Welcome!

News Feed Item

James Madison University Extends 28-Year Partnership With Paciolan

University Leverages Core Ticketing and Fundraising Solutions, and Adds Email Marketing System

IRVINE, CA and HARRISONBURG, VA -- (Marketwired) -- 05/13/14 -- Paciolan, the leading provider of ticketing, marketing, fundraising and sales automation solutions in college athletics, today announced that James Madison University (JMU) has renewed its 28-year partnership with the company. With the long-term partnership renewal, JMU will continue to leverage Paciolan's industry leading ticketing, fundraising and Access scanning systems, and has implemented the company's email marketing solution. JMU has been a Paciolan partner since 1986. Paciolan is a subsidiary of the Philadelphia-based sports and entertainment firm Comcast-Spectacor.

"As our trusted partner with evolving and cutting edge products, Paciolan is the gold standard in college athletics," said Jeff Bourne, Director of Athletics at James Madison University. "We are excited to further extend our long-term partnership to maintain and expand our business model with a platform that provides our fans and donors with the best solutions."

JMU continues to utilize Paciolan's Access management solution that provides the university with the ability to offer digital ticketing for its fans and mobile ticket delivery for students. The university launched the 2D barcodes for smartphones to students in 2013 for football, basketball and baseball events, and has since seen a 53% adoption rate since the implementation.

"We really value the excellent customer support provided by Paciolan and the core group of our client partner and eCommerce operations team members who are dedicated and always proactive in helping us find and utilize solutions," said Mike Carpenter, Assistant Athletics Director for Tickets and Customer Relations at James Madison University. "Out student body is digitally savvy and Paciolan's eCommerce tools lets them utilize their smartphones to reserve and download their tickets anywhere, anytime."

Leveraging Paciolan's eVenue online ticketing solution, JMU will continue to efficiently sell tickets and process donations in real-time through the best-of-breed online box office website at JMUSports.com. The branded and integrated site allows JMU to offer fans and donors secure online services and account management, and also the ability to purchase additional university event tickets as JMU now facilitates concert sales through the athletic ticket office for the University Program Board.

The customizable aspects of the eCommerce site enables JMU to integrate Paciolan's tFund solution to enhance their fund development initiatives, including priority points, priority reseating and re-parking processes, while facilitating and leveraging donations for the Duke Club.

"We use our eCommerce site to encourage donations and upsells for fans to upgrade seats and add parking to their ticket orders," added Carpenter. "Now through the use of lightboxes and shopping cart ads, we are able to upsell each customer. It's become a great driver for incremental donations."

In conjunction with the renewed partnership, JMU recently began utilizing PACmail, Paciolan's email marketing solution, to enhance communication with its fans and donors. With the added emphasis to market ticket sales and renewals, upcoming events and promotions, JMU staff is empowered with a platform to tailor segmented messages to highlight strategic initiatives and campaigns with the full integration of data and analytics to extend their marketing reach.

"James Madison University has been a long-standing Paciolan partner and we commend Jeff Bourne and his exceptional staff for continuing to embrace all of the tools in the Paciolan toolbox," said Jane Kleinberger, Founder of Paciolan. "They consistently deliver an exceptional fan and donor experience while simultaneously generating greater revenues and growing attendance. JMU sets the trend for all mid-major college athletics programs."

About Paciolan
Founded in 1980, Paciolan is the leader in venue enablement, powering ticketing, fundraising and marketing technology solutions for leading organizations across North America. Collectively, Paciolan powers over 500 live entertainment organizations that sell over 120 million tickets annually. Primary markets include college athletics, professional sports, performing arts and arenas. Paciolan is a wholly owned subsidiary of Comcast-Spectacor.

Visit www.paciolan.com for additional company information.

Paciolan Media Contacts:
Craig Ricks
Paciolan
Vice President of Marketing
949.823.1636 (O)

Steve Brown
Paciolan
Corporate Marketing Associate
949.823.4506 (O)

JMU Media Contact:
Mike Carpenter
James Madison University
Assistant Athletics Director for Tickets and Customer Relations
540.568.7636 (O)

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
"Loom is applying artificial intelligence and machine learning into the entire log analysis process, from start to finish and at the end you will get a human touch,” explained Sabo Taylor Diab, Vice President, Marketing at Loom Systems, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
When growing capacity and power in the data center, the architectural trade-offs between server scale-up vs. scale-out continue to be debated. Both approaches are valid: scale-out adds multiple, smaller servers running in a distributed computing model, while scale-up adds fewer, more powerful servers that are capable of running larger workloads. It’s worth noting that there are additional, unique advantages that scale-up architectures offer. One big advantage is large memory and compute capacity...
It is ironic, but perhaps not unexpected, that many organizations who want the benefits of using an Agile approach to deliver software use a waterfall approach to adopting Agile practices: they form plans, they set milestones, and they measure progress by how many teams they have engaged. Old habits die hard, but like most waterfall software projects, most waterfall-style Agile adoption efforts fail to produce the results desired. The problem is that to get the results they want, they have to ch...
We build IoT infrastructure products - when you have to integrate different devices, different systems and cloud you have to build an application to do that but we eliminate the need to build an application. Our products can integrate any device, any system, any cloud regardless of protocol," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA
Cloud Expo, Inc. has announced today that Andi Mann and Aruna Ravichandran have been named Co-Chairs of @DevOpsSummit at Cloud Expo Silicon Valley which will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. "DevOps is at the intersection of technology and business-optimizing tools, organizations and processes to bring measurable improvements in productivity and profitability," said Aruna Ravichandran, vice president, DevOps product and solutions marketing...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
The Internet giants are fully embracing AI. All the services they offer to their customers are aimed at drawing a map of the world with the data they get. The AIs from these companies are used to build disruptive approaches that cannot be used by established enterprises, which are threatened by these disruptions. However, most leaders underestimate the effect this will have on their businesses. In his session at 21st Cloud Expo, Rene Buest, Director Market Research & Technology Evangelism at Ara...
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), provided an overview of various initiatives to certify the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldwide re...
Wooed by the promise of faster innovation, lower TCO, and greater agility, businesses of every shape and size have embraced the cloud at every layer of the IT stack – from apps to file sharing to infrastructure. The typical organization currently uses more than a dozen sanctioned cloud apps and will shift more than half of all workloads to the cloud by 2018. Such cloud investments have delivered measurable benefits. But they’ve also resulted in some unintended side-effects: complexity and risk. ...
"We are a monitoring company. We work with Salesforce, BBC, and quite a few other big logos. We basically provide monitoring for them, structure for their cloud services and we fit into the DevOps world" explained David Gildeh, Co-founder and CEO of Outlyer, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
SYS-CON Events announced today that Enzu will exhibit at SYS-CON's 21st Int\ernational Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to focus on the core of their ...
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...
In 2014, Amazon announced a new form of compute called Lambda. We didn't know it at the time, but this represented a fundamental shift in what we expect from cloud computing. Now, all of the major cloud computing vendors want to take part in this disruptive technology. In his session at 20th Cloud Expo, Doug Vanderweide, an instructor at Linux Academy, discussed why major players like AWS, Microsoft Azure, IBM Bluemix, and Google Cloud Platform are all trying to sidestep VMs and containers wit...