News Feed Item
CMS Regulatory Changes Affirm Novu’s Incentives and Rewards Model Improves Enrollee Health Behaviors and Outcomes
|By Business Wire
|May 22, 2014 03:50 PM EDT
The Centers for Medicare and Medicaid Services (CMS) today announced new
guidance to enable Medicare Advantage (MA) organizations to offer
health-driven rewards and incentive programs that may be applied to an
expanded list of health-related services and activities. Specifically,
MA organizations may now create one or more programs that provide
rewards and incentives to enrollees in connection with participation in
activities that focus on promoting improved health, preventing injuries
and illness, and promoting efficient use of health care resources.
Additionally, the new CMS regulations support Novu’s fundamental
approach that daily actions, such as signing-up for a healthy activity
or checking-in to validate an action, for example, can now be rewarded
as part of a program to activate individuals in their own health.
In response to the need for MA organization to showcase meaningful and
sustained improvements in enrollee health behaviors and health outcomes,
Novu provides an industry-leading, scalable and flexible platform that
enables the nation’s most innovative healthcare companies to achieve
their organizational goals. Through an integrated technology and
services approach and a unique combination of incentives, education,
access and support, Novu provides MA organizations with an efficient,
effective way to incent and reward all enrollees, while equipping the
organization with a way to track and easily report on the effectiveness
of their rewards and incentives programs through Novu’s robust real-time
“Rewards and incentives are proven to inspire enrollees to take charge
of their own health, advancing better health behaviors and outcomes,”
said Novu CEO Tom Wicka. “This new expanded guidance on rewards and
incentives strongly supports what we’ve known since inception: small
steps make a huge difference in the health of individuals. Our
consumer-centric health engagement and rewards model closes care gaps,
activates individuals in their health and reduces costs for payers and
providers. We are the only company that has experience working with MA
organizations on rewards and incentives, and we’ve already delivered
tangible results for populations across all age ranges, including
at-risk senior populations, which require significant expertise and
insight. This is a significant opportunity to activate enrollees toward
healthy outcomes and we look forward to working with our customers as
they embrace this new era in customer-centric health care engagement.”
While previously MA organizations were limited in what health-related
activities and services could be incentivized, the new expanded
guidelines now allow MA organizations to deliver rewards and incentives
to all activities that focus on promoting improved health, preventing
injuries and illness, and promoting efficient use of health care
resources. They are also now able to provide rewards and incentives that
target a specific disease, chronic condition or preventive service.
Moreover, CMS’s ruling enables MA organizations to define the definition
and scope of completion of the activities it is incenting, enabling
organizations to encourage enrollees to complete smaller actions or
programs in advance of their health.
The Novu platform drives motivation and activation through proven
engagement methods and provides general education, online communities,
weekly challenges, badges and status, and incentives in the form of Novu
reward points. Novu’s self-funded, proprietary Rewards Platform draws on
extensive expertise in loyalty and rewards marketing for consumer
companies in the Fortune 500. It is built with out-of-the-box
fulfillment categories (raffles charities, local and daily deals) that
can be customized to client needs. Incentive reward points are accrued
as enrollees schedule appointments or complete screenings, among other
activities, and can be redeemed by enrollees.
Novu’