|By Business Wire||
|May 13, 2014 06:03 AM EDT||
Stop us if you’ve heard this one before. A couple walks into a bar in Toronto with two bored teens and a dog in tow. Father says to the bartender, “I’ll give you $20 to take our picture and send it to the grandparents with your phone.” “Sure,” says the bartender. “Let me guess. Americans still stuck in AT&T’s family plan?” “Actually, we’re a Sprint framily,” says the dog.
To be fair, your choice of wireless provider may have some bearing on whether you find that joke funny or infuriating. If you’re a T-Mobile customer, you’re more likely to share in the laugh. Because, last fall, T-Mobile made text and data free and slashed calls to a low flat rate of 20 cents a minute in over 120 countries and destinations worldwide – making the world your network at no extra cost. And making T-Mobile, hands-down, the best choice for international travelers.
Today, T-Mobile released both initial results of the program and findings of a new survey of international travelers. The data reveal a dramatic contrast between carrier customers who turn off their phones or spend their trips worrying about avoiding overages and T-Mobile customers who travel with more freedom and flexibility than ever before.
“It’s completely outrageous that old guard carriers are still raking in billions each year from these ridiculous roaming fees,” said John Legere, president and CEO of T-Mobile. “That they continue to gouge their customers to the tune of 90 percent margins every time they set foot outside the country is shameful. Americans deserve better.”
SIMPLE. GLOBAL. RESULTS.
The recent survey of international travelers paints a damning picture of just how hamstrung American travelers are by the inflated international roaming fees charged by the three biggest carriers. Nearly everyone surveyed (88%) reported being frustrated by the expenses and challenges of staying connected while abroad. Among customers of the big three carriers, nearly 20 percent leave their devices at home or never turn them on while travelling outside the US. Another 40 percent turn off data roaming to avoid high costs, and another 20 percent say they would turn off data roaming if they knew how. That’s nearly 80 percent of carrier customers struggling to avoid the high costs of staying connected while travelling abroad.
And, they have good reason. When carrier customers don’t get around to signing up for their carriers’ add-on international plans, their costs can total more than $1,000 a day when they use their phones abroad the way they normally do at home.
T-Mobile’s own customer data tell a dramatically different story. Un-carrier customers travelling abroad now make three times more calls, text seven times more often, and use 28 times more data than before. And, as T-Mobile customers become more accustomed to their newfound freedom while traveling, their data usage is nearly doubling every month.
REAL CUSTOMERS. REAL SAVINGS.
For Bryan Roberts, who travels regularly outside the US, “T-Mobile’s new Simple Global benefits are going to save me over $10,000 a year,” said Roberts. Just over the past six months, he’s visited 10 countries for business and leisure. “I was just in Europe and the UK for four weeks, and the bill came to less than $150. So the cost savings are huge. But I also love that when I’m overseas in a new place, I can find my way around with Google Maps and use data without having to worry about high roaming charges.”
For companies like MGI International, headquartered in Brazil with Latin America and US operations based in Houston, switching to T-Mobile has led to major cost savings and vastly simplified the process of managing and budgeting for communications between its offices, employees and customers.
“With operations throughout North and South America and a global customer base, I travel a lot and depend on T-Mobile to stay in contact with my team and customers,” said Fred D’Avila, COO of MGI. “Simple Global resolved one of the biggest issues we’ve had with mobile communication: unexpected overages. We realized an immediate savings of more than 40 percent compared to our previous provider and now receive a fixed monthly bill with no surprises or overages.”
“The amazing experiences and huge savings our customers are now enjoying are the very reasons why we launched this program,” said Mike Sievert, Chief Marketing Officer for T-Mobile. “We’re seeing T-Mobile customers learn to cut loose and make the most of their Un-carrier freedom – wherever in the world their travels take them.”
This survey was conducted by Kelton between April 25th and April 29th, 2014, among 1,044 Americans ages 18 and over who have smartphones and have traveled internationally, using an email invitation and an online survey. The margin of error is +/- 3 percentage points at the 95 percent confidence level.
About T-Mobile US, Inc.:
As America's Un-carrier, T-Mobile US, Inc. (NYSE: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and expanding 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 46.7 million wireless subscribers and provides products and services through 70,000 points of distribution. For more information, please visit http://www.t-mobile.com.
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the “M2M 2016: Top 100 Influencers and Brands” by Analytic. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR “Machine to Machine.” They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
Apr. 27, 2017 10:30 PM EDT Reads: 1,266
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.
Apr. 27, 2017 10:30 PM EDT Reads: 2,441
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Apr. 27, 2017 10:15 PM EDT Reads: 1,448
Cloud Expo, Inc. has announced today that Aruna Ravichandran, vice president of DevOps Product and Solutions Marketing at CA Technologies, has been named co-conference chair of DevOps at Cloud Expo 2017. The @DevOpsSummit at Cloud Expo New York will take place on June 6-8, 2017, at the Javits Center in New York City, New York, and @DevOpsSummit at Cloud Expo Silicon Valley will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Apr. 27, 2017 10:15 PM EDT Reads: 2,639
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
Apr. 27, 2017 10:15 PM EDT Reads: 9,224
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
Apr. 27, 2017 10:00 PM EDT Reads: 2,039
With billions of sensors deployed worldwide, the amount of machine-generated data will soon exceed what our networks can handle. But consumers and businesses will expect seamless experiences and real-time responsiveness. What does this mean for IoT devices and the infrastructure that supports them? More of the data will need to be handled at - or closer to - the devices themselves.
Apr. 27, 2017 09:45 PM EDT Reads: 882
Translating agile methodology into real-world best practices within the modern software factory has driven widespread DevOps adoption, yet much work remains to expand workflows and tooling across the enterprise. As models evolve from pockets of experimentation into wholescale organizational reinvention, practitioners find themselves challenged to incorporate the culture and architecture necessary to support DevOps at scale. In his session at @DevOpsSummit at 20th Cloud Expo, Anand Akela, Senior...
Apr. 27, 2017 09:30 PM EDT Reads: 1,888
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
Apr. 27, 2017 09:15 PM EDT Reads: 1,264
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
Apr. 27, 2017 09:15 PM EDT Reads: 9,103
Join IBM November 2 at 19th Cloud Expo at the Santa Clara Convention Center in Santa Clara, CA, and learn how to go beyond multi-speed it to bring agility to traditional enterprise applications. Technology innovation is the driving force behind modern business and enterprises must respond by increasing the speed and efficiency of software delivery. The challenge is that existing enterprise applications are expensive to develop and difficult to modernize. This often results in what Gartner calls ...
Apr. 27, 2017 09:15 PM EDT Reads: 3,270
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
Apr. 27, 2017 09:15 PM EDT Reads: 7,292
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deli...
Apr. 27, 2017 08:45 PM EDT Reads: 2,487
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
Apr. 27, 2017 08:15 PM EDT Reads: 724
SYS-CON Events announced today that CollabNet, a global leader in enterprise software development, release automation and DevOps solutions, will be a Bronze Sponsor of SYS-CON's 20th International Cloud Expo®, taking place from June 6-8, 2017, at the Javits Center in New York City, NY. CollabNet offers a broad range of solutions with the mission of helping modern organizations deliver quality software at speed. The company’s latest innovation, the DevOps Lifecycle Manager (DLM), supports Value S...
Apr. 27, 2017 08:00 PM EDT Reads: 1,135