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New Globalscape® Study Details the Devastating Effect on Business When Core Systems Fail
|By Business Wire
|April 30, 2014 07:00 AM EDT
A new study released today by GlobalSCAPE,
Inc. (NYSE MKT: GSB),
a leading developer of secure information exchange solutions, reveals
alarming details about the devastating effect on business when core
The survey of 283 IT professionals and business end users found that
nearly 90 percent of organizations unexpectedly lose access to critical
systems, including mail servers, back-end processors, and file servers,
and almost a third deal with downtime issues at least once a month.
“Downtime, while understood to be tremendously costly and frustrating,
has become commonplace and even expected in the enterprise,” said James
Bindseil, president and CEO of Globalscape. “Oftentimes, downtime can be
avoided, and companies should expect more from their vendors.”
Beyond the obvious loss of employee productivity, IT executives shared
the costly and widespread ramifications of downtime on their businesses.
Of those who responded:
76 percent said downtime frustrates their end users
43 percent lost crucial data or important communications
52 percent said their workforce has been unable to send or receive
critical, timely files
Just an Hour of Downtime Could Cost One Million Dollars or More
While lost files or delayed emails may not have an "assigned" value, per
se, every minute that a core system is down costs companies money.
Globalscape’s survey found that 60 percent of enterprise employees who
estimated the financial cost of downtime on their organization said that
a single hour without critical systems costs their company between
$250,000 and $500,000—and one in six reported that one hour of downtime
can cost $1,000,000 or more.
Active-Passive Clustering Can’t Guarantee High Availability
Despite what end users might think, IT isn’t always at fault when core
systems go down. More often, servers become overloaded, shutdown, and
require manual intervention before the system is restored. To avoid the
issue, many enterprise IT professionals use active-active or
active-passive clustering, but active-passive environments can still
leave companies at risk.
In fact, survey respondents who have active-passive clustering
environments reported losing 34 percent more data and critical emails
than those respondents who have active-active clustering environments.
“Companies need an ‘always on’ solution that can protect their
businesses and customers,” said Bindseil. “That’s exactly why we will be
offering active-active file transfer solutions; companies simply can’t
afford to settle for less.”
Download Globalscape’s new report – Three
Ways System Downtime Affects Companies and Four Methods to Minimize It
– for the full survey findings and an actionable checklist to help
companies achieve high availability.
San Antonio, Texas-based GlobalSCAPE, Inc. (NYSE MKT: GSB)
ensures the reliability of mission-critical operations by securing
sensitive data and intellectual property. Globalscape’s suite of
solutions features the EFT platform, the industry-leading enterprise
file transfer solution that delivers military-grade security and a
customizable platform for achieving best-in-class control and visibility
of data in motion or at rest, across multiple locations. Founded in
1996, Globalscape is a leading enterprise solution provider of secure
information exchange software and services to thousands of customers,
including global enterprises, governments, and small businesses. For
more information, visit www.globalscape.com
or follow the blog
Safe Harbor Statement
This press release contains forward-looking statements within the
meaning of Section 27A of the Securities Act of 1933 and Section 21E of
the Securities Exchange Act of 1934. The words "would," "exceed,"
"should," "anticipates," "believe," "steady," "dramatic," and variations
of such words and similar expressions identify forward-looking
statements, but their absence does not mean that a statement is not a
forward-looking statement. These forward-looking statements are based
upon the Company’s current expectations and are subject to a number of
risks, uncertainties and assumptions. The Company undertakes no
obligation to update any forward-looking statements, whether as a result
of new information, future events or otherwise. Among the important
factors that could cause actual results to differ significantly from
those expressed or implied by such forward-looking statements are risks
that are detailed in the Company’s Annual Report on Form 10-K for the
2013 calendar year, filed with the Securities and Exchange Commission on
March 27, 2014.
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