|By Business Wire||
|May 12, 2014 01:06 PM EDT||
Market research firm Infonetics Research released excerpts from its 2014 North America Business VoIP Service Scorecard, which analyzes and ranks the top providers in the hosted unified communications (UC) and IP connectivity service markets.
“Always near the top of our hosted VoIP scorecard, 8x8 broke through this year to take the number-1 spot decisively by building on a solid financial position and continued focus on service enhancements and geographic expansion,” reports Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research. “While 8x8 still serves predominantly small companies, it’s finding more and more success with larger businesses.”
Myers continues: “Meanwhile, Verizon is the market leader for IP connectivity for a sixth consecutive year, followed closely by XO. These two are mainstays in this market, leading in service development and customer adoption.”
BUSINESS VOIP SCORECARD HIGHLIGHTS
The top hosted VoIP providers in North America are 8x8, West IP
Communications, Comcast, and Verizon
- West leaped from 4th place in last year’s scorecard to the number-2 position this year, resulting from strong demand for its Cisco-based solution
The competitive landscape for hosted VoIP services continues to be
impacted by the traditional UC vendors, leading to fragmentation
- Mitel debuted in this year’s scorecard, due in part to its merger with Aastra
- Verizon, XO, AT&T, and Windstream are the leading IP connectivity providers in North America
- The IP connectivity market is driven by SIP trunking and led by a handful of strong providers followed by a large number of companies competing in a market where differentiation is difficult
ABOUT INFONETICS’ BUSINESS VOIP SCORECARD
Infonetics’ annual North America business VoIP services scorecard identifies service providers currently leading the hosted VoIP/UC and IP connectivity markets and those best positioned to succeed long term. The matrix rankings are based on criteria such as installed base of lines or seats, financial stability, market strategy, service capabilities, and support options. Service providers ranked include 8x8, AT&T, Bandwidth, Broadview Networks, CenturyLink, Comcast, Fusion, Intelepeer, Level 3, Mitel, RingCentral, Sprint, Star2Star, Thinking Phone Networks, Verizon, Vonage, West IP Communications, Windstream, and XO. To buy the report, contact Infonetics: http://www.infonetics.com/contact.asp.
RELATED REPORT EXCERPTS
- Infonetics’ May VoIP, Video, and UC research brief: http://bit.ly/1j1lGr6
- VoIP and unified communications services to grow to $88 billion market by 2018
- Videoconferencing and telepresence equipment market up 5%
- Videoconferencing and collaboration show strongest growth among UC apps
- Enterprise SBC market grew 42% in 2013
- Acquisitions shake up telephony market; UC revenue climbs 31% in 2013
RECENT AND UPCOMING MARKET FORECASTS AND SURVEYS
- White Paper: How Much Will Cloud Unified Communications Cost? Responses to Two RFPs
- Analyst Note: Diversity in Cloud UC Models (Mar.)
- Enterprise Unified Communications and Voice Equipment (May)
- Enterprise Session Border Controllers (June)
- Enterprise Telepresence and Video Conferencing Equipment (June)
- The Role of Service Delivery Platforms in M2M and IoT (May 20: Attend)
- How to Get the Best Out of DAS, LTE, Small Cells, and WiFi (June 5: Attend)
- Diameter Signaling Control for LTE Networks (June 12: Learn More)
- Deploying IMS in the Cloud with NFV (View on-demand)
- Security at the Speed of VoLTE (View on-demand)
- NFV: The Nitty Gritty (View on-demand)
TO BUY REPORTS, CONTACT:
N. America (West), Asia Pacific: Larry Howard, [email protected], +1 408-583-3335
N. America (East, Midwest), L. America: Scott Coyne, [email protected], +1 408-583-3395
EMEA, India, Singapore: George Stojsavljevic, [email protected], +44 755-488-1623
Japan, South Korea, China, Taiwan: http://www.infonetics.com/contact.asp
Infonetics Research (www.infonetics.com) is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete effectively. View Infonetics’ About Us slides at http://bit.ly/QUrbrV.
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - comp...
Sep. 29, 2016 11:15 AM EDT Reads: 5,126
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...
Sep. 29, 2016 11:00 AM EDT Reads: 289
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lea...
Sep. 29, 2016 11:00 AM EDT Reads: 386
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
Sep. 29, 2016 11:00 AM EDT Reads: 3,503
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Sep. 29, 2016 11:00 AM EDT Reads: 4,164
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, will compare the Jevons Paradox to modern-day enterprise IT, e...
Sep. 29, 2016 11:00 AM EDT Reads: 2,388
What are the new priorities for the connected business? First: businesses need to think differently about the types of connections they will need to make – these span well beyond the traditional app to app into more modern forms of integration including SaaS integrations, mobile integrations, APIs, device integration and Big Data integration. It’s important these are unified together vs. doing them all piecemeal. Second, these types of connections need to be simple to design, adapt and configure...
Sep. 29, 2016 10:45 AM EDT Reads: 437
Let’s face it, embracing new storage technologies, capabilities and upgrading to new hardware often adds complexity and increases costs. In his session at 18th Cloud Expo, Seth Oxenhorn, Vice President of Business Development & Alliances at FalconStor, discussed how a truly heterogeneous software-defined storage approach can add value to legacy platforms and heterogeneous environments. The result reduces complexity, significantly lowers cost, and provides IT organizations with improved efficienc...
Sep. 29, 2016 10:45 AM EDT Reads: 3,580
SYS-CON Events announced today that CDS Global Cloud, an Infrastructure as a Service provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. CDS Global Cloud is an IaaS (Infrastructure as a Service) provider specializing in solutions for e-commerce, internet gaming, online education and other internet applications. With a growing number of data centers and network points around the world, ...
Sep. 29, 2016 10:30 AM EDT Reads: 2,977
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Sep. 29, 2016 10:30 AM EDT Reads: 2,893
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Sep. 29, 2016 10:30 AM EDT Reads: 4,441
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
Sep. 29, 2016 10:30 AM EDT Reads: 1,235
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
Sep. 29, 2016 10:15 AM EDT Reads: 2,366
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Sep. 29, 2016 10:15 AM EDT Reads: 3,297
Major trends and emerging technologies – from virtual reality and IoT, to Big Data and algorithms – are helping organizations innovate in the digital era. However, to create real business value, IT must think beyond the ‘what’ of digital transformation to the ‘how’ to harness emerging trends, innovation and disruption. Architecture is the key that underpins and ties all these efforts together. In the digital age, it’s important to invest in architecture, extend the enterprise footprint to the cl...
Sep. 29, 2016 10:15 AM EDT Reads: 601