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ACE Launches Mobile Application for International Travelers

ACE Group today announced the launch of an exclusive mobile application that provides travel assistance services for its international casualty insureds doing business overseas. The ACE Travel AppSM represents an innovative step forward in mobile technology for eligible international travelers, including employees, volunteers, and students covered through ACE International Advantage®.

Offered through ACE’s Executive Assistance® Services, the new mobile application provides ACE International Advantage customers with information essential to the planning of any international trip. Once the application is downloaded, customers have the option to create a travel itinerary prior to or during their trip. Based on the traveler’s GPS location, as well as their stored itinerary, real-time alerts, risk management mitigation tips, as well as tools to manage medical or other travel related incidents will be pushed to the user’s mobile device.

“With the advent of smartphone technology and the ever-quickening pace of global events, it became apparent that ACE needed to make an investment in bringing mobile travel assistance services to the middle market and small commercial space. The ACE Travel App was developed specifically to fill this need by helping to keep travelers safe through the delivery of critical information should an emergency arise while clients conduct business overseas,” said Tim Benson, Senior Vice President, ACE International Advantage. “The development and release of this technology demonstrates ACE’s focus and commitment to providing industry-leading coverages and insurance-related services in the small commercial and middle market space.”

“Globalization is on the rise, and as a result companies have expanded their international operations. Through this expansion, employees may be faced with greater and more unique travel-related exposures based on their destinations,” said Bryan Tedford, Executive Vice President ACE Foreign Casualty. “Whether business travelers are negotiating a business deal in Shanghai or making a sales presentation in Columbia, they can have real-time online and mobile access to ACE Executive Assistance® Services via their smartphone.”

The following are some of the services and information available* to ACE International Advantage insureds through the ACE Travel App:

  • Country Research
  • Travel Alerts
  • Security Services
  • Emergency Assistance
  • Concierge Services

The mobile app is available for download on iPhone, Android and certain Blackberry models. Additional information and links to various app stores are available at by clicking here.

ACE’s international casualty product suite offers insurance solutions for U.S.-based companies and organizations that travel or have operations outside the U.S., from simple package policies to complex multinational programs with sophisticated risk transfer options. For more information, please visit our website or contact Tim Benson at [email protected] or 215-640-4370. Insurance is provided by insurers within ACE Group. The product information above is a summary only. The insurance policy issued contains the actual terms, conditions and limits of the insurance.

ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index. Additional information can be found at www.acegroup.com.

*When connected to a mobile network

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