Welcome!

News Feed Item

From Rapid, Remote Installs to On-going Daily Support, iCore Networks’ Robust Unified Communications Services Gets It Done for Dynamic, Fast Growing Pennrose

iCore Networks, the award-winning technology leader in cloud computing, Applications on Demand, and one of the original providers of cloud-based hosted application services, announces today the impact their cloud-based unified communications service has had on their client, Pennrose, a large-scale and premier multifamily development and residential property management company, headquartered in Philadelphia, Pennsylvania.

Prior to its relationship with iCore, Pennrose, a fast growing company with nearly 400 employees, was finding it difficult to manage multiple providers, phone equipment, and network set ups at each of their 160+ locations. They needed a dependable communications solution to effectively maintain their multi-location and multi-property network infrastructure, while reducing costs and providing on-going support, especially when it came to maintaining copper phone lines.

iCore was able to provide Pennrose with a customized and unified solution that drastically simplified their equipment, vendor maintenance requirements, and cost. As the single telecommunications provider for Pennrose, iCore consolidated and unified all of the company’s locations, created a streamlined approach to transitions, and for development of new locations. With little flexibility for downtime, iCore worked with Pennrose to quickly install 90 phones in under two hours at their Property Support Center location, which supports 90 employees. iCore’s Project Management team has remained ever-vigilant in this multi-location install, as Pennrose has continued to rapidly expand, with new sites needed each and every month. The iCore team was able to install new sites in less than a week, and porting over existing sites takes a maximum period of two weeks.

This proactive, lightning-fast turnaround capability, coupled with the high-quality, centralized service, and responsive customer approach is what has continually positioned iCore as a trusted partner for Pennrose.

“We vetted out several different vendors. iCore was actually the last provider to provide an estimate. Other vendors didn’t really seem to be knowledgeable and comfortable with the dynamics of the real estate development and property management business. The solutions that had been presented to us were focused on the install and lacked consistent support. We really needed a provider that was capable of being part of the full and on-going development process,” John DeSantis, IT Director, Pennrose commented. “We never wait for iCore to turn around a new site; normally you have to wait for the provider. In our business, we have to be dynamic. New sites can start off in a development phase, go from a trailer to a model home, and six months later can move to a permanent property. iCore’s been helpful in being onboard and part of our team through the entire process and able to change, as we change. From my research, and what I’ve known, there are not many businesses that understand us, but iCore has been spot on.”

In addition to Pennrose’s needs for quick and consistent installations and deployments, there was a need to maintain a significant amount of copper phone lines included in the cost. Pennrose was previously dealing with long support calls that could easily have been handled remotely. Now, with iCore, Pennrose can remotely resolve issues through iCore’s data center or portal. iCore has also eliminated Pennrose’s maintenance commitment time to maintain those phone lines by managing the lines remotely and efficiently on their end.

“Pennrose has benefitted from the convenience of connecting an iCore phone at any of our properties or at home without any additional configuration or static IP information and have the same consistent quality of service. Another added benefit is not only iCore’s successful history and experience working with large property management and real estate development companies, but the fact that their solution is cloud-based and gives us the flexibility we need as we grow to manage costs, keep our technology assets up-to-date and fully support our business,” DeSantis concluded.

“We are thrilled to deepen our relationship with Pennrose,” stated iCore’s Chairman and CEO, Stephen G. Canton. “Our CloudFUZNTM unified communications solutions are an ideal fit for the development and property management industry, and as a result, we have delivered measurable and significant return to Pennrose as they have grown and expanded to reach new heights. Their prior challenges presented a perfect opportunity for us to ‘jump in’ and add value, and we are excited to help them achieve their future business goals going forward.”

About iCore Networks

iCore Networks was established in 2001, and is the premier provider of integrated solutions that unfailingly meet customer demand now and well into the future. iCore’s unique CloudFUZNTM solution unified communications (UC) to seamlessly virtualize office in the cloud solutions that provide world-class end user capabilities at a fraction of the cost of maintaining in house systems.

Fully managed & integrated hosted Microsoft Lync, Sharepoint, & Exchange; BroadSoft (BroadWorks) virtual hosted communications, video & contact center platform services along with virtualized desktop (VDI), Secure Private Network (SPN) capabilities and a complete end to end professional services support system that racks, stacks & flawlessly virtualizes & maintains end user data center infrastructure both here in the United States & around the globe.

