Welcome!

News Feed Item

IPsoft and Cygate Awarded Innovation Accolade for Autonomic-Enabled IT Transformation

Leading third party sourcing advisor, Alsbridge plc, has recognized an IT transformation programme implemented by IPsoft and Cygate as one of the most innovative use of automation technology in Europe. The Alsbridge Innovation Award highlights and celebrates the tremendous business impact achieved through the successful deployment of IPsoft’s autonomic IT management solution, IPcenter, across the Swedish service provider’s IT infrastructure.

This is part of a select number of Alsbridge Innovation Awards being announced today, which recognize excellent and innovative practice in the area of services and outsourcing.

Within the space of three years, Cygate was able to grow its business fourfold without increasing its cost base. In parallel, the speed, quality and consistency of IT operations increased dramatically. Today up to 75% of the service provided to Cygate’s clients is delivered through the use of virtual, expert, engineers.

“Without the use of IPsoft’s technology, we would not have come so far in reaching our growth goals. By embracing automation we have broken the link between rising business volumes and a rising cost base. More importantly, our improved efficiency and reliability has allowed us to accelerate the speed with which we can onboard clients and execute changes to keep pace with dynamic business needs,” says Mats Magiste, Cygate’s Chief Technology Officer.

“We pride ourselves in delivering concrete business outcomes for our clients through the use of autonomic and cognitive solutions. Working hand in hand with Cygate, we have demonstrated IPcenter’s ability to drive transformation of IT service management and achieve higher service levels while reducing costs,” said Chetan Dube, IPsoft, CEO. “We are honored and delighted to have received this innovation award from Alsbridge, one of the world’s largest and most respected global advisors on IT and business process sourcing,” he said.

“The IPsoft/Cygate case is a very deserving Alsbridge Innovation Award winner. It was great to hear from Cygate how working with IPsoft has helped to transform their operations and produce a range of clear business benefits. The autonomic technology underlying this award is an emerging area of interest for many organizations, so we really wanted to recognize the IPsoft/Cygate case for helping to break new ground”, said Rick Simmonds, Managing Partner at Alsbridge plc.

About IPsoft

IPsoft automates IT and business processes for enterprises across a wide range of industries. Through its portfolio of world leading autonomic and cognitive solutions it provides services that allow its clients to secure competitive advantage. Headquartered in New York City, IPsoft has offices in ten countries across the world and serves more than 500 of the world’s leading brands directly as well as more than half of the world’s largest IT services providers. For more information please visit www.ipsoft.com

About Cygate

Cygate was founded in 1978 and is driven with a passion for the optimal use of new technologies to make customers more successful.

Thanks to its partnership with leading technology suppliers, it has extensive experience in creating solutions for customers across a wide range of industries including: Internet service providers, telecommunications companies, government agencies, financial institutions, Internet companies, and manufacturers. Cygate utilizes its expertise in networking, security, telephony / Unified Communications, mobility, platforms, datacenters, virtualization and operations, to create IT infrastructure solutions that increase efficiency and reduce risks in businesses. For more information visit cygate.se

About Alsbridge

Alsbridge is an award winning international consultancy firm, which helps clients get great results from outsourcing, offshoring and shared services. Alsbridge have proven methodologies, the best current market data, and all Alsbridge consultants are experienced specialists. Alsbridge give direct, practical advice and support, and help clients to maximize the benefits of sourcing.

http://www.alsbridge.eu

About the Alsbridge Innovation Awards

The Alsbridge Innovation Awards have been established to highlight how outsourcing providers and their clients can create new value, over and above what is normally expected. Alsbridge’s research shows that increasingly outsourcers and their clients are aiming to innovate: looking beyond the obvious, building on the trust and insight developed through long term relationships, and tapping into emerging technologies, tools and techniques. These awards celebrate the best examples of this innovative spirit.

http://www.alsbridge.eu/innovation_award_announcement

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deli...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
Quickly find the root cause of complex database problems slowing down your applications. Up to 88% of all application performance issues are related to the database. DPA’s unique response time analysis shows you exactly what needs fixing - in four clicks or less. Optimize performance anywhere. Database Performance Analyzer monitors on-premises, on VMware®, and in the Cloud, including Amazon® AWS and Azure™ virtual machines.
SYS-CON Events announced today that Grape Up will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Grape Up is a software company specializing in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market across the U.S. and Europe, Grape Up works with a variety of customers from emergi...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Translating agile methodology into real-world best practices within the modern software factory has driven widespread DevOps adoption, yet much work remains to expand workflows and tooling across the enterprise. As models evolve from pockets of experimentation into wholescale organizational reinvention, practitioners find themselves challenged to incorporate the culture and architecture necessary to support DevOps at scale. In his session at @DevOpsSummit at 20th Cloud Expo, Anand Akela, Senior...
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in compute, storage and networking technologies, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
Judith Hurwitz is president and CEO of Hurwitz & Associates, a Needham, Mass., research and consulting firm focused on emerging technology, including big data, cognitive computing and governance. She is co-author of the book Cognitive Computing and Big Data Analytics, published in 2015. Her Cloud Expo session, "What Is the Business Imperative for Cognitive Computing?" is scheduled for Wednesday, June 8, at 8:40 a.m. In it, she puts cognitive computing into perspective with its value to the busin...
SYS-CON Events announced today that Hitachi, the leading provider the Internet of Things and Digital Transformation, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Hitachi Data Systems, a wholly owned subsidiary of Hitachi, Ltd., offers an integrated portfolio of services and solutions that enable digital transformation through enhanced data management, governance, mobility and analytics. We help globa...
Blockchain is a shared, secure record of exchange that establishes trust, accountability and transparency across supply chain networks. Supported by the Linux Foundation's open source, open-standards based Hyperledger Project, Blockchain has the potential to improve regulatory compliance, reduce cost and time for product recall as well as advance trade. Are you curious about Blockchain and how it can provide you with new opportunities for innovation and growth? In her session at 20th Cloud Exp...
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
Everyone wants to use containers, but monitoring containers is hard. New ephemeral architecture introduces new challenges in how monitoring tools need to monitor and visualize containers, so your team can make sense of everything. In his session at @DevOpsSummit, David Gildeh, co-founder and CEO of Outlyer, will go through the challenges and show there is light at the end of the tunnel if you use the right tools and understand what you need to be monitoring to successfully use containers in your...