Welcome!

News Feed Item

TEKsystems’ IT Stress and Pride Survey Uncovers Workforce Stability Warning Signals

TEKsystems®, a leading provider of IT staffing solutions, IT talent management expertise and IT services, today released the results of its second annual IT Stress & Pride Survey which explores the levels of stress, expected accessibility and career pride experienced by IT professionals. Overall, the survey results point to significant warning signals for organizations to heed, as they could indicate workforce changes at more mission-critical senior IT positions.

These survey findings represent the views of entry- to mid-level and senior IT professionals in North America across a wide variety of industries.

Warning Signal #1: High Levels of Potential Staff Turnover on the Horizon

  • One-third facing all-time high stress levels. Nearly a third (31 percent) of IT professionals say the work they are currently doing is the most stressful of their career. The feelings of stress were consistent across groups, with 32 percent of senior-level IT professionals and 30 percent of entry- to mid-level IT professionals reporting all-time high career levels of stress.
  • Entry- to mid-level IT workers far more affected by stress to initiate a job search. More than four out of five (81 percent) entry- to mid-level IT workers and more than six out of ten (65 percent) senior IT professionals say that stress causes them to initiate a job search. Furthermore, over two-thirds (69 percent) of entry- to mid-level workers say they would be willing to take a pay cut to escape stress. Comparatively, less than a quarter (22 percent) of senior level workers would be willing to accept a pay decrease to escape stress.

Combining these two factors, organizations should be concerned about stress levels leading to increased staff volatility, especially for entry- to mid-level IT professionals, as they are less constricted by compensation concerns. While the majority (78 percent) of senior IT professionals would not sacrifice salary to escape a stressful situation, organizations need to be sensitive to turnover in high-demand positions, where salary demands will likely be readily met.

Warning Signal #2: Throughput Now Top Stress Issue

  • Managing workloads leapfrogs to No. 1 stress factor. IT professionals now view keeping up with organizational requests and workloads as the biggest stressor they face on a daily basis, displacing “keeping up with technology.” Thirty-one percent of IT professionals now rank “keeping up with organizational requests/workload” as the most stressful (rising from #3, 23 percent in 2013), followed by 28 percent choosing “keeping up with technology” (dropping from #1, 31 percent in 2013). Twenty-three percent chose “impact on work/life balance” (dropping from #2, 28 percent in 2013), while 18 percent chose “coordinating, interacting with co-workers/supervisors” (staying at #4, 18 percent in 2013).

With “workload” displacing “technology” as the top stressor, organizations should be vigilant not to jeopardize strategic focus for low-level task completion. If IT professionals become too distracted by day-to-day tasks, they could lose sight of emerging technology trends that will become important for their organization in the future. Additionally, while “impact on work/life balance” has decreased as a stress factor (from 28 percent to 23 percent), organizations should be clear on the cause of this decline - whether this is more due to reluctant acceptance of job expectations and accessibility, an indicator of job dissatisfaction, or the implementation of new mobile or off-site access technologies.

Warning Signal #3: Organizations Tend to Abuse Senior IT Professionals’ Downtime

  • 24x7 accessibility increasing for senior staffers, decreasing for others. Sixty-one percent of senior IT professionals report they are expected to be accessible 24x7 (increasing from 57 percent in 2013), compared to 27 percent of entry- to mid-level IT professionals (decreasing from 37 percent in 2013).
  • Entry- to mid-level IT professionals increasingly enjoying “punch-clock” expectations. Only about one of ten (12 percent) senior IT professionals report 8:00 a.m. to 6:00 p.m. accessibility as the expectation (decreasing from 20 percent in 2013), compared to 48 percent of entry- to mid-level IT professionals (increasing from 42 percent in 2013).
  • Working vacations increasing for senior IT professionals. Forty-seven percent of senior IT professionals report that they are expected to be available 24x7 while on vacation (increasing from 44 percent in 2013), compared to 18 percent of entry- to mid-level IT professionals (decreasing from 20 percent in 2013). Additionally, the percentage of senior IT professionals who indicate that they were not expected to be available during vacation shrank (from 33 percent in 2013 to 30 percent in 2014), while the percentage of entry- to mid-level of IT professionals not expected to be available increased (from 71 percent in 2013 to 74 percent in 2014).

There is a clear shift in the “always-on” accessibility expectation of senior IT professionals. While this might seem appropriate due to the higher potential for turnover of entry- to mid-level IT staff (see Warning Signal #1), organizations need to be sensitive that they may be creating a ‘catch-22’ situation, where they may increase the volatility at senior positions.

Warning Signal #4: Pride in IT as a Career Choice Declining

  • Senior IT professionals’ pride in career decreasing. The percentage of senior IT professionals that indicate they are proud of their career choice and their current role, assignments and responsibilities dropped from 72 percent in 2013 to 64 percent in 2014. Additionally, the percent that indicate pride in IT as a career, but not their current role, assignments and responsibilities increased from 25 percent in 2013 to 29 percent in 2014. Finally, the percentage that indicate they are not proud of their chosen career more than doubled from 3 percent in 2013 to 7 percent in 2014.
  • Entry- to mid-level IT professionals also showing decline. The percentage of entry- to mid-level IT professionals that indicate they are proud of their career and current role, assignments and responsibilities dropped from 64 percent in 2013 to 58 percent in 2014. Additionally, the percent that indicate that they are proud that they chose IT as a career but not proud of their current role, assignments and responsibilities increased from 30 percent in 2013 to 31 percent in 2014. Finally, the percentage that indicate they are not proud of their chosen career nearly doubled from 6 percent in 2013 to 11 percent in 2014.
  • Decline in IT professionals that would still choose to pursue careers in IT. Seventy-nine percent of senior IT professionals indicate that they would still choose IT as a career (down from 85 percent in 2013), while 76 percent of entry- to mid-level IT professionals would do the same (down from 80 percent in 2013).

