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Edmonton Tourism Celebrates the Best in Customer Service

EDMONTON, ALBERTA -- (Marketwired) -- 05/14/14 -- It's all about the experience, and Edmonton Tourism celebrated the best in customer service at the 14th annual You're Welcome Edmonton Awards last night. Recognizing individuals for their outstanding contributions in providing top notch customer service, 18 awards were given to the following Edmontonians:


Dining Server - Matt Deacon, Cactus Club Cafe Jasper Avenue

Administrative Services - Imran Gill, Northlands

Banquet/Catering Server - Ansuya Tailor, Shaw Conference Centre

Bartender/Wine Steward - Fady James, Hundred Bar and Kitchen

Counter/Quick Server - Kristen Lickacz, River Cree Resort and Casino

Culinary Services - Earl Briones, Lux Steakhouse

Volunteer Services - Sophie Sakousky, Edmonton International Airport

Driver Services - Bill Heesing, Legends Limousine

Customer Service - Transportation - Himani Basra, Airport Terminal Services

Gaming Services - Janice Park, Casino Yellowhead

Guest Services - Shannon Pompu, DoubleTree by Hilton

Host Services - Hannah Wish, Cactus Club Cafe Jasper Avenue

Housekeeping - Lazaro Carranza, Ramada Hotel and Conference Centre

Operational Support - Nicole Manly, Shaw Conference Centre

Retail Services - Benedict Medina, Radisson Hotel Edmonton South

Support Services - Donna Paliwoda, Northlands

Evening Fine Dining Server - Santana Arturo, Fairmont Hotel Macdonald

Tourism Services - Bretton Weir, Legislative Assembly of Alberta

"All our nominees have gone above and beyond to provide exceptional quality service to our guests," says Maggie Davison, vice president of Edmonton Tourism. "It is an honour to celebrate, recognize and award them for the passion they have for their roles in our industry. The You're Welcome Edmonton program speaks to the authenticity and originality of our people in this great city. It shows their creativity and welcoming spirit, and it shows the great pride, and hard work that goes into providing our guests with an amazing Edmonton experience."

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