|By Business Wire||
|May 19, 2014 10:28 AM EDT||
Viableware, innovators of the RAIL – a pay-at-the-table solution designed exclusively for full-service restaurants – today announced that Dickie Brennan’s Restaurants has been named Operator Innovator of the Year by the National Restaurant Association (NRA) for its use of the RAIL at its New Orleans-based restaurants. Dickie Brennan’s and Viableware were one of three finalists in the Technology category that were nominated for the award and were honored live at the annual NRA Show (May 17-20) in Chicago.
The Operator Innovation Awards are the only program where foodservice operators recognize and celebrate their peers who are transforming the restaurant industry through innovation. Dickie Brennan’s and Viableware were selected by an independent team of restaurant operator experts from across the industry.
“Being recognized by the National Restaurant Association is a tremendous honor and we’re very grateful to have our technology share the spotlight with Dickie Brennan’s Restaurants,” said Joe Snell, CEO of Viableware. “There were some excellent finalists in the technology category, so we’re thrilled that the RAIL was ultimately the technology of choice for the NRA.”
The RAIL is a handheld device designed to look like the traditional bill presentation folder used at most full-service restaurants –but unlike the original, the RAIL will accept EMV or smart card payments, allow guests to securely self-swipe credit or debit cards, auto-calculate the tips, split the bill multiple ways, pay-by-item, and receive email receipts.
Dickie Brennan’s Restaurants – including The Palace Café and Tableau – were among the first to introduce the RAIL payment platform to their guests.
“Using the RAIL devices, we’ve been able to provide our guests with a more private and secure payment experience – one that allows them to keep their card with them at all times,” said Dickie Brennan, owner of Dickie Brennan’s Restaurants. “Additionally, our overall service is enhanced because our wait staff is able to spend more time providing personalized attention, and less time running credit cards to the POS.”
The RAIL seamlessly integrates with leading restaurant POS systems from MICROS, NCR, Aloha, and Dinerware and has been certified to the security standards of 11 of the leading payment processors.
For more information on the RAIL payment platform for full-service restaurants, visit www.viableware.com.
Viableware designs, builds and sells software and hardware products designed to increase waiter efficiency, provide restaurants with new marketing and communication applications, eliminate credit card information theft and improve the dining customer experience.
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