While these figures are strong, they do show a decline. Overall, the percentage of IT professionals who would not choose to pursue a career in IT has risen from 19 percent in 2013 to 23 percent in 2014. These figures indicate a disconcerting trend towards dissatisfaction or disengagement that organizations should pay attention to, considering the increase in expectations being placed on senior staffers.

“While the majority of IT professionals are proud they chose a career in IT, the survey results point to the potential of a trend towards dissatisfaction or disengagement that organizations need to monitor,” said Jason Hayman, market research manager for TEKsystems. “The shift so far is slight, but if it continues and organizations do not prepare for and adjust their talent management and workforce strategies accordingly, they could face even greater turnover, possibly causing even more stress and increased workloads for those employees that stick around.”

About TEKsystems

People are at the heart of every successful business initiative. At TEKsystems, we understand people. Every year we deploy over 80,000 IT professionals at 6,000 client sites across North America, Europe and Asia. Our deep insights into IT human capital management enable us to help our clients achieve their business goals - while optimizing their IT workforce strategies. We provide IT staffing solutions, IT talent management expertise and IT services to help our clients plan, build and run their critical business initiatives. Through our range of quality-focused delivery models, we meet our clients where they are, and take them where they want to go, the way they want to get there.

TEKsystems. Our people make IT possible.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Digital transformation has increased the pace of business creating a productivity divide between the technology haves and have nots. Managing financial information on spreadsheets and piecing together insight from numerous disconnected systems is no longer an option. Rapid market changes and aggressive competition are motivating business leaders to reevaluate legacy technology investments in search of modern technologies to achieve greater agility, reduced costs and organizational efficiencies. ...
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
Fact: storage performance problems have only gotten more complicated, as applications not only have become largely virtualized, but also have moved to cloud-based infrastructures. Storage performance in virtualized environments isn’t just about IOPS anymore. Instead, you need to guarantee performance for individual VMs, helping applications maintain performance as the number of VMs continues to go up in real time. In his session at Cloud Expo, Dhiraj Sehgal, Product and Marketing at Tintri, sha...
As Cybric's Chief Technology Officer, Mike D. Kail is responsible for the strategic vision and technical direction of the platform. Prior to founding Cybric, Mike was Yahoo's CIO and SVP of Infrastructure, where he led the IT and Data Center functions for the company. He has more than 24 years of IT Operations experience with a focus on highly-scalable architectures.
Using new techniques of information modeling, indexing, and processing, new cloud-based systems can support cloud-based workloads previously not possible for high-throughput insurance, banking, and case-based applications. In his session at 18th Cloud Expo, John Newton, CTO, Founder and Chairman of Alfresco, described how to scale cloud-based content management repositories to store, manage, and retrieve billions of documents and related information with fast and linear scalability. He addres...
An edge gateway is an essential piece of infrastructure for large scale cloud-based services. In his session at 17th Cloud Expo, Mikey Cohen, Manager, Edge Gateway at Netflix, detailed the purpose, benefits and use cases for an edge gateway to provide security, traffic management and cloud cross region resiliency. He discussed how a gateway can be used to enhance continuous deployment and help testing of new service versions and get service insights and more. Philosophical and architectural ap...
DXWorldEXPO LLC announced today that Telecom Reseller has been named "Media Sponsor" of CloudEXPO | DXWorldEXPO 2018 New York, which will take place on November 11-13, 2018 in New York City, NY. Telecom Reseller reports on Unified Communications, UCaaS, BPaaS for enterprise and SMBs. They report extensively on both customer premises based solutions such as IP-PBX as well as cloud based and hosted platforms.
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities - ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups.
Wooed by the promise of faster innovation, lower TCO, and greater agility, businesses of every shape and size have embraced the cloud at every layer of the IT stack – from apps to file sharing to infrastructure. The typical organization currently uses more than a dozen sanctioned cloud apps and will shift more than half of all workloads to the cloud by 2018. Such cloud investments have delivered measurable benefits. But they’ve also resulted in some unintended side-effects: complexity and risk. ...
By 2021, 500 million sensors are set to be deployed worldwide, nearly 40x as many as exist today. In order to scale fast and keep pace with industry growth, the team at Unacast turned to the public cloud to build the world's largest location data platform with optimal scalability, minimal DevOps, and maximum flexibility. Drawing from his experience with the Google Cloud Platform, VP of Engineering Andreas Heim will speak to the architecture of Unacast's platform and developer-focused processes.
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
"I think DevOps is now a rambunctious teenager – it’s starting to get a mind of its own, wanting to get its own things but it still needs some adult supervision," explained Thomas Hooker, VP of marketing at CollabNet, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are still a relatively small software house and we are focusing on certain industries like FinTech, med tech, energy and utilities. We help our customers with their digital transformation," noted Piotr Stawinski, Founder and CEO of EARP Integration, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Chris Matthieu is the President & CEO of Computes, inc. He brings 30 years of experience in development and launches of disruptive technologies to create new market opportunities as well as enhance enterprise product portfolios with emerging technologies. His most recent venture was Octoblu, a cross-protocol Internet of Things (IoT) mesh network platform, acquired by Citrix. Prior to co-founding Octoblu, Chris was founder of Nodester, an open-source Node.JS PaaS which was acquired by AppFog and ...
The Founder of NostaLab and a member of the Google Health Advisory Board, John is a unique combination of strategic thinker, marketer and entrepreneur. His career was built on the "science of advertising" combining strategy, creativity and marketing for industry-leading results. Combined with his ability to communicate complicated scientific concepts in a way that consumers and scientists alike can appreciate, John is a sought-after speaker for conferences on the forefront of healthcare science,...