Welcome!

News Feed Item

UserVoice Announces Integration With Visual Studio Online

Providing End-to-End User Feedback for Engineers to Enhance the Product Experience

SAN FRANCISCO, CA -- (Marketwired) -- 05/12/14 -- Today UserVoice, the complete platform for managing in-app user engagement, feedback, and support, announced a strategic collaboration with Microsoft Corp. to integrate UserVoice's customer service solution into Microsoft Visual Studio Online, the home for project data in the cloud. Visual Studio Online gives development teams the ability to create, deliver and mange next-generation applications as they move through the engineering cycle.

With UserVoice as part of Visual Studio Online starting today, companies now have an end-to-end solution for developers to make consumer engagement and feedback part of the development process to ensure that timely and effective product decisions are made.

This holistic integrated solution solves three major engineering problems. In the past, engineers dropped each feature request into a devolving development backlog with no way to prioritize the items that mattered the most to their customers. With the UserVoice integration, engineers can see a repository of backlog items that puts in plain view the most important and germane development requests of their customers. This allows developers to focus their resources on projects that really matter.

A side effect of the devolving development backlog is that it becomes disconnected from the customers that generated the feedback in the first place. With the UserVoice integration, engineers can see the customers that make requests and their comments. It also allows developers an easy way to reach out to those same customers - publically or privately - to obtain their feedback on a prototype.

Lastly, with the UserVoice integration, engineers can now close the loop with their customers when launching products. No longer do enhancements need to be buried in newsletters that no one reads. Now, companies have a direct way to contact those individuals that wanted the feature and to let them know that they have been heard.

"By integrating UserVoice with Visual Studio Online, companies can more easily turn customer engagement and feedback from thousands of users into smart product decisions while prioritizing a manageable backlog," said Brian Harry, Corporate Vice President, Developer Division at Microsoft. "Now, development teams can use Visual Studio Online as the centerpiece for development while integrating popular third-party tools and cloud solutions like UserVoice."

"Microsoft's Visual Studio Online is the optimal platform to integrate UserVoice's capabilities," said Richard White, CEO and founder of UserVoice. "In this new digital era where every consumer has a platform to have his or her voice heard, UserVoice is proud to support Microsoft with processes and tools that enable them to meet the challenges of gathering and implementing feedback at a large scale to deliver products that attract and retain consumers."

For more information on the Microsoft and UserVoice integration, please visit: http://uservoice.com/for/visual-studio-online

About UserVoice

UserVoice is the embeddable customer engagement platform that users actually want to engage with. Our model of sustainable engagement through in-app customer feedback & support keeps customers happy and gives companies the analytics they need to make smart, data-driven customer experience decisions. Designed for the challenges of social world, the UserVoice platform also enables companies to scale that engagement to thousands while maintaining a level of individual personalization the modern consumer expects.

2013 winner of the prestigious CRM Idol award. 2014 winner of the CRM Watchlist. Join the more than 160,000 organizations -- including Yahoo, SwiftKey, Microsoft, Zynga, and HipChat -- that have found a better way to listen to their users' voices.

For more information and to get started for free, visit. http://uservoice.com

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
"Tintri was started in 2008 with the express purpose of building a storage appliance that is ideal for virtualized environments. We support a lot of different hypervisor platforms from VMware to OpenStack to Hyper-V," explained Dan Florea, Director of Product Management at Tintri, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
"Avere Systems is a hybrid cloud solution provider. We have customers that want to use cloud storage and we have customers that want to take advantage of cloud compute," explained Rebecca Thompson, VP of Marketing at Avere Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
SaaS companies can greatly expand revenue potential by pushing beyond their own borders. The challenge is how to do this without degrading service quality. In his session at 18th Cloud Expo, Adam Rogers, Managing Director at Anexia, discussed how IaaS providers with a global presence and both virtual and dedicated infrastructure can help companies expand their service footprint with low “go-to-market” costs.
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
IoT generates lots of temporal data. But how do you unlock its value? You need to discover patterns that are repeatable in vast quantities of data, understand their meaning, and implement scalable monitoring across multiple data streams in order to monetize the discoveries and insights. Motif discovery and deep learning platforms are emerging to visualize sensor data, to search for patterns and to build application that can monitor real time streams efficiently. In his session at @ThingsExpo, ...
Ovum, a leading technology analyst firm, has published an in-depth report, Ovum Decision Matrix: Selecting a DevOps Release Management Solution, 2016–17. The report focuses on the automation aspects of DevOps, Release Management and compares solutions from the leading vendors.
"This week we're really focusing on scalability, asset preservation and how do you back up to the cloud and in the cloud with object storage, which is really a new way of attacking dealing with your file, your blocked data, where you put it and how you access it," stated Jeff Greenwald, Senior Director of Market Development at HGST, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
When it comes to cloud computing, the ability to turn massive amounts of compute cores on and off on demand sounds attractive to IT staff, who need to manage peaks and valleys in user activity. With cloud bursting, the majority of the data can stay on premises while tapping into compute from public cloud providers, reducing risk and minimizing need to move large files. In his session at 18th Cloud Expo, Scott Jeschonek, Director of Product Management at Avere Systems, discussed the IT and busin...
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
Continuous testing helps bridge the gap between developing quickly and maintaining high quality products. But to implement continuous testing, CTOs must take a strategic approach to building a testing infrastructure and toolset that empowers their team to move fast. Download our guide to laying the groundwork for a scalable continuous testing strategy.
As companies gain momentum, the need to maintain high quality products can outstrip their development team’s bandwidth for QA. Building out a large QA team (whether in-house or outsourced) can slow down development and significantly increases costs. This eBook takes QA profiles from 5 companies who successfully scaled up production without building a large QA team and includes: What to consider when choosing CI/CD tools How culture and communication can make or break implementation
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
"We formed Formation several years ago to really address the need for bring complete modernization and software-defined storage to the more classic private cloud marketplace," stated Mark Lewis, Chairman and CEO of Formation Data Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...