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Decisyon Named “Cool Vendor” in Content & Social Analytics by Gartner

Decisyon, Inc., provider of the industry’s only unified, collaborative business intelligence (BI) and performance management platform, today announced it has been included in the list of “Cool Vendors” in the Cool Vendors in Content and Social Analytics 2014 report by Gartner.

Gartner’s report identifies technology vendors that offer unique and innovative products or services that are delivering a strong market impact. Cool Vendors are transforming the way businesses operate and engage with technology.

According to Gartner, “Finding insights across multistructured data is a huge opportunity for business leaders to derive value from analytics. The vendors in this report offer unique approaches to preparing data and finding hidden insights and making them available to a wide range of business users.”

“The Decisyon 360 platform and our packaged applications, such as the Decisyon/Engage Social CRM solution, allow customers to integrate and analyze structured and unstructured data from different sources including social media, collaborate effectively across functions and execute decisions that have an immediate impact on their business,” said Ron Rose, CEO, Decisyon. “We believe our inclusion in the Cool Vendor report by Gartner is confirmation of what our customers have been saying: Decisyon’s solutions power breakthrough insights in social CRM, enabling improved customer response time, headcount and operating expense reductions in call center operations, increased customer satisfaction and improved lead generation.”

Decisyon will be participating at and is a Silver Sponsor of the upcoming Gartner Customer 360 Summit (Booth 102), May 19 – 21 in Orlando, FL. Decisyon’s solutions provider session, “The Social Big Data Journey: from Social Monitoring to Social Caring at Telecom” will be held on Wednesday May 21st at 10:30AM.

Supporting Resources

Gartner Cool Vendors in Content and Social Analytics 2014: https://www.gartner.com/doc/2723417/cool-vendors-content-social-analytics

Telecom Italia Case Study: http://www.decisyon.com/customers/tracking-telco’s-social-buzz

Video – How to Transform Social Monitoring to Social Caring: http://media.decisyon.com/KNmE/how-to-transform-social-monitoring-to-social-caring/

Video – How to Deliver and Measure the ROI on Social Media: http://media.decisyon.com/9abM9/deliver-measure-the-roi-on-social-media/

Decisyon, Inc.

Decisyon, Inc. provides enterprises, manufacturers and global brands with collaborative BI and performance management software solutions that integrate analysis, planning and execution – all in a single environment – to accelerate smart decision-making. Founded in 2005, Decisyon software is now used in more than 200 companies globally including the pharmaceutical, financial services, banking, media, fashion, manufacturing, retail, transportation, telecommunications and automotive industries. Headquartered in Stamford, CT, the company markets its software products in the United States and Europe through partners and direct sales. For more information visit http://www.decisyon.com.

*Gartner “Cool Vendors in Content and Social Analytics, 2014” by Rita L. Sallam, Carol Rozwell, Adib Carl Ghubril, Jenny Sussin, April 28, 2014.

Disclaimer:

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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