Welcome!

News Feed Item

MDLIVE Survey: Young “Invincibles” Favor Mobile Healthcare

MDLIVE, the nation’s leading provider of telehealth services and software, today announced the findings from its 2014 Mobile Health Index. The nationwide survey was conducted online in March within the United States by Harris Poll on behalf of MDLIVE among over 2,000 adults ages 18 and over. The survey, which was aimed at discovering how Americans feel about having mobile access to doctors in the United States, found that more than half of Americans who have a doctor (54%) have postponed a visit because it is too inconvenient. Top reasons for postponing a visit include:

  • Cannot take a day off from work - 30%
  • High costs (co-pays, co-insurance) - 25%
  • Takes too long to get an appointment - 16%
  • Don’t want to sit too long in the waiting room - 12%
  • Embarrassment about my condition - 7%
  • Too many germs at healthcare provider’s location - 6%
  • Not comfortable discussing personal medical issues in person - 4%

The “Young Invincibles” (those ages 18-34) who have a doctor are more likely than any other age group to have delayed an appointment with their doctor (71%, vs. 60% of those age 35-44, 54% of those age 45-54, 48% of those age 55-64, and 30% of those age 65 plus).

Nearly 3 in 10 Will Surrender Something for Mobile Access to Their Doctor

According to the survey, more than one quarter (27%) of Americans who have a doctor revealed that there are things they’d be willing to give up if it meant they would always have access to their doctor on a mobile device. Among the sacrifices some are willing to make include giving up shopping for a month (13%), skipping their next vacation (9%), skipping showers for a week (5%), or forfeiting a salary increase (3%). Some Americans (1%) would even give up their significant other if it meant complete access to a doctor on mobile devices. The 18-34 age group (42%) even admitted they’d be willing to make some kind of sacrifice if it meant they could speak to a doctor at anytime on their mobile device, while the older generations (32% of those 35-44, 20% of those age 45-45, 19% of those age 55-64 and 16% of those age 65 plus) are less likely to say the same.

“The study demonstrates that telehealth is not just seeing a demand for access to quality patient care anywhere, anytime but that the industry is at an inflection point where adoption among the younger generations will drive demand among both consumers and young professionals entering the workforce,” said Randy Parker, Founder and CEO of MDLIVE. “MDLIVE is leading this movement by announcing along with the results of our study the release of the world’s most feature rich, user-centric mobile app, marking the first truly integrated virtual health system. MDLIVE is fully focused on providing the best quality, and most accessible, healthcare at an affordable rate for all users worldwide where and when they want it.”

Americans Would Access Telehealth on Vacation

The survey also discovered where Americans would be most likely to have a consultation with a doctor via a mobile device, with the number one choice (35%) being while on vacation. Other top choices include:

  • In bed - 33%
  • While at work - 23%
  • While riding in a car - 20%
  • While walking down the street - 12%
  • While in the bathroom - 12%
  • From a child’s sporting event - 8%

More Affordable and Accessible Healthcare Makes Lives Easier

More than two thirds (69%) of Americans who have a doctor have recommendations of how their doctor can make their lives easier. Among top preferences are providing more affordable options or payment plans (28%), working with insurance companies for better payment processing (26%), and being available 24 hours a day (26%). Providing quality patient care online (24%), making referrals to a specialist easier (24%), and providing quality patient care on a mobile device (19%) were also suggested improvements.

Americans Said There are Benefits That Make Telehealth a Better Option

More than two thirds of Americans who have a doctor (67%) said that there are benefits that would make consulting their doctor over a mobile device the best option for them. Among top benefits are if it lowered the cost of the consultation (36%) or if there were no waiting rooms or cancelled appointments (36%). Shorter consultation times (34%), the doctor having access to full medical histories (32%), doctors available 24 hours a day (29%), if their doctor was a U.S. Board Certified physician (24%), or having more private consultations (14%) were also suggested benefits.

The new MDLIVE mobile app for iPhone provides consumers and healthcare providers with immediate, secure 24x7x365 access to telehealth services from the privacy of the home, at work or even on the go, including weekends and Holidays. The app is compatible on iPhone and available now for free download at the App Store.

Survey Methodology

This survey was conducted online within the United States by Harris Poll on behalf of MDLIVE from March 6-10, 2014 among 2,061 adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact Alessandra Nagy at 310-935-2592.

About MDLIVE

Founded in 2009, MDLIVE is a leading provider of telehealth services and software, providing telehealth, online and on-demand healthcare that benefits consumers, employers, payers, hospitals, physician practice groups and accountable care organizations. Headquartered in Sunrise, Florida, MDLIVE works with Board Certified physicians and therapists, nationwide to provide around-the-clock connected care.

The company’s cloud-based Virtual Medical Office software platform makes it possible for patients, healthcare professionals and plan administrators to collaborate seamlessly and securely via voice, video, email and mobile devices. Payers and providers can also utilize the HIPAA and PHI-compliant system to collect and share clinical data from patient medical records, lab results and in-home biometric devices for real-time risk assessments, wellness advice, diagnosis and treatment.

MDLIVE physicians can diagnose, treat and, if needed, write prescriptions (non-controlled substances only) for routine medical conditions 24/7/365 Anytime, Anywhere. Learn more at www.mdlive.com and connect with us on https://www.facebook.com/MDLIVETelehealth to join the telehealth conversation.

To see a brief video about MDLIVE’s connected care delivery services please watch www.mdlive.com/media/storkmdlive.html.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Enterprises have forever faced challenges surrounding the sharing of their intellectual property. Emerging cloud adoption has made it more compelling for enterprises to digitize their content, making them available over a wide variety of devices across the Internet. In his session at 19th Cloud Expo, Santosh Ahuja, Director of Architecture at Impiger Technologies, will introduce various mechanisms provided by cloud service providers today to manage and share digital content in a secure manner....
StarNet Communications Corp has announced the addition of three Secure Remote Desktop modules to its flagship X-Win32 PC X server. The new modules enable X-Win32 to safely tunnel the remote desktops from Linux and Unix servers to the user’s PC over encrypted SSH. Traditionally, users of PC X servers deploy the XDMCP protocol to display remote desktop environments such as the Gnome and KDE desktops on Linux servers and the CDE environment on Solaris Unix machines. XDMCP is used primarily on comp...
Fact: storage performance problems have only gotten more complicated, as applications not only have become largely virtualized, but also have moved to cloud-based infrastructures. Storage performance in virtualized environments isn’t just about IOPS anymore. Instead, you need to guarantee performance for individual VMs, helping applications maintain performance as the number of VMs continues to go up in real time. In his session at Cloud Expo, Dhiraj Sehgal, Product and Marketing at Tintri, wil...
DevOps at Cloud Expo, taking place Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long dev...
SYS-CON Events announced today that Isomorphic Software will exhibit at DevOps Summit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Isomorphic Software provides the SmartClient HTML5/AJAX platform, the most advanced technology for building rich, cutting-edge enterprise web applications for desktop and mobile. SmartClient combines the productivity and performance of traditional desktop software with the simp...
With so much going on in this space you could be forgiven for thinking you were always working with yesterday’s technologies. So much change, so quickly. What do you do if you have to build a solution from the ground up that is expected to live in the field for at least 5-10 years? This is the challenge we faced when we looked to refresh our existing 10-year-old custom hardware stack to measure the fullness of trash cans and compactors.
Extreme Computing is the ability to leverage highly performant infrastructure and software to accelerate Big Data, machine learning, HPC, and Enterprise applications. High IOPS Storage, low-latency networks, in-memory databases, GPUs and other parallel accelerators are being used to achieve faster results and help businesses make better decisions. In his session at 18th Cloud Expo, Michael O'Neill, Strategic Business Development at NVIDIA, focused on some of the unique ways extreme computing is...
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions wi...
Cloud computing is being adopted in one form or another by 94% of enterprises today. Tens of billions of new devices are being connected to The Internet of Things. And Big Data is driving this bus. An exponential increase is expected in the amount of information being processed, managed, analyzed, and acted upon by enterprise IT. This amazing is not part of some distant future - it is happening today. One report shows a 650% increase in enterprise data by 2020. Other estimates are even higher....
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
Identity is in everything and customers are looking to their providers to ensure the security of their identities, transactions and data. With the increased reliance on cloud-based services, service providers must build security and trust into their offerings, adding value to customers and improving the user experience. Making identity, security and privacy easy for customers provides a unique advantage over the competition.
Qosmos has announced new milestones in the detection of encrypted traffic and in protocol signature coverage. Qosmos latest software can accurately classify traffic encrypted with SSL/TLS (e.g., Google, Facebook, WhatsApp), P2P traffic (e.g., BitTorrent, MuTorrent, Vuze), and Skype, while preserving the privacy of communication content. These new classification techniques mean that traffic optimization, policy enforcement, and user experience are largely unaffected by encryption. In respect wit...
19th Cloud Expo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterpri...
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.