
rooms. This helped curtail costs while maximizing the utilization of
each device,” said Kith.
The wireless system installation took two months and was seamlessly
executed by MDS PACC so as to not cause any inconvenience to the guests.
On completion of the installation, the hotel’s IT department carried out
a series of tests which revealed that the level of service and wireless
performance met the stringent international standards laid down by the
Sheraton Group Brand Standards.
“It is not easy to find a wireless network that meets our requirements.
With Aruba, we found a reliable partner to meet the expectations of our
guests and make sure that our brand standards are delivered. The
simplicity of the system, combined with the reliable service provided by
the team behind the deployment, has left us completely satisfied with
our decision. Since the upgrade, we have received no negative feedback
which is extremely encouraging to our team,” concluded Kith.
About Aruba Networks, Inc.
Aruba Networks is a leading provider of next-generation network access
solutions for the mobile enterprise. The company designs and delivers
Mobility-Defined Networks that empower IT departments and #GenMobile, a
new generation of tech-savvy users who rely on their mobile devices for
every aspect of work and personal communication. To create a mobility
experience that #GenMobile and IT can rely upon, Aruba Mobility-Defined
Networks™ automate infrastructure-wide performance optimization and
trigger security actions that used to require manual IT intervention.
The results are dramatically improved productivity and lower operational
Listed on the NASDAQ and Russell 2000® Index, Aruba is based in
Sunnyvale, California, and has operations throughout the Americas,
Europe, Middle East, Africa and Asia Pacific regions. To learn more,
visit Aruba at http://www.arubanetworks.com.
For real-time news updates follow Aruba on Twitter
and for the latest technical discussions on mobility and Aruba products
visit Airheads Social at http://community.arubanetworks.com.
© 2014 Aruba Networks, Inc. Aruba Networks’ trademarks include Aruba
Networks®, Aruba The Mobile Edge Company® (stylized), Aruba
Mobility-Defined Networks™, Aruba Mobility Management System®, People
Move Networks Must Follow®, Mobile Edge Architecture®, RFProtect®, Green
Island®, ETips®, ClientMatch™, Virtual Intranet Access™, ClearPass
Access Management Systems™, Aruba Instant™, ArubaOS™, xSec™,
ServiceEdge™, Aruba ClearPass Access Management System™, Airmesh™,
AirWave™, Aruba Central™, and [email protected] All rights reserved. All
other trademarks are the property of their respective owners.
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20140430005061/en/
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