|By Business Wire||
|May 21, 2014 11:56 AM EDT||
Clutch, a leading platform powering customer success for over 450 consumer-focused businesses, today announced its ClutchConnectTM Partnership Program. The program is designed to create a framework for collaboration between Clutch and a broad range of partner types. At launch, the ClutchConnect Partnership Program includes more than 50 partners, including RetailNext, Direct Connect, AJB and many more.
The Clutch Customer Success Management (CSM) platform empowers consumer-focused businesses like Godiva Chocolatier, Swatch, Ruum, Life is Good, Pandora Jewelry and The Body Shop to connect with, understand and engage their highest value customers. The relationships driven through the ClutchConnect Partnership Program enable businesses to connect to the CSM platform through over 350 points of integration. By integrating with traditional point-of-sale and e-commerce data, along with consumer social and mobile activity, brands are now armed to generate campaigns that are more targeted, automated and dynamic.
“Our platform streamlines all phases of the customer lifecycle, creating lasting success with a brand’s customers,” said Jenna Flateman Posner, vice president of strategic partnerships, Clutch. “By growing our partner network, we’re able to grow adoption of our platform, increase revenue opportunities for our partners, and offer brands a new way to rapidly enhance customer engagement.”
The ClutchConnect Partnership Program offers a wide range of benefits to ensure the mutual success of Clutch and its partners through four primary relationships to best align Clutch with partners’ products, services and business needs:
Strategic Partnership: This is a customized relationship based on a unique integration opportunity. Strategic Partnerships are typically reserved for point-of-sale technology companies, middleware providers, payment processors, and others. Current Clutch integrations include Micros, Hybris and Mobeam to name a few.
Referral Partnership: This partner is incentivized to secure meetings with members of their client roster that may find value in the Clutch CSM platform. They play an integral role in closing business and identifying new potential clients to pursue together. RetailNext, Zuppler, and Linkable Networks have all recently been instrumental in referring new business to Clutch.
Reseller Partnership: An industry ally responsible for reselling the Clutch offering to their client base. Clutch arms the partner with sales tools and agreements, accepts order forms, and is responsible for processing and supporting the sale and implementation. Direct Connect is the most recent addition to the Clutch Reseller program (see May 21, 2014 press release “Clutch and Direct Connect Enter Reseller Agreement”).
Marketing Partnership: A well-known industry voice who educates its client list and following about Clutch's capabilities through logo placement, emails, blog posts, press releases and the sharing of a client list. Current Clutch marketing partners include AJB, CashStar and Demandware.
“Increasing customer engagement and growing customer loyalty is a priority for every merchant,” said Matt Clyne, President of Direct Connect. “With the gift and loyalty market value reaching over $50 Billion dollars, Direct Connect found a solution that merchants not only wanted today, but tomorrow as well. Covering the essentials such as gift cards, loyalty, virtual terminal and adding new technology like SMS, QR codes, mobile enrollment and more – Clutch is more than the solution, they are our partners in innovation. Together, Direct Connect and Clutch will continue moving up market with improved tools, broader reach and a partnership that will bring new and exciting solutions to merchants everywhere.”
“The hyper-competitive retail industry knows the successful stores of the future will have to interact and communicate with shoppers in a personalized way and in real-time,” explained Maria Fernandez Guajardo, head of product at RetailNext, Inc. “We’re excited about the opportunities to integrate our cutting-edge in-store analytics into Clutch’s platform and deliver to our mutual clients a true value-added differentiator in creating the new best practices for shopper experience.”
To learn more about the ClutchConnect Partnership Program, email Clutch at [email protected].
Clutch empowers consumer-focused businesses to better connect with, understand and engage their highest value customers. The company’s Customer Success Management (CSM) platform integrates traditional POS and e-commerce data, along with consumer social and mobile activity to create more meaningful engagements, longer-lasting relationships and most importantly, more successful customers.
Headquartered in the greater Philadelphia area, Clutch supports over 450 retailers globally and more than 40 million consumer accounts. Clutch is a proud partner company of Safeguard Scientifics (NYSE:SFE) and Ben Franklin Technology Partners. For more information, please visit www.clutch.com, follow Clutch on Twitter @ClutchShopping or like Clutch on Facebook.
Container technology is sending shock waves through the world of cloud computing. Heralded as the 'next big thing,' containers provide software owners a consistent way to package their software and dependencies while infrastructure operators benefit from a standard way to deploy and run them. Containers present new challenges for tracking usage due to their dynamic nature. They can also be deployed to bare metal, virtual machines and various cloud platforms. How do software owners track the usag...
Aug. 1, 2015 10:30 AM EDT Reads: 175
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Aug. 1, 2015 10:00 AM EDT Reads: 278
Chuck Piluso presented a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. Prior to Secure Infrastructure and Services, Mr. Piluso founded North American Telecommunication Corporation, a facilities-based Competitive Local Exchange Carrier licensed by the Public Service Commission in 10 states, serving as the company's chairman and president from 1997 to 2000. Between 1990 and 1997, Mr. Piluso served as chairman & founder of International Te...
Aug. 1, 2015 09:45 AM EDT Reads: 375
There are many considerations when moving applications from on-premise to cloud. It is critical to understand the benefits and also challenges of this migration. A successful migration will result in lower Total Cost of Ownership, yet offer the same or higher level of robustness. In his session at 15th Cloud Expo, Michael Meiner, an Engineering Director at Oracle, Corporation, analyzed a range of cloud offerings (IaaS, PaaS, SaaS) and discussed the benefits/challenges of migrating to each offe...
Aug. 1, 2015 09:45 AM EDT
Puppet Labs has announced the next major update to its flagship product: Puppet Enterprise 2015.2. This release includes new features providing DevOps teams with clarity, simplicity and additional management capabilities, including an all-new user interface, an interactive graph for visualizing infrastructure code, a new unified agent and broader infrastructure support.
Aug. 1, 2015 09:45 AM EDT Reads: 161
SYS-CON Events announced today that MobiDev, a software development company, will exhibit at the 17th International Cloud Expo®, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software development company with representative offices in Atlanta (US), Sheffield (UK) and Würzburg (Germany); and development centers in Ukraine. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobi...
Aug. 1, 2015 08:00 AM EDT Reads: 292
One of the hottest areas in cloud right now is DRaaS and related offerings. In his session at 16th Cloud Expo, Dale Levesque, Disaster Recovery Product Manager with Windstream's Cloud and Data Center Marketing team, will discuss the benefits of the cloud model, which far outweigh the traditional approach, and how enterprises need to ensure that their needs are properly being met.
Aug. 1, 2015 08:00 AM EDT Reads: 1,683
Learn how to solve the problem of keeping files in sync between multiple Docker containers. In his session at 16th Cloud Expo, Aaron Brongersma, Senior Infrastructure Engineer at Modulus, discussed using rsync, GlusterFS, EBS and Bit Torrent Sync. He broke down the tools that are needed to help create a seamless user experience. In the end, can we have an environment where we can easily move Docker containers, servers, and volumes without impacting our applications? He shared his results so yo...
Jul. 31, 2015 11:45 PM EDT Reads: 784
Palerra, the cloud security automation company, announced enhanced support for Amazon AWS, allowing IT security and DevOps teams to automate activity and configuration monitoring, anomaly detection, and orchestrated remediation, thereby meeting compliance mandates within complex infrastructure deployments. "Monitoring and threat detection for AWS is a non-trivial task. While Amazon's flexible environment facilitates successful DevOps implementations, it adds another layer, which can become a ...
Jul. 31, 2015 10:15 PM EDT Reads: 311
With SaaS use rampant across organizations, how can IT departments track company data and maintain security? More and more departments are commissioning their own solutions and bypassing IT. A cloud environment is amorphous and powerful, allowing you to set up solutions for all of your user needs: document sharing and collaboration, mobile access, e-mail, even industry-specific applications. In his session at 16th Cloud Expo, Shawn Mills, President and a founder of Green House Data, discussed h...
Jul. 31, 2015 04:30 PM EDT Reads: 429
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
Jul. 31, 2015 03:00 PM EDT Reads: 497
Mobile, social, Big Data, and cloud have fundamentally changed the way we live. “Anytime, anywhere” access to data and information is no longer a luxury; it’s a requirement, in both our personal and professional lives. For IT organizations, this means pressure has never been greater to deliver meaningful services to the business and customers.
Jul. 31, 2015 01:45 PM EDT Reads: 121
In their session at 17th Cloud Expo, Hal Schwartz, CEO of Secure Infrastructure & Services (SIAS), and Chuck Paolillo, CTO of Secure Infrastructure & Services (SIAS), provide a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. In his role as CEO of Secure Infrastructure & Services (SIAS), Hal Schwartz provides leadership and direction for the company.
Jul. 31, 2015 11:45 AM EDT Reads: 139
In a recent research, analyst firm IDC found that the average cost of a critical application failure is $500,000 to $1 million per hour and the average total cost of unplanned application downtime is $1.25 billion to $2.5 billion per year for Fortune 1000 companies. In addition to the findings on the cost of the downtime, the research also highlighted best practices for development, testing, application support, infrastructure, and operations teams.
Jul. 31, 2015 11:45 AM EDT Reads: 125
For IoT to grow as quickly as analyst firms’ project, a lot is going to fall on developers to quickly bring applications to market. But the lack of a standard development platform threatens to slow growth and make application development more time consuming and costly, much like we’ve seen in the mobile space. In his session at @ThingsExpo, Mike Weiner, Product Manager of the Omega DevCloud with KORE Telematics Inc., discussed the evolving requirements for developers as IoT matures and conducte...
Jul. 31, 2015 08:45 AM EDT Reads: 305