Click here to close now.




















Welcome!

News Feed Item

CSG’s Kent Steffen Wins The Cable Show 2014 CIO.IT Competition Panel

CSG International, Inc. (NASDAQ: CSGS), a global provider of interactive transaction-driven solutions and services, today announced that the president of CSG Content Direct, Kent Steffen, won the CIO.IT | Competition 2014.

Mr. Steffen won in the category, “Video Here, Video There: Solutions for Making Multiscreen Delivery Look Easy,” in Los Angeles at The Cable Show 2014, sponsored by the National Cable & Telecommunications Association (NCTA). He addressed the evolving competitive landscape for cable and telecom providers and the revenue opportunities and profitability challenges in the rapidly growing digital economy.

“The consumer appetite for video on every imaginable screen continues unabated,” said Rob Stoddard, senior vice president at NCTA. “A major objective of our CIO.IT program is to identify and address substantial operating challenges in the cable IT environment. Our competition judges believed that Mr. Steffen did an exceptional job of explaining the forces at work in the multiscreen marketplace, including the strong consumer demand for seamless availability of video, the new technologies to meet that demand, and the solutions available to cable distributors to efficiently respond to consumer requirements while generating growth and revenue.”

On the CIO.IT Competition panel, Mr. Steffen explored the technical and operational requirements needed to deliver premium video content to a variety of mobile devices while simultaneously supporting back-office processes for robust payment options and revenue-generation opportunities. He outlined the transition many service providers have begun in order to transform from network centric “cable” providers to full-service digital lifestyle providers. He touched on content creator and distributor support of UltraViolet™ to offer consumers access to content on multiple devices from a single account. Additional highlights included how to:

  • Manage intuitive device registration and user authentication
  • Configure access to policies and entitlements for differentiated levels of services
  • Manage the delivery of correct file formats to each device seamlessly
  • Offer content for purchase using subscription-, rental-, and purchase-based models
  • Create dynamic promotional offerings with discounts, coupons, and loyalty points
  • Accept transactions through an online storefront from any mobile device
  • Support eCommerce payment methods such as credit, debit, and gift cards; PayPal; loyalty points; stored value accounts; and to direct-to-bill charges
  • Handle complex accounting requirements including taxes, credits, discounts, coupons, and partner settlements
  • Understand and manage margins based on price, demand, sales, and detailed transaction cost analysis

“CSG is at the forefront of innovative solutions for cable and telecommunications providers,” said Bret Griess, executive vice president and chief operating officer at CSG. “Kent’s expertise and passion show providers how to generate new revenue streams, maximize the customer experience, and tap the agile, next-generation technologies that can help them extend and defend their share of an extremely competitive market. His CIO.IT win is no surprise to us, and we are honored by NCTA’s recognition.“

Other CSG executives discussed the results of the company’s recent “Supporting Today’s Digital Lifestyle” survey, which explores the opportunities and concerns cable and telecom operators face as the digital lifestyle evolves. They also showed why building innovation frameworks enables dynamic bundled services and supports creative and flexible pricing structures; how to optimize wholesale revenues by attracting more traffic, routing traffic effectively, and mitigating carrier bypass fraud to improve quality of service and bottom-line performance; and the ways CSG Invotas can help organizations combat the increasing frequency, sophistication, and unpredictability of cyber attacks.

About CSG International

CSG Systems International, Inc. (NASDAQ:CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile, and next-generation networks such as AT&T, Comcast, DISH, Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica, Time Warner Cable, T-Mobile, Verizon, Vivo, and Vodafone. With more than 30 years of experience and expertise in voice, video, data, and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.

About CSG Content Direct®

CSG Content Direct empowers content creators, aggregators, and distributors to easily and effectively market, monetize, and manage content. Content Direct is offered as either a set of software services or as an integrated solution and allows content companies of all sizes to increase the value and return of every content transaction. The solution supports virtually all content types and commerce models, including marketing promotions, offer management, partner management, financial management, reporting, analytics, and syndication. Content Direct is a complete solution and is integrated with leading digital ecosystem providers. For more information, please visit www.csgi.com/contentdirect.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
It’s been proven time and time again that in tech, diversity drives greater innovation, better team productivity and greater profits and market share. So what can we do in our DevOps teams to embrace diversity and help transform the culture of development and operations into a true “DevOps” team? In her session at DevOps Summit, Stefana Muller, Director, Product Management – Continuous Delivery at CA Technologies, answered that question citing examples, showing how to create opportunities for ...
WebRTC has had a real tough three or four years, and so have those working with it. Only a few short years ago, the development world were excited about WebRTC and proclaiming how awesome it was. You might have played with the technology a couple of years ago, only to find the extra infrastructure requirements were painful to implement and poorly documented. This probably left a bitter taste in your mouth, especially when things went wrong.
SYS-CON Events announced today that DataClear Inc. will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. The DataClear ‘BlackBox’ is the only solution that moves your PC, browsing and data out of the United States and away from prying (and spying) eyes. Its solution automatically builds you a clean, on-demand, virus free, new virtual cloud based PC outside of the United States, and wipes it clean...
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Any Ops team trying to support a company in today’s cloud-connected world knows that a new way of thinking is required – one just as dramatic than the shift from Ops to DevOps. The diversity of modern operations requires teams to focus their impact on breadth vs. depth. In his session at DevOps Summit, Adam Serediuk, Director of Operations at xMatters, Inc., will discuss the strategic requirements of evolving from Ops to DevOps, and why modern Operations has begun leveraging the “NoOps” approa...
While many app developers are comfortable building apps for the smartphone, there is a whole new world out there. In his session at @ThingsExpo, Narayan Sainaney, Co-founder and CTO of Mojio, will discuss how the business case for connected car apps is growing and, with open platform companies having already done the heavy lifting, there really is no barrier to entry.
SYS-CON Events announced today that G2G3 will exhibit at SYS-CON's @DevOpsSummit Silicon Valley, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Based on a collective appreciation for user experience, design, and technology, G2G3 is uniquely qualified and motivated to redefine how organizations and people engage in an increasingly digital world.
As more intelligent IoT applications shift into gear, they’re merging into the ever-increasing traffic flow of the Internet. It won’t be long before we experience bottlenecks, as IoT traffic peaks during rush hours. Organizations that are unprepared will find themselves by the side of the road unable to cross back into the fast lane. As billions of new devices begin to communicate and exchange data – will your infrastructure be scalable enough to handle this new interconnected world?
SYS-CON Events announced today that Micron Technology, Inc., a global leader in advanced semiconductor systems, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Micron’s broad portfolio of high-performance memory technologies – including DRAM, NAND and NOR Flash – is the basis for solid state drives, modules, multichip packages and other system solutions. Backed by more than 35 years of tech...
This Enterprise Strategy Group lab validation report of the NEC Express5800/R320 server with Intel® Xeon® processor presents the benefits of 99.999% uptime NEC fault-tolerant servers that lower overall virtualized server total cost of ownership. This report also includes survey data on the significant costs associated with system outages impacting enterprise and web applications. Click Here to Download Report Now!
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advance...
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on...
Cloud and datacenter migration innovator AppZero has joined the Microsoft Enterprise Cloud Alliance Program. AppZero is a fast, flexible way to move Windows Server applications from any source machine – physical or virtual – to any destination server, in any cloud or datacenter, using its patented container technology. AppZero’s container is also called a Virtual Application Appliance (VAA). To facilitate Microsoft Azure onboarding, AppZero has two purpose-built offerings: AppZero SP for Azure,...
Organizations from small to large are increasingly adopting cloud solutions to deliver essential business services at a much lower cost. According to cyber security experts, the frequency and severity of cyber-attacks are on the rise, causing alarm to businesses and customers across a variety of industries. To defend against exploits like these, a company must adopt a comprehensive security defense strategy that is designed for their business. In 2015, organizations such as United Airlines, Sony...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.