Welcome!

News Feed Item

TEKsystems’ IT Stress and Pride Survey Uncovers Workforce Stability Warning Signals

TEKsystems®, a leading provider of IT staffing solutions, IT talent management expertise and IT services, today released the results of its second annual IT Stress & Pride Survey which explores the levels of stress, expected accessibility and career pride experienced by IT professionals. Overall, the survey results point to significant warning signals for organizations to heed, as they could indicate workforce changes at more mission-critical senior IT positions.

These survey findings represent the views of entry- to mid-level and senior IT professionals in North America across a wide variety of industries.

Warning Signal #1: High Levels of Potential Staff Turnover on the Horizon

  • One-third facing all-time high stress levels. Nearly a third (31 percent) of IT professionals say the work they are currently doing is the most stressful of their career. The feelings of stress were consistent across groups, with 32 percent of senior-level IT professionals and 30 percent of entry- to mid-level IT professionals reporting all-time high career levels of stress.
  • Entry- to mid-level IT workers far more affected by stress to initiate a job search. More than four out of five (81 percent) entry- to mid-level IT workers and more than six out of ten (65 percent) senior IT professionals say that stress causes them to initiate a job search. Furthermore, over two-thirds (69 percent) of entry- to mid-level workers say they would be willing to take a pay cut to escape stress. Comparatively, less than a quarter (22 percent) of senior level workers would be willing to accept a pay decrease to escape stress.

Combining these two factors, organizations should be concerned about stress levels leading to increased staff volatility, especially for entry- to mid-level IT professionals, as they are less constricted by compensation concerns. While the majority (78 percent) of senior IT professionals would not sacrifice salary to escape a stressful situation, organizations need to be sensitive to turnover in high-demand positions, where salary demands will likely be readily met.

Warning Signal #2: Throughput Now Top Stress Issue

  • Managing workloads leapfrogs to No. 1 stress factor. IT professionals now view keeping up with organizational requests and workloads as the biggest stressor they face on a daily basis, displacing “keeping up with technology.” Thirty-one percent of IT professionals now rank “keeping up with organizational requests/workload” as the most stressful (rising from #3, 23 percent in 2013), followed by 28 percent choosing “keeping up with technology” (dropping from #1, 31 percent in 2013). Twenty-three percent chose “impact on work/life balance” (dropping from #2, 28 percent in 2013), while 18 percent chose “coordinating, interacting with co-workers/supervisors” (staying at #4, 18 percent in 2013).

With “workload” displacing “technology” as the top stressor, organizations should be vigilant not to jeopardize strategic focus for low-level task completion. If IT professionals become too distracted by day-to-day tasks, they could lose sight of emerging technology trends that will become important for their organization in the future. Additionally, while “impact on work/life balance” has decreased as a stress factor (from 28 percent to 23 percent), organizations should be clear on the cause of this decline - whether this is more due to reluctant acceptance of job expectations and accessibility, an indicator of job dissatisfaction, or the implementation of new mobile or off-site access technologies.

Warning Signal #3: Organizations Tend to Abuse Senior IT Professionals’ Downtime

  • 24x7 accessibility increasing for senior staffers, decreasing for others. Sixty-one percent of senior IT professionals report they are expected to be accessible 24x7 (increasing from 57 percent in 2013), compared to 27 percent of entry- to mid-level IT professionals (decreasing from 37 percent in 2013).
  • Entry- to mid-level IT professionals increasingly enjoying “punch-clock” expectations. Only about one of ten (12 percent) senior IT professionals report 8:00 a.m. to 6:00 p.m. accessibility as the expectation (decreasing from 20 percent in 2013), compared to 48 percent of entry- to mid-level IT professionals (increasing from 42 percent in 2013).
  • Working vacations increasing for senior IT professionals. Forty-seven percent of senior IT professionals report that they are expected to be available 24x7 while on vacation (increasing from 44 percent in 2013), compared to 18 percent of entry- to mid-level IT professionals (decreasing from 20 percent in 2013). Additionally, the percentage of senior IT professionals who indicate that they were not expected to be available during vacation shrank (from 33 percent in 2013 to 30 percent in 2014), while the percentage of entry- to mid-level of IT professionals not expected to be available increased (from 71 percent in 2013 to 74 percent in 2014).

There is a clear shift in the “always-on” accessibility expectation of senior IT professionals. While this might seem appropriate due to the higher potential for turnover of entry- to mid-level IT staff (see Warning Signal #1), organizations need to be sensitive that they may be creating a ‘catch-22’ situation, where they may increase the volatility at senior positions.

Warning Signal #4: Pride in IT as a Career Choice Declining

  • Senior IT professionals’ pride in career decreasing. The percentage of senior IT professionals that indicate they are proud of their career choice and their current role, assignments and responsibilities dropped from 72 percent in 2013 to 64 percent in 2014. Additionally, the percent that indicate pride in IT as a career, but not their current role, assignments and responsibilities increased from 25 percent in 2013 to 29 percent in 2014. Finally, the percentage that indicate they are not proud of their chosen career more than doubled from 3 percent in 2013 to 7 percent in 2014.
  • Entry- to mid-level IT professionals also showing decline. The percentage of entry- to mid-level IT professionals that indicate they are proud of their career and current role, assignments and responsibilities dropped from 64 percent in 2013 to 58 percent in 2014. Additionally, the percent that indicate that they are proud that they chose IT as a career but not proud of their current role, assignments and responsibilities increased from 30 percent in 2013 to 31 percent in 2014. Finally, the percentage that indicate they are not proud of their chosen career nearly doubled from 6 percent in 2013 to 11 percent in 2014.
  • Decline in IT professionals that would still choose to pursue careers in IT. Seventy-nine percent of senior IT professionals indicate that they would still choose IT as a career (down from 85 percent in 2013), while 76 percent of entry- to mid-level IT professionals would do the same (down from 80 percent in 2013).

While these figures are strong, they do show a decline. Overall, the percentage of IT professionals who would not choose to pursue a career in IT has risen from 19 percent in 2013 to 23 percent in 2014. These figures indicate a disconcerting trend towards dissatisfaction or disengagement that organizations should pay attention to, considering the increase in expectations being placed on senior staffers.

“While the majority of IT professionals are proud they chose a career in IT, the survey results point to the potential of a trend towards dissatisfaction or disengagement that organizations need to monitor,” said Jason Hayman, market research manager for TEKsystems. “The shift so far is slight, but if it continues and organizations do not prepare for and adjust their talent management and workforce strategies accordingly, they could face even greater turnover, possibly causing even more stress and increased workloads for those employees that stick around.”

About TEKsystems

People are at the heart of every successful business initiative. At TEKsystems, we understand people. Every year we deploy over 80,000 IT professionals at 6,000 client sites across North America, Europe and Asia. Our deep insights into IT human capital management enable us to help our clients achieve their business goals - while optimizing their IT workforce strategies. We provide IT staffing solutions, IT talent management expertise and IT services to help our clients plan, build and run their critical business initiatives. Through our range of quality-focused delivery models, we meet our clients where they are, and take them where they want to go, the way they want to get there.

TEKsystems. Our people make IT possible.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer...
SYS-CON Events announced today the Docker Meets Kubernetes – Intro into the Kubernetes World, being held June 9, 2016, in conjunction with 18th Cloud Expo | @ThingsExpo, at the Javits Center in New York, NY. Register for 'Docker Meets Kubernetes Workshop' Here! This workshop led by Sebastian Scheele, co-founder of Loodse, introduces participants to Kubernetes (container orchestration). Through a combination of instructor-led presentations, demonstrations, and hands-on labs, participants learn ...
The IoTs will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm and share the must-have mindsets for removing complexity from the development proc...
Much of the value of DevOps comes from a (renewed) focus on measurement, sharing, and continuous feedback loops. In increasingly complex DevOps workflows and environments, and especially in larger, regulated, or more crystallized organizations, these core concepts become even more critical. In his session at @DevOpsSummit at 18th Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, will show how, by focusing on 'metrics that matter,' you can provide objective, transparent, and meaningfu...
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities. One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
Redis is not only the fastest database, but it has become the most popular among the new wave of applications running in containers. Redis speeds up just about every data interaction between your users or operational systems. In his session at 18th Cloud Expo, Dave Nielsen, Developer Relations at Redis Labs, will shares the functions and data structures used to solve everyday use cases that are driving Redis' popularity.
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, will discuss how leveraging the Industrial Interne...
In his session at 18th Cloud Expo, Sagi Brody, Chief Technology Officer at Webair Internet Development Inc., will focus on real world deployments of DDoS mitigation strategies in every layer of the network. He will give an overview of methods to prevent these attacks and best practices on how to provide protection in complex cloud platforms. He will also outline what we have found in our experience managing and running thousands of Linux and Unix managed service platforms and what specifically c...
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...