Welcome!

News Feed Item

UserVoice Announces Integration With Visual Studio Online

Providing End-to-End User Feedback for Engineers to Enhance the Product Experience

SAN FRANCISCO, CA -- (Marketwired) -- 05/12/14 -- Today UserVoice, the complete platform for managing in-app user engagement, feedback, and support, announced a strategic collaboration with Microsoft Corp. to integrate UserVoice's customer service solution into Microsoft Visual Studio Online, the home for project data in the cloud. Visual Studio Online gives development teams the ability to create, deliver and mange next-generation applications as they move through the engineering cycle.

With UserVoice as part of Visual Studio Online starting today, companies now have an end-to-end solution for developers to make consumer engagement and feedback part of the development process to ensure that timely and effective product decisions are made.

This holistic integrated solution solves three major engineering problems. In the past, engineers dropped each feature request into a devolving development backlog with no way to prioritize the items that mattered the most to their customers. With the UserVoice integration, engineers can see a repository of backlog items that puts in plain view the most important and germane development requests of their customers. This allows developers to focus their resources on projects that really matter.

A side effect of the devolving development backlog is that it becomes disconnected from the customers that generated the feedback in the first place. With the UserVoice integration, engineers can see the customers that make requests and their comments. It also allows developers an easy way to reach out to those same customers - publically or privately - to obtain their feedback on a prototype.

Lastly, with the UserVoice integration, engineers can now close the loop with their customers when launching products. No longer do enhancements need to be buried in newsletters that no one reads. Now, companies have a direct way to contact those individuals that wanted the feature and to let them know that they have been heard.

"By integrating UserVoice with Visual Studio Online, companies can more easily turn customer engagement and feedback from thousands of users into smart product decisions while prioritizing a manageable backlog," said Brian Harry, Corporate Vice President, Developer Division at Microsoft. "Now, development teams can use Visual Studio Online as the centerpiece for development while integrating popular third-party tools and cloud solutions like UserVoice."

"Microsoft's Visual Studio Online is the optimal platform to integrate UserVoice's capabilities," said Richard White, CEO and founder of UserVoice. "In this new digital era where every consumer has a platform to have his or her voice heard, UserVoice is proud to support Microsoft with processes and tools that enable them to meet the challenges of gathering and implementing feedback at a large scale to deliver products that attract and retain consumers."

For more information on the Microsoft and UserVoice integration, please visit: http://uservoice.com/for/visual-studio-online

About UserVoice

UserVoice is the embeddable customer engagement platform that users actually want to engage with. Our model of sustainable engagement through in-app customer feedback & support keeps customers happy and gives companies the analytics they need to make smart, data-driven customer experience decisions. Designed for the challenges of social world, the UserVoice platform also enables companies to scale that engagement to thousands while maintaining a level of individual personalization the modern consumer expects.

2013 winner of the prestigious CRM Idol award. 2014 winner of the CRM Watchlist. Join the more than 160,000 organizations -- including Yahoo, SwiftKey, Microsoft, Zynga, and HipChat -- that have found a better way to listen to their users' voices.

For more information and to get started for free, visit. http://uservoice.com

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
Between 2005 and 2020, data volumes will grow by a factor of 300 – enough data to stack CDs from the earth to the moon 162 times. This has come to be known as the ‘big data’ phenomenon. Unfortunately, traditional approaches to handling, storing and analyzing data aren’t adequate at this scale: they’re too costly, slow and physically cumbersome to keep up. Fortunately, in response a new breed of technology has emerged that is cheaper, faster and more scalable. Yet, in meeting these new needs they...
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busin...
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
SaaS companies can greatly expand revenue potential by pushing beyond their own borders. The challenge is how to do this without degrading service quality. In his session at 18th Cloud Expo, Adam Rogers, Managing Director at Anexia, discussed how IaaS providers with a global presence and both virtual and dedicated infrastructure can help companies expand their service footprint with low “go-to-market” costs.
Get deep visibility into the performance of your databases and expert advice for performance optimization and tuning. You can't get application performance without database performance. Give everyone on the team a comprehensive view of how every aspect of the system affects performance across SQL database operations, host server and OS, virtualization resources and storage I/O. Quickly find bottlenecks and troubleshoot complex problems.
"Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is - how can I take equipment data, pull it back in an IoT solution and show it in a dashboard," stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"We are the public cloud providers. We are currently providing 50% of the resources they need for doing e-commerce business in China and we are hosting about 60% of mobile gaming in China," explained Yi Zheng, CPO and VP of Engineering at CDS Global Cloud, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Predictive analytics tools monitor, report, and troubleshoot in order to make proactive decisions about the health, performance, and utilization of storage. Most enterprises combine cloud and on-premise storage, resulting in blended environments of physical, virtual, cloud, and other platforms, which justifies more sophisticated storage analytics. In his session at 18th Cloud Expo, Peter McCallum, Vice President of Datacenter Solutions at FalconStor, discussed using predictive analytics to mon...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and sh...
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the “M2M 2016: Top 100 Influencers and Brands” by Onalytica. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR “Machine to Machine.” They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effici...