|By Marketwired .||
|May 5, 2014 10:30 AM EDT||
CAMBRIDGE, MA -- (Marketwired) -- 05/05/14 -- Pegasystems Inc. (NASDAQ: PEGA), the software company powering the digital enterprise with Better Business Software®, today announced that PegaWORLD 2014 will take place June 8-10 in Washington, D.C. Global business leaders will share best practices on how they have improved customer experiences and driven agility in the pursuit of becoming digital enterprises. Topics will include: using big data and analytics to optimize each customer interaction across channels and devices to deliver a specialized customer experience; strategies for using technology to develop rapid responses to accelerating changes in highly competitive marketplaces; and how-tos for retooling processes, enhancing efficiencies and improving quality.
PegaWORLD 2014 features more than 70 sessions, including presentations by more than 50 global organizations. Keynote speakers include:
- James Barrese - Chief Technology Officer of PayPal
- Anette Bronder - Director Group Technology Enterprise Solutions, Vodafone Group Services
- Richard Haley - Chief Financial Officer, Federal Bureau of Investigation
- Jessica Kral - CIO Medicare & Retirement, UnitedHealthcare
- Jeffrey Kuhn - Executive Vice President & Co-Head of Client Service Delivery, BNY Mellon
- Vik Sohoni - Partner and Co-Leader of North American Digital Practice, McKinsey & Company
- Suzanne Woolley - Head of Customer Base Management, EE
At the largest annual gathering of Pegasystems' customers, partners and industry thought leaders, over 2,800 attendees will share peer-to-peer insights on transforming organizations to maintain and advance their market leadership positions with the help of Pega software. PegaWORLD 2014 will be held at the Gaylord National Resort and Conference Center, in National Harbor, Md. For registration and further details, visit the PegaWORLD registration page. To join the conversation on Twitter, please use #PegaWORLD.
Alan Trefler, Founder and CEO of Pegasystems, will kick off PegaWORLD with his keynote address at 8:00 a.m. EDT, Monday, June 9, followed by a two-day agenda comprising other keynote speeches and presentations, as well as customer and partner-led sessions. Workshops and hands-on training classes to help attendees increase their knowledge of Business Process Management and Pegasystems' products will be held on the days before and after the conference. These include Pega-led workshops as well as an analyst-led workshop by Janelle Hill, Gartner Vice President and Distinguished Analyst. Forrester Principal Analysts Clay Richardson and Paul Hagen will lead their own breakout sessions. Joining the conversation at PegaWORLD are many Pegasystems partners and sponsors, which include major systems integrators, management consulting firms, technology providers and application developers.
"Never have customers been more connected, informed and empowered than they are today, and this digital innovation is altering the business landscape." said Alan Trefler, Founder and CEO of Pegasystems. "As a company focused on helping our customers thrive in rapidly changing business climates, PegaWORLD has never been more important. We are honored to have the brightest business minds discuss how they have transformed their operations and embraced the power of rapid change for success."
For more information on registering, visit: PegaWORLD registration
For access to the agenda, visit: PegaWORLD agenda
For insight on sponsors, visit: PegaWORLD sponsors
To join the conversation on Twitter, please use #PegaWORLD
Pegasystems Build for Change® Platform is the heart of Better Business Software®. It delivers business agility and empowers leading organizations to rapidly close execution gaps and seize new opportunities. Pegasystems leverages its recognized leadership in Business Process Management (BPM), Multi-Channel Customer Relationship Management (CRM), Business Rules, and Adaptive Analytics to uniquely give its clients the power to engage customers, simplify operations and Build For Change®. For more information, please visit us at www.pega.com.
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