News Feed Item

Coveo Personalizes the Search Experience for Sitecore Websites

Fully integrated with the Sitecore(R) Experience Database(TM), Coveo empowers marketers to create high-impact, contextual search-driven websites

QUEBEC CITY, QC -- (Marketwired) -- 05/15/14 -- Coveo today announced major feature upgrades to its popular search and relevance solution Coveo for Sitecore, which enables organizations to build contextual search and discovery experiences on websites powered by the Sitecore® Experience Platform. With this release, Coveo for Sitecore has delivered full integration with the Sitecore® Experience Database™ (xDB™), empowering marketers to personalize the search results, page content and product offerings displayed to website visitors.

"Connecting each site visitor with the products and messages most personally relevant to them - at precisely the right time and across every device they use - is the most important driver of site conversions and customer engagement," stated JP Provencal, SVP of Strategic Alliances at Coveo. "With Coveo for Sitecore, our mission was to make it easy for non-technical marketers to create these rich, highly-personal search and exploration experiences using the same Sitecore tools they utilize to manage the rest of their sites. We are pleased to be partnering with forward-leaning organizations to make their website personalization goals a reality."

Feature enhancements in the latest release of Coveo for Sitecore include:

Sitecore Experience Database (xDB) Integration: Leveraging the comprehensive profile and activity data managed within Sitecore's xDB, Coveo for Sitecore makes it possible for marketers to easily tailor personalized search experiences and content pages for each unique website visitor. By utilizing the insights the Sitecore xDB captures about each site visitor - including select demographic information, prior activity on the site, and past exposures to email and other marketing initiatives - marketers can use Coveo for Sitecore to offer each site visitor the products and content most relevant to them at that precise moment in their customer journey. And because it is fully integrated into the Sitecore platform, marketers can build and manage these experiences with the Sitecore tools they use to manage their entire website.

Actionable Usage Analytics and Reporting: To optimize how site visitors find and engage with products and content on the site, marketers need access to granular yet "easy to act upon" site search analytics. With a flexible dashboard and actionable reports, Coveo for Sitecore provides marketers with total line of sight into key search performance metrics including trending searches, search keyword frequency and search conversion rates. This enables marketers to quickly tune the site's content, product offers and personalized search profiles in response to changing visitor preferences, competitive activity or identified gaps in content. And because Coveo is fully integrated within Sitecore Experience Platform, all search usage analytics are channeled back and stored directly within the Sitecore xDB, enriching the platform's visitor profiles to make future website experiences even more personalized.

Improved Mobile Support & Design Architecture: Because a website's search capabilities are so essential and impactful for mobile users, Coveo for Sitecore fully supports Responsive Design, and provides a number of easy-to-configure templates to deploy dynamic search for visitors using iOS and Android devices. And to provide administrators and systems integrators with more flexibility in how search-driven web pages are built, Coveo for Sitecore now fully supports Model-View Controller (MVC) architectural patterns.

"Successful digital brand experiences deliver the content and products that are specifically tailored to each unique visitor and their precise place in the customer journey," commented Darren Guarnaccia, chief strategy officer at Sitecore. "By connecting big data and contextual search, Coveo for Sitecore empowers marketers to deliver the personalized digital experiences that delight customers and earn brand loyalty."

"The Institue of Food Technologists deployed Coveo for Sitecore on our internet site, and we have been impressed with not only the great search performance it provides our visitors, but also its ease of use and deep integration with the Sitecore stack," stated Marc Bernstein, VP of Information Technology at the Institute of Food Technologists. "And importantly, the Coveo team is one of the most responsive and well run I have worked with. Not only do they have deep product knowledge, but they understand Sitecore and have been indispensable in a smooth implementation. As we look to continue enriching the visitor experience on our site, we view Coveo for Sitecore as a go-to solution, given the experience we've had so far."

Coveo currently has more than 100 implementations within leading Sitecore-powered sites globally. To learn more about Coveo for Sitecore and read about other organizations who have achieved success, please visit www.coveo.com/sitecore.

And for more information about how to make powerful and compelling search a reality on your website, read Coveo's latest solution brief: Website Search is Business-Critical, and Marketers Should Own It.

About Sitecore

Sitecore is the global leader in customer experience management. The company delivers highly relevant content and personalized digital experiences that delight audiences, build loyalty and drive revenue. With the Sitecore® Experience® Platform™, marketers can own the experience of every customer that engages with their brand, across every channel. More than 3,500 of the world's leading brands - including American Express, Carnival Cruise Lines, easyJet, Heineken and L'Oreal - trust Sitecore to help them deliver the meaningful interactions that win customers for life.

About Coveo

Coveo makes companies and websites more relevant and responsive by providing technology that delivers in real time the most relevant, context-aware information for every employee, every customer, and every website visitor.

