Welcome!

News Feed Item

Kroll Ontrack Warns That Keeping Your Dark Data (Tapes) in Good Standing Requires a Strategy Beyond Hope

Tape is not dead. The 60-year-old storage device is the medium of choice for storing a company’s dark data, defined by Gartner as information assets organizations collect, process and store during regular business activities, but generally fail to use for other purposes. Tape archives contain dark data that could potentially be monetized through the harvesting and analysis of data; however, Kroll Ontrack, a leading provider of data recovery and ediscovery products and services, received nearly 300 tape inquiries in 2013 related to legacy tapes where most of the customers did not know what was on the tapes and required a tape catalog and restoration.

“Tape is a popular dark data storage medium because it is cheap and relatively easy to store,” said Jeff Pederson, manager of data recovery operations, Kroll Ontrack. “Situations, however, commonly arise, which require IT administrators to access and retrieve that data using up-to-date software, hardware and a current, organized tape catalog. This is where organizations tend to get in trouble. For example, a recent Kroll Ontrack survey of 600 resellers revealed that almost two-thirds of respondents (60 percent) said that customers have requested legacy tape services, but that they don’t currently provide them.”

The following five common situations define the tape recovery market:

  • Compliance: Bound by industry regulations as well as a corporation’s own document retention policy, a tape or series of tapes are put back into circulation before their end of life (compliance) date, effectively deleting data that is required for compliance purposes.
  • Litigation: The legal department requires data to be collected from tapes the company no longer has the software for or the hardware resources to extract the data in time to meet the deadline provided.
  • Migration: A new backup software is purchased, requiring a large volume of tapes and thus man hours to migrate to the new software.
  • Damaged: A natural disaster causes damage to a set of tapes, requiring cleanroom techniques and parts to recover the lost data.
  • End of Life: A corporation let their tape software license lapse or disposed of tape reading hardware, and the entity no longer has the hardware or software to perform the recovery.

“Storing data on tapes does not mean that data is obsolete. Dark data on tapes is an enterprise goldmine, which requires care and continual vigilance,” added Pederson. “Whether it is auditing, indexing and cataloging tapes that are unmarked or required for compliance; providing software or hardware to access legacy tapes; or recovering data from damaged tapes, Kroll Ontrack has a dedicated Ontrack Data Recovery R&D staff that has been building and improving upon cutting-edge tape recovery tools that work independently of backup infrastructure/software for more than 20 years.”

Kroll Ontrack recommends the following tips to protect your tapes or enhance the chance for a successful recovery:

  • Keep legacy hardware and software for all types of tapes in storage.
  • Make sure your tapes are correctly labeled and cataloged so they can be easily located when needed.
  • Test your tapes at least once a year by reading a random sample.
  • Store tapes in a dry place and off of the ground. If tapes happen to get water damaged, keep them wet until they are received by a data recovery company.
  • Securely delete tapes that have reached their end of lifecycle leveraging a degausser since “normal” deletion will not be sufficient.
  • Keep the contact information for a third-party company who provides a comprehensive list of tape services.

For more information regarding common tape recovery scenarios and how to avoid them, Kroll Ontrack is offering a webinar on May 22 at 1 p.m. Central. Further, for a complete list of Kroll Ontrack’s tape services, visit: http://www.krollontrack.com/information-management/custom-tape-services/.

About Kroll Ontrack Inc.
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers manage, recover, backup, search, analyze, and produce data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data backup, data destruction, electronic discovery and document review. For more information about Kroll Ontrack and its offerings please visit: www.krollontrack.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
In the next five to ten years, millions, if not billions of things will become smarter. This smartness goes beyond connected things in our homes like the fridge, thermostat and fancy lighting, and into heavily regulated industries including aerospace, pharmaceutical/medical devices and energy. “Smartness” will embed itself within individual products that are part of our daily lives. We will engage with smart products - learning from them, informing them, and communicating with them. Smart produc...
"We provide DevOps solutions. We also partner with some key players in the DevOps space and we use the technology that we partner with to engineer custom solutions for different organizations," stated Himanshu Chhetri, CTO of Addteq, in this SYS-CON.tv interview at DevOps at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Providing the needed data for application development and testing is a huge headache for most organizations. The problems are often the same across companies - speed, quality, cost, and control. Provisioning data can take days or weeks, every time a refresh is required. Using dummy data leads to quality problems. Creating physical copies of large data sets and sending them to distributed teams of developers eats up expensive storage and bandwidth resources. And, all of these copies proliferating...
“DevOps is really about the business. The business is under pressure today, competitively in the marketplace to respond to the expectations of the customer. The business is driving IT and the problem is that IT isn't responding fast enough," explained Mark Levy, Senior Product Marketing Manager at Serena Software, in this SYS-CON.tv interview at DevOps Summit, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Hardware virtualization and cloud computing allowed us to increase resource utilization and increase our flexibility to respond to business demand. Docker Containers are the next quantum leap - Are they?! Databases always represented an additional set of challenges unique to running workloads requiring a maximum of I/O, network, CPU resources combined with data locality.
The speed of software changes in growing and large scale rapid-paced DevOps environments presents a challenge for continuous testing. Many organizations struggle to get this right. Practices that work for small scale continuous testing may not be sufficient as the requirements grow. In his session at DevOps Summit, Marc Hornbeek, Sr. Solutions Architect of DevOps continuous test solutions at Spirent Communications, explained the best practices of continuous testing at high scale, which is rele...
"We got started as search consultants. On the services side of the business we have help organizations save time and save money when they hit issues that everyone more or less hits when their data grows," noted Otis Gospodnetić, Founder of Sematext, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
The emerging Internet of Everything creates tremendous new opportunities for customer engagement and business model innovation. However, enterprises must overcome a number of critical challenges to bring these new solutions to market. In his session at @ThingsExpo, Michael Martin, CTO/CIO at nfrastructure, outlined these key challenges and recommended approaches for overcoming them to achieve speed and agility in the design, development and implementation of Internet of Everything solutions with...
"What is the next step in the evolution of IoT systems? The answer is data, information, which is a radical shift from assets, from things to input for decision making," stated Michael Minkevich, VP of Technology Services at Luxoft, in this SYS-CON.tv interview at @ThingsExpo, held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
DevOps tends to focus on the relationship between Dev and Ops, putting an emphasis on the ops and application infrastructure. But that’s changing with microservices architectures. In her session at DevOps Summit, Lori MacVittie, Evangelist for F5 Networks, will focus on how microservices are changing the underlying architectures needed to scale, secure and deliver applications based on highly distributed (micro) services and why that means an expansion into “the network” for DevOps.
SYS-CON Events announced today that Catchpoint Systems, Inc., a provider of innovative web and infrastructure monitoring solutions, has been named “Silver Sponsor” of SYS-CON's DevOps Summit at 18th Cloud Expo New York, which will take place June 7-9, 2016, at the Javits Center in New York City, NY. Catchpoint is a leading Digital Performance Analytics company that provides unparalleled insight into customer-critical services to help consistently deliver an amazing customer experience. Designed ...
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, discussed the best practices that will ensure a successful smart city journey.
Every successful software product evolves from an idea to an enterprise system. Notably, the same way is passed by the product owner's company. In his session at 20th Cloud Expo, Oleg Lola, CEO of MobiDev, will provide a generalized overview of the evolution of a software product, the product owner, the needs that arise at various stages of this process, and the value brought by a software development partner to the product owner as a response to these needs.