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Cloth Connection Improves Efficiency between Departments with eSignatures

Since implementing Sertifi, Cloth Connection’s sales, accounting and shipping department seamlessly work together to close business within two hours and 45 minutes instead of waiting days. Clients are offered a convenient way to sign documents, enhancing the client experience.

Prior to Cloth Connection using Sertifi, the traditional process of print, sign and fax significantly slowed the sales process and lacked visibility into the status of deals. Departments endured excessive back-and-forth communication in order to get the most updated event details.

The company required an eSignature solution that integrated into RentMaster, a rental software solution.

“Even though other eSignature integrations were available, we chose Sertifi for its ease of use, unique collaboration features and robust reporting capabilities," said Cara Albero, National Sales Manager at Cloth Connection.

Sertifi enables Cloth Connection to:

  • Increase Sales Productivity – reps quickly send documents for signature within one click directly from RentMaster. Automatic reminders are set up to notify clients that their signature awaits, replacing timely follow-up calls and emails.
  • Boost Visibility between Departments – Sertifi’s collaboration features allow clients to post event detail changes within a central area. All of these changes are stored and available to the shipping department. The accounting department can securely access credit card authorization forms for payment.
  • Track and Manage in Real Time – sales management can easily track and manage all documents sent for signature and run advanced sales reports.

About Cloth Connection

Cloth Connection is one of the nation's largest specialty linen providers. The company gathers fabrics from around the world to manufacture some of the finest tablecloths, napkins, chair covers and accessories to create one-of-a-kind looks for events.

About Sertifi

Sertifi provides Closing Automation Solutions that help organizations close deals faster. Sertifi enables companies to quickly reach agreements, execute the deals with eSignatures and collect payments.

Customers can access Sertifi through its leading eSignature API, Salesforce and Microsoft Dynamics CRM integrations, and Web Portal. Leading organizations including Pitney Bowes, CareerBuilder, U.S. Air Force and Cricket Communications trust Sertifi.

Sertifi offers a 30-day trial at www.sertifi.com. Call 866.983.8877 or email [email protected] to get started.

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