|By Business Wire||
|May 13, 2014 09:18 AM EDT||
Dealer Tire and Xtime today announced a new partnership that puts tire selling at the fingertips of service advisors. Dealer Tire’s digital selling solution and inventory information is now accessible through Xtime’s tablet-based service lane solution, Check-In 7.
The integration places Dealer Tire’s eServices tire catalogs into Xtime’s Check-In 7 via a tire selling interface designed specifically to blend seamlessly with the Xtime design. Service advisors can present customers with vehicle-specific, comprehensive tire recommendations and pricing, check inventory for availability and enable an immediate purchase. Dealers retain the customer’s business at the point where consumers often first take their vehicles to the aftermarket, while consumers get a transparent, convenient method for maintaining their vehicles.
Service advisors no longer have to leave the customer and return to their desks to retrieve tire information because it’s at their fingertips. They can sell tires during the check-in and walk-around inspection processes and capture approval signatures when customers are ready to buy.
“The integration with Xtime’s Check-In 7 makes it easy for service advisors to sell tires on the service drive,” said Dealer Tire Partner and Chief Sales Officer Cindy Stull. “We are excited to be working with Xtime because we’re really in the same business: helping dealers retain customers while increasing service and parts revenue.”
Xtime and Dealer Tire each have relationships with more than a dozen automotive OEMs in North America, comprising thousands of dealerships.
“Dealer Tire shares our dedication to helping dealers deliver the best service experience to their customers, and we’re pleased to bring this new functionality to our mutual dealer customers,” said Xtime CEO Neal East. “This is just the beginning of what Xtime and Dealer Tire can accomplish together.”
About Dealer Tire
Dealer Tire is the leading provider of replacement tires in the dealer channel and is dedicated to the mission of putting safer vehicles on the road through designing, implementing, and managing automaker-approved dealership tire programs. Dealer Tire works with 24 automotive brands and more than 10,000 dealerships, helping them retain customers and increase profitability. Dealer Tire is based in Cleveland, Ohio, and can be found at www.dealertire.com.
Xtime is the leading retention solution for automotive manufacturers and dealer service departments. Its cloud-based products help dealerships discover, deliver and retain profitable customers and help OEMs increase customer retention and loyalty. Xtime processes more than 2 million appointments each month and originates more than 10 percent of dealer repair orders in North America.
Xtime is the exclusive or preferred provider for major global automotive manufacturers in North America, including Audi, BMW, Honda, Hyundai, Infiniti, Kia, Lexus, Mazda, MINI, Nissan, Volkswagen and Volvo. Xtime is also the trusted choice for many of the industry’s leading dealership groups including Asbury, AutoNation, Group 1 Automotive, Luther, MileOne and Sonic Automotive.
Xtime is based in Silicon Valley and has offices in Australia, Canada, Germany and United Kingdom. For more information, please visit http://www.xtime.com. Connect with Xtime on Facebook, Twitter and LinkedIn.
Xtime and the Xtime logo are registered trademarks, and Check-In 7 is a trademark, of Xtime, Inc. in the United States and other countries. Other company and product names may be trademarks of their respective owners.
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