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Angel Telecom and VOIPFUTURE Launch Excellence Initiative to Improve Quality on the U.S. Prepaid Market

VOIPFUTURE announces that Angel Telecom AG has signed a contract to use the VOIPFUTURE monitoring solution as part of a companywide quality initiative.

From an industry perspective, no-contract will dominate the mobile market by 2015. Having had 37% category share in 2013, prepaid is estimated to take the 50 % hurdle within the next two years.

Angel Telecom is investing into a long-term strategy always striving to improve customer value and reduce churn. Angel Americas LLC with its well-established brands STi Prepaid, CVT and Epana is a leading US prepaid international long distance carrier. After takeover by Angel Telecom in 2013, Angel Americas developed a new approach to the prepaid market. Peter Waneck, CEO of Angel Telecom: “We believe the potential of the prepaid calling card business will evolve as new technologies will make prepaid calls more attractive for current and new customer segments. Angel plans to be at the forefront of this development.”

Roland Bopp (CEO), Angel Americas: “Any excellence initiative in our field can only be built on first class customer experience. VOIPFUTURE helps us on our way to bring this excellence to the prepaid market. They provide the tools and services we need to supervise and improve the quality of experience.”

VOIPFUTURE’s innovative monitoring technology enables a new level of voice quality and service level commitments to end customers.

VOIPFUTURE has deployments with fixed network, mobile and global operators. Jan Bastian: “This initiative brings cutting-edge technology to the world’s most quality-conscious market. Quality of experience will turn into one of the key competitive advantages. Outstanding quality means being first out of the block on the prepaid market of the future.”

About VOIPFUTURE

  • Emerging Company of the Year-Award, Frost & Sullivan, 2010
  • “Best of Show” award at TMC’s ITEXPO in Los Angeles, 2010
  • “Cool vendor”, Gartner, 2012
  • “A vendor to watch”, Gartner, 2012

More information: www.voipfuture.com

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