Welcome!

News Feed Item

AGNITiO and Pindrop Security Equip Contact Centers to Fight Rampant Fraud

Pindrop Phoneprinting and AGNITiO Voice iD Technologies Together Provide the Best Defense Against Fraud -- Authenticating Caller Identity, Location and Type of Device

ATLANTA, GA and PALO ALTO, CA -- (Marketwired) -- 05/13/14 -- Pindrop Security, the pioneer in phone fraud prevention and call center authentication, and AGNITiO, the leader in secure voice biometrics, today announced a partnership to protect call centers as they adapt to an increasingly mobile customer base.

"Voice biometrics and phone printing are used to prevent fraud and authenticate users of call centers, help desks and mobile applications," said Avivah Litan, Vice President and Distinguished Analyst at Gartner. "These technologies lower call handling and customer service costs, and improve user experience."(1)

AGNITiO KIVOX Passive Detection product has been integrated into Pindrop Fraud Detection System 2.0 which is the only solution available on the market that can confirm the identity, location, and type of device used for calls into a particular institution or call center. By combining AGNITiO Voice iD™ and Pindrop Phoneprinting™ technologies, the companies now offer a complete end-to-end solution that meets the ease of use and privacy needs of customers and security demands of enterprises. In addition, the combination of AGNITiO's secure mobile device Voice ID technology and Pindrop's Phoneprinting is a powerful and unique differentiator in the security industry.

"With fraudsters moving to the phone channel to gain access to financial accounts, call centers have become the first line of defense for financial institutions," said Vijay Balasubramaniyan, co-founder and CEO, Pindrop Security. "By integrating Pindrop's Phoneprinting technology with the AGNITiO voice biometrics offering, financial institutions and call centers can be assured that choosing our joint solution will provide them with the best phone fraud mitigation technology on the market today."

AGNITiO Voice iD is the most accurate voice biometrics technology available. By integrating with Pindrop, AGNITiO now adds a crucial layer of security needed to ensure that financial institutions and call centers can trust the identity of the caller.

"Contact centers need to verify the caller quickly and easily in a way that is transparent to the consumer," said Emilio Martinez, CEO of AGNITiO. "Our collaboration with Pindrop has allowed us to provide to enterprise customers the same best-in-class voice biometrics engine that satisfies the strict requirements of global government defense and law enforcement agencies. Together, we represent a unique combination of tested and proven innovation, technology and competence that no one in the market can match."

See Us at 2014 Voice Biometrics Conference

Pindrop CEO Vijay Balasubramaniyan and AGNITiO CEO Emilio Martinez will join other industry leaders at the 2014 Voice Biometrics Conference held this week at the Fairmont Hotel in San Francisco. Vijay and Emilio will deliver keynote sessions and participate on security-related panels addressing various topics relevant to call center fraud, secure mobile authentication, securing biometric applications and multi-factor authentication. Follow them on Twitter:@pindrop and @agnitiocorp).

About AGNITiO

AGNITiO, www.agnitio-corp.com, is a worldwide market leader for voice biometrics solutions in government and commercial sectors. AGNITiO has an extensive customer base including leading police, intelligence, military and other government organizations in 38 countries, as well as a number of leading customers and partners in the commercial sector. AGNITiO Corp. is the US subsidiary, leading business development in USA and Canada. AGNITiO's technology and products are protected by a family of patents that grows every year.

AGNITiO KIVOX is a voice biometrics product family targeted at the corporate sector. Financial services, telecommunications, utilities and other sectors are implementing new security solutions based on voice biometrics. KIVOX is ideally positioned in this market, with underlying voice identification technology developed in most demanding environments such as forensics and intelligence.

AGNITiO has obtained numerous awards including the Red Herring 100 Global (2007), Speech Technology Market leader awards (2007, 2008, 2010 and 2012), Global Security Challenge (2009 and 2011) and Envisioneering's Innovation and Design Award (2014).

AGNITiO is a founding member of the FIDO Alliance (Fast IDentity Online) www.fidoalliance.org, which is dedicated to delivering open standards for strong multi-factor authentication. AGNITiO is already delivering a FIDO Alliance model solution with its voice biometrics Voice iD platform.

About Pindrop Security

Pindrop Security, headquartered in Atlanta, Ga., is a privately-held company that provides enterprise solutions that help prevent phone-based fraud. Its breakthrough phoneprinting technology can identify phone devices uniquely just from the call audio thereby detecting fraudulent calls as well as authenticating legitimate callers. We have helped enterprises eliminate financial losses and reduce operational costs on their phone channel. Pindrop's customers include two of the top five banks and one of the leading online brokerages. Named SC Magazine 2013 Rookie Security Company of the Year and one of the 10 Most Innovative Companies at the 2012 RSA conference, Pindrop Security's solutions restore enterprises' confidence in the security of phone-based transactions.

All trademarks and trade names are the property of their respective owners.

1. Gartner, 'Using Voice Biometrics and Phone Printing to Secure Telephony and Authenticate Callers,' Avivah Litan, July 30, 2013.

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
Predictive analytics tools monitor, report, and troubleshoot in order to make proactive decisions about the health, performance, and utilization of storage. Most enterprises combine cloud and on-premise storage, resulting in blended environments of physical, virtual, cloud, and other platforms, which justifies more sophisticated storage analytics. In his session at 18th Cloud Expo, Peter McCallum, Vice President of Datacenter Solutions at FalconStor, discussed using predictive analytics to mon...
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
@GonzalezCarmen has been ranked the Number One Influencer and @ThingsExpo has been named the Number One Brand in the “M2M 2016: Top 100 Influencers and Brands” by Onalytica. Onalytica analyzed tweets over the last 6 months mentioning the keywords M2M OR “Machine to Machine.” They then identified the top 100 most influential brands and individuals leading the discussion on Twitter.
"We are an all-flash array storage provider but our focus has been on VM-aware storage specifically for virtualized applications," stated Dhiraj Sehgal of Tintri in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
In IT, we sometimes coin terms for things before we know exactly what they are and how they’ll be used. The resulting terms may capture a common set of aspirations and goals – as “cloud” did broadly for on-demand, self-service, and flexible computing. But such a term can also lump together diverse and even competing practices, technologies, and priorities to the point where important distinctions are glossed over and lost.
All clouds are not equal. To succeed in a DevOps context, organizations should plan to develop/deploy apps across a choice of on-premise and public clouds simultaneously depending on the business needs. This is where the concept of the Lean Cloud comes in - resting on the idea that you often need to relocate your app modules over their life cycles for both innovation and operational efficiency in the cloud. In his session at @DevOpsSummit at19th Cloud Expo, Valentin (Val) Bercovici, CTO of Soli...
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
"IoT is going to be a huge industry with a lot of value for end users, for industries, for consumers, for manufacturers. How can we use cloud to effectively manage IoT applications," stated Ian Khan, Innovation & Marketing Manager at Solgeniakhela, in this SYS-CON.tv interview at @ThingsExpo, held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
Join Impiger for their featured webinar: ‘Cloud Computing: A Roadmap to Modern Software Delivery’ on November 10, 2016, at 12:00 pm CST. Very few companies have not experienced some impact to their IT delivery due to the evolution of cloud computing. This webinar is not about deciding whether you should entertain moving some or all of your IT to the cloud, but rather, a detailed look under the hood to help IT professionals understand how cloud adoption has evolved and what trends will impact th...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, discussed the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
We are always online. We access our data, our finances, work, and various services on the Internet. But we live in a congested world of information in which the roads were built two decades ago. The quest for better, faster Internet routing has been around for a decade, but nobody solved this problem. We’ve seen band-aid approaches like CDNs that attack a niche's slice of static content part of the Internet, but that’s it. It does not address the dynamic services-based Internet of today. It does...
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
What happens when the different parts of a vehicle become smarter than the vehicle itself? As we move toward the era of smart everything, hundreds of entities in a vehicle that communicate with each other, the vehicle and external systems create a need for identity orchestration so that all entities work as a conglomerate. Much like an orchestra without a conductor, without the ability to secure, control, and connect the link between a vehicle’s head unit, devices, and systems and to manage the ...