The combination of 'all in one' world-class virtualization & ongoing maintenance services creates a compelling suite of outsourced services for customers to choose from in an applications on demand environment that provides state of the art voice, data, video & workforce collaboration tools when & where customers want them on a global scale.

iCore’s fully secure & scalable network platform that utilizes best in breed providers such as Cisco, Juniper, Oracle, IBM, Polycom and other highly specialized platform components fused into a 'StrongCloud' of services places iCore Networks 'CloudFUZNTM' as the preeminent platform for office in the cloud solutions for businesses worldwide. The company has also been recognized as an industry leader in reports by large analyst firms, including Gartner and Synergy Research Group. For more information about iCore Networks, please visit http://www.icore.com or http://www.icore.com/partners/partners.aspx.

About Pennrose

With more than 30 years of experience, Pennrose combines quality development and proven management to deliver exceptional lifestyle-centered communities for its residents. With the superior knowledge and unparalleled dedication to get the job done right, Pennrose develops and operates both conventional and affordable communities throughout the Eastern half of the United States. For more information, visit https://pennrose.com/.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
"MobiDev is a software development company and we do complex, custom software development for everybody from entrepreneurs to large enterprises," explained Alan Winters, U.S. Head of Business Development at MobiDev, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Vulnerability management is vital for large companies that need to secure containers across thousands of hosts, but many struggle to understand how exposed they are when they discover a new high security vulnerability. In his session at 21st Cloud Expo, John Morello, CTO of Twistlock, addressed this pressing concern by introducing the concept of the “Vulnerability Risk Tree API,” which brings all the data together in a simple REST endpoint, allowing companies to easily grasp the severity of the ...
Agile has finally jumped the technology shark, expanding outside the software world. Enterprises are now increasingly adopting Agile practices across their organizations in order to successfully navigate the disruptive waters that threaten to drown them. In our quest for establishing change as a core competency in our organizations, this business-centric notion of Agile is an essential component of Agile Digital Transformation. In the years since the publication of the Agile Manifesto, the conn...
In his session at 21st Cloud Expo, James Henry, Co-CEO/CTO of Calgary Scientific Inc., introduced you to the challenges, solutions and benefits of training AI systems to solve visual problems with an emphasis on improving AIs with continuous training in the field. He explored applications in several industries and discussed technologies that allow the deployment of advanced visualization solutions to the cloud.
Enterprises are adopting Kubernetes to accelerate the development and the delivery of cloud-native applications. However, sharing a Kubernetes cluster between members of the same team can be challenging. And, sharing clusters across multiple teams is even harder. Kubernetes offers several constructs to help implement segmentation and isolation. However, these primitives can be complex to understand and apply. As a result, it’s becoming common for enterprises to end up with several clusters. Thi...
While some developers care passionately about how data centers and clouds are architected, for most, it is only the end result that matters. To the majority of companies, technology exists to solve a business problem, and only delivers value when it is solving that problem. 2017 brings the mainstream adoption of containers for production workloads. In his session at 21st Cloud Expo, Ben McCormack, VP of Operations at Evernote, discussed how data centers of the future will be managed, how the p...
"NetApp is known as a data management leader but we do a lot more than just data management on-prem with the data centers of our customers. We're also big in the hybrid cloud," explained Wes Talbert, Principal Architect at NetApp, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
The question before companies today is not whether to become intelligent, it’s a question of how and how fast. The key is to adopt and deploy an intelligent application strategy while simultaneously preparing to scale that intelligence. In her session at 21st Cloud Expo, Sangeeta Chakraborty, Chief Customer Officer at Ayasdi, provided a tactical framework to become a truly intelligent enterprise, including how to identify the right applications for AI, how to build a Center of Excellence to oper...
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
"Infoblox does DNS, DHCP and IP address management for not only enterprise networks but cloud networks as well. Customers are looking for a single platform that can extend not only in their private enterprise environment but private cloud, public cloud, tracking all the IP space and everything that is going on in that environment," explained Steve Salo, Principal Systems Engineer at Infoblox, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventio...