Welcome!

News Feed Item

TEKsystems’ IT Stress and Pride Survey Uncovers Workforce Stability Warning Signals

TEKsystems®, a leading provider of IT staffing solutions, IT talent management expertise and IT services, today released the results of its second annual IT Stress & Pride Survey which explores the levels of stress, expected accessibility and career pride experienced by IT professionals. Overall, the survey results point to significant warning signals for organizations to heed, as they could indicate workforce changes at more mission-critical senior IT positions.

These survey findings represent the views of entry- to mid-level and senior IT professionals in North America across a wide variety of industries.

Warning Signal #1: High Levels of Potential Staff Turnover on the Horizon

  • One-third facing all-time high stress levels. Nearly a third (31 percent) of IT professionals say the work they are currently doing is the most stressful of their career. The feelings of stress were consistent across groups, with 32 percent of senior-level IT professionals and 30 percent of entry- to mid-level IT professionals reporting all-time high career levels of stress.
  • Entry- to mid-level IT workers far more affected by stress to initiate a job search. More than four out of five (81 percent) entry- to mid-level IT workers and more than six out of ten (65 percent) senior IT professionals say that stress causes them to initiate a job search. Furthermore, over two-thirds (69 percent) of entry- to mid-level workers say they would be willing to take a pay cut to escape stress. Comparatively, less than a quarter (22 percent) of senior level workers would be willing to accept a pay decrease to escape stress.

Combining these two factors, organizations should be concerned about stress levels leading to increased staff volatility, especially for entry- to mid-level IT professionals, as they are less constricted by compensation concerns. While the majority (78 percent) of senior IT professionals would not sacrifice salary to escape a stressful situation, organizations need to be sensitive to turnover in high-demand positions, where salary demands will likely be readily met.

Warning Signal #2: Throughput Now Top Stress Issue

  • Managing workloads leapfrogs to No. 1 stress factor. IT professionals now view keeping up with organizational requests and workloads as the biggest stressor they face on a daily basis, displacing “keeping up with technology.” Thirty-one percent of IT professionals now rank “keeping up with organizational requests/workload” as the most stressful (rising from #3, 23 percent in 2013), followed by 28 percent choosing “keeping up with technology” (dropping from #1, 31 percent in 2013). Twenty-three percent chose “impact on work/life balance” (dropping from #2, 28 percent in 2013), while 18 percent chose “coordinating, interacting with co-workers/supervisors” (staying at #4, 18 percent in 2013).

With “workload” displacing “technology” as the top stressor, organizations should be vigilant not to jeopardize strategic focus for low-level task completion. If IT professionals become too distracted by day-to-day tasks, they could lose sight of emerging technology trends that will become important for their organization in the future. Additionally, while “impact on work/life balance” has decreased as a stress factor (from 28 percent to 23 percent), organizations should be clear on the cause of this decline - whether this is more due to reluctant acceptance of job expectations and accessibility, an indicator of job dissatisfaction, or the implementation of new mobile or off-site access technologies.

Warning Signal #3: Organizations Tend to Abuse Senior IT Professionals’ Downtime

  • 24x7 accessibility increasing for senior staffers, decreasing for others. Sixty-one percent of senior IT professionals report they are expected to be accessible 24x7 (increasing from 57 percent in 2013), compared to 27 percent of entry- to mid-level IT professionals (decreasing from 37 percent in 2013).
  • Entry- to mid-level IT professionals increasingly enjoying “punch-clock” expectations. Only about one of ten (12 percent) senior IT professionals report 8:00 a.m. to 6:00 p.m. accessibility as the expectation (decreasing from 20 percent in 2013), compared to 48 percent of entry- to mid-level IT professionals (increasing from 42 percent in 2013).
  • Working vacations increasing for senior IT professionals. Forty-seven percent of senior IT professionals report that they are expected to be available 24x7 while on vacation (increasing from 44 percent in 2013), compared to 18 percent of entry- to mid-level IT professionals (decreasing from 20 percent in 2013). Additionally, the percentage of senior IT professionals who indicate that they were not expected to be available during vacation shrank (from 33 percent in 2013 to 30 percent in 2014), while the percentage of entry- to mid-level of IT professionals not expected to be available increased (from 71 percent in 2013 to 74 percent in 2014).

There is a clear shift in the “always-on” accessibility expectation of senior IT professionals. While this might seem appropriate due to the higher potential for turnover of entry- to mid-level IT staff (see Warning Signal #1), organizations need to be sensitive that they may be creating a ‘catch-22’ situation, where they may increase the volatility at senior positions.

Warning Signal #4: Pride in IT as a Career Choice Declining

  • Senior IT professionals’ pride in career decreasing. The percentage of senior IT professionals that indicate they are proud of their career choice and their current role, assignments and responsibilities dropped from 72 percent in 2013 to 64 percent in 2014. Additionally, the percent that indicate pride in IT as a career, but not their current role, assignments and responsibilities increased from 25 percent in 2013 to 29 percent in 2014. Finally, the percentage that indicate they are not proud of their chosen career more than doubled from 3 percent in 2013 to 7 percent in 2014.
  • Entry- to mid-level IT professionals also showing decline. The percentage of entry- to mid-level IT professionals that indicate they are proud of their career and current role, assignments and responsibilities dropped from 64 percent in 2013 to 58 percent in 2014. Additionally, the percent that indicate that they are proud that they chose IT as a career but not proud of their current role, assignments and responsibilities increased from 30 percent in 2013 to 31 percent in 2014. Finally, the percentage that indicate they are not proud of their chosen career nearly doubled from 6 percent in 2013 to 11 percent in 2014.
  • Decline in IT professionals that would still choose to pursue careers in IT. Seventy-nine percent of senior IT professionals indicate that they would still choose IT as a career (down from 85 percent in 2013), while 76 percent of entry- to mid-level IT professionals would do the same (down from 80 percent in 2013).

While these figures are strong, they do show a decline. Overall, the percentage of IT professionals who would not choose to pursue a career in IT has risen from 19 percent in 2013 to 23 percent in 2014. These figures indicate a disconcerting trend towards dissatisfaction or disengagement that organizations should pay attention to, considering the increase in expectations being placed on senior staffers.

“While the majority of IT professionals are proud they chose a career in IT, the survey results point to the potential of a trend towards dissatisfaction or disengagement that organizations need to monitor,” said Jason Hayman, market research manager for TEKsystems. “The shift so far is slight, but if it continues and organizations do not prepare for and adjust their talent management and workforce strategies accordingly, they could face even greater turnover, possibly causing even more stress and increased workloads for those employees that stick around.”

About TEKsystems

People are at the heart of every successful business initiative. At TEKsystems, we understand people. Every year we deploy over 80,000 IT professionals at 6,000 client sites across North America, Europe and Asia. Our deep insights into IT human capital management enable us to help our clients achieve their business goals - while optimizing their IT workforce strategies. We provide IT staffing solutions, IT talent management expertise and IT services to help our clients plan, build and run their critical business initiatives. Through our range of quality-focused delivery models, we meet our clients where they are, and take them where they want to go, the way they want to get there.

TEKsystems. Our people make IT possible.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
SYS-CON Events announced today that Pulzze Systems will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems, Inc. provides infrastructure products for the Internet of Things to enable any connected device and system to carry out matched operations without programming. For more information, visit http://www.pulzzesystems.com.
We’ve been doing it for years, decades for some. How many websites have you created accounts on? Your bank, your credit card companies, social media sites, hotels and travel sites, online shopping sites, and that’s just the start. We do it often without even thinking about it, quickly entering our personal information, our data, in a plethora of systems. Sometimes we’re not even aware of the information we are providing. It could be very personal information (think of the security questions you ...
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, provided tips on how to be successful in large scale machine learning...
In his session at @ThingsExpo, Kausik Sridharabalan, founder and CTO of Pulzze Systems, Inc., will focus on key challenges in building an Internet of Things solution infrastructure. He will shed light on efficient ways of defining interactions within IoT solutions, leading to cost and time reduction. He will also introduce ways to handle data and how one can develop IoT solutions that are lean, flexible and configurable, thus making IoT infrastructure agile and scalable.
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...
DevOps and microservices are permeating software engineering teams broadly, whether these teams are in pure software shops but happen to run a business, such Uber and Airbnb, or in companies that rely heavily on software to run more traditional business, such as financial firms or high-end manufacturers. Microservices and DevOps have created software development and therefore business speed and agility benefits, but they have also created problems; specifically, they have created software sec...
To leverage Continuous Delivery, enterprises must consider impacts that span functional silos, as well as applications that touch older, slower moving components. Managing the many dependencies can cause slowdowns. See how to achieve continuous delivery in the enterprise.
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Tintri VM-aware storage is the simplest for virtualized applications and cloud. Organizations including GE, Toyota, United Healthcare, NASA and 6 of the Fortune 15 have said “No to LUNs.” With Tintri they mana...