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Matrix Absence Management introduces ADA Advantage™
|By Business Wire
|May 6, 2014 08:01 AM EDT
Matrix Absence Management, Inc., (Matrix), a market leading integrator
of insurance and absence management services, has introduced ADA
Advantage™, a service platform to help employers administer American
with Disability Act (ADA) programs.
The Americans with Disabilities Act (ADA) was signed into law on July
26, 1990 by President George H.W. Bush. Modeled after the Civil Rights
Act of 1964, ADA is an “equal opportunity” law for people with
disabilities. The ADA Amendments Act (ADAAA), which went into effect in
2009, expanded upon the definitions and applicability of ADA in the
ADA requires employers to consider accommodations for employees with
disabilities so that their jobs can be maintained, with or without
reasonable accommodations. These accommodations often involve extensions
of employee leave that is otherwise governed by federal (FMLA) or state
“In our market space, as an extension of our clients’ HR and benefits
organizations dedicated to managing employee absence and productivity,
we most often see an intersection with ADA at the time Federal and or
State leave entitlements and/or disability benefit periods end,”
according to Kenneth Cope, president of Matrix. “In that regard, we have
developed an offering to help our clients address the escalating demands
of ADA in synch with other, often conflicting, employee entitlements.”
Headquartered in Phoenix, AZ, Matrix has service locations nationwide,
including claims hubs in San Jose, Phoenix, AZ, Hawthorne, NY and
Portland, OR. Matrix clients employ nearly 2 million employees
nationwide with total payrolls exceeding $60 billion.
Together, Matrix and sister company Reliance Standard Life Insurance
Company market a range of integrated employee benefits called Absence
Focusing on medical investigation and support, Matrix will provide ADA
support services for all employee leaves, empowering the employer to
make the best determinations based on available information. This
service delivery model leverages a secure software platform accessed
jointly by both Matrix and client administrators for streamlined data
collection, communication, tracking and reporting. Tasks required for
effective administration and to drive compliance will be documented in
the system allowing for full audit capabilities.
ADA allowances for requests other than extended absence – such as the
need for a modified workstation, ergonomic keyboard or change in work
shift – are a large part of managing compliance with the law. The new
Matrix product is inclusive of both leave and “non-leave” requests.
Highlights of the top-tier service model include management of all
activities including obtaining medical information; conducting
interactive employee assessments; obtaining referrals such as ergonomic
evaluations; tracking and managing employee accommodations; and
providing follow up and reporting. The service delivery model leverages
a secure software platform accessed jointly by both Matrix and client
administrators for streamlined data collection, communication and
The Matrix offering was successfully piloted beginning in the 4th
quarter of 2013 and is now available as an add-on service for all leave
customers. For more information, see your local Reliance Standard sales
representative or account manager, or visit www.reliancestandard.com.
Reliance Standard Life Insurance Company (Reliance Standard) is a
leading insurance carrier specializing in innovative and flexible
employee benefits solutions including disability income and group term
life insurance, a suite of voluntary (employee paid) coverage options
and fully integrated absence management. Reliance Standard markets these
solutions nationwide through independent brokers and agents to employers
of all sizes.
Both Matrix and Reliance Standard are members of the Tokio Marine
Group. Tokio Marine Holdings, Inc., the ultimate holding company
of the Tokio Marine Group, is incorporated in Japan and is listed on
both the Tokyo and Osaka Stock Exchanges. The Tokio Marine Group
operates in the property and casualty insurance, reinsurance and life
insurance sectors globally. The Group’s main operating subsidiary, Tokio
Marine & Nichido Fire (TMNF), was founded in 1879 and is the oldest and
leading property and casualty insurer in Japan.
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