Coveo's technology has been recognized as the most complete, end-to-end search & relevance platform available today. Coveo takes search to a new, more relevant level by securely connecting with and harnessing an organization's big, fragmented data from any combination of cloud, social, and on-premise systems. The Coveo Advanced Relevance Engine injects the most relevant knowledge into the context of every user, focusing on three business areas to:

--  Radically boost knowledge management initiatives by making an
    organization's collective knowledge easily accessible & relevant, so
    that all employees can take the best actions;
--  Inject more relevant knowledge into customer service and sales
    interactions; and
--  Personalize online customer experiences within high-end websites and

Coveo is a strategic partner of several leading software companies such as Salesforce.com and Sitecore, and has been recognized as a visionary by Gartner in its 2013 Magic Quadrant. Among Coveo customers are leading organizations such as Lockheed Martin, Rally Software, and Sungard, among many others. For more information, visit www.coveo.com, follow us on the Coveo blog, LinkedIn, Twitter, and YouTube.

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
SYS-CON Events announced today that Embotics, the cloud automation company, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Embotics is the cloud automation company for IT organizations and service providers that need to improve provisioning or enable self-service capabilities. With a relentless focus on delivering a premier user experience and unmatched customer support, Embotics is the fas...
SYS-CON Events announced today that Cloudbric, a leading website security provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Cloudbric is an elite full service website protection solution specifically designed for IT novices, entrepreneurs, and small and medium businesses. First launched in 2015, Cloudbric is based on the enterprise level Web Application Firewall by Penta Security Sys...
Intelligent machines are here. Robots, self-driving cars, drones, bots and many IoT devices are becoming smarter with Machine Learning. In her session at @ThingsExpo, Sudha Jamthe, CEO of IoTDisruptions.com, will discuss the next wave of business disruption at the junction of IoT and AI, impacting many industries and set to change our lives, work and world as we know it.
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
Governments around the world are adopting Safe Harbor privacy provisions to protect customer data from leaving sovereign territories. Increasingly, global companies are required to create new instances of their server clusters in multiple countries to keep abreast of these new Safe Harbor laws. Is it worth it? In his session at 19th Cloud Expo, Adam Rogers, Managing Director of Anexia, Inc., will discuss how to keep your data legal and still stay in business.
In his session at 19th Cloud Expo, Nick Son, Vice President of Cyber Risk & Public Sector at Coalfire, will discuss the latest information on the FedRAMP Program. Topics will cover: FedRAMP Readiness Assessment Report (RAR). This new process is designed to streamline and accelerate the FedRAMP process from the traditional timeline by initially focusing on technical capability instead of documentation preparedness. FedRAMP for High-impact level systems. Early in 2016 FedRAMP officially publishe...
SYS-CON Events announced today that Impiger Technologies will exhibit in Booth #109 at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Impiger Technologies is a world-class, enterprise software product engineering company specializing in Mobile Application Development, Cloud Applications, Microsoft Technology Solutions, Web Technology and Telecom Services. Impiger Technologies helps enterprises improve busi...
Qosmos, the market leader for IP traffic classification and network intelligence technology, has announced that it will launch the Launch L7 Viewer at CloudExpo | @ThingsExpo Silicon Valley, being held November 1 – 3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The L7 Viewer is a traffic analysis tool that provides complete visibility of all network traffic that crosses a virtualized infrastructure, up to Layer 7. It facilitates and accelerates common IT tasks such as VM migra...
In the 21st century, security on the Internet has become one of the most important issues. We hear more and more about cyber-attacks on the websites of large corporations, banks and even small businesses. When online we’re concerned not only for our own safety but also our privacy. We have to know that hackers usually start their preparation by investigating the private information of admins – the habits, interests, visited websites and so on. On the other hand, our own security is in danger bec...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
As companies adopt the cloud-to-streamline workflow, deployment hasn’t been very seamless because of IT concerns surrounding security risks. The cloud offers many benefits, but protecting and securing information can be tricky across multiple cloud providers and remains IT’s overall responsibility. In his session at 19th Cloud Expo, Simon Bain, CEO of SearchYourCloud, will address security compliance issues associated with cloud applications and how document-level encryption is critical for sup...
SYS-CON Events announced today that MathFreeOn will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MathFreeOn is Software as a Service (SaaS) used in Engineering and Math education. Write scripts and solve math problems online. MathFreeOn provides online courses for beginners or amateurs who have difficulties in writing scripts. In accordance with various mathematical topics, there are more tha...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, will discuss the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Successful digital transformation requires new organizational competencies and capabilities. Research tells us that the biggest impediment to successful transformation is human; consequently, the biggest enabler is a properly skilled and empowered workforce. In the digital age, new individual and collective competencies are required. In his session at 19th Cloud Expo, Bob Newhouse, CEO and founder of Agilitiv, will draw together recent research and lessons learned from emerging and established ...
SYS-CON Events announced today that Cemware will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Use MATLAB functions by just visiting website mathfreeon.com. MATLAB compatible, freely usable, online platform services. As of October 2016, 80,000 users from 180 countries are enjoying our platform service.