|By Business Wire||
|May 5, 2014 12:17 PM EDT||
Quest Analytics LLC, a leading provider of automated Customer Relationship Management (CRM) and sales lead generation solutions for banks and credit unions announces a new relationship with Farmers National Bank of Emlenton, Pennsylvania.
“As Farmers National Bank expands their market footprint, the bank is investing in sales automation technology combined with an integrated training program” said Karl Keller, President and founder of Quest Analytics. “As a well-established institution with more than 114 years of banking expertise, Farmers National Bank is ready to take service to a new level of sales and service excellence. Farmers National Bank will use the complete suite of Quest IQ software to expand customer relationships using a personalized, community banking approach.”
Jennifer Roxbury, Chief Operating Officer at Farmers National Bank, said “After our first demonstration of the Quest IQ software suite, we knew this was exactly what we needed to expand our service culture. With Quest Analytics, each associate in our organization from the teller to the commercial banker will have automated tools and training to help them succeed in building long-standing, mutually beneficial customer relationships.”
Quest Analytics uses automated data mining techniques to uncover sales opportunities by turning overwhelming data into actionable information. The Quest IQ software suite finds, prioritizes and delivers timely leads directly into the hands of bank sales associates. Being tightly coupled to major core banking systems, banks use Quest software to prospect for new relationships as well as grow existing customer share of wallet.
About Farmers National Bank
The Farmers National Bank of Emlenton is an independent, nationally chartered, FDIC-insured community commercial bank headquartered in Emlenton, Pennsylvania, operating thirteen full service offices in Venango, Butler, Clarion, Clearfield, Crawford, Elk, Jefferson, and Mercer Counties, Pennsylvania. The Bank is a wholly owned subsidiary of Emclaire Financial Corp. (NASDAQ: “EMCF”).
About Quest Analytics
Quest Analytics is a financial services technology and sales training company specializing in helping banks and credit unions grow quickly and profitably. Founded in 2001, Quest Analytics is a privately-held company headquartered in Pittsburgh, Pennsylvania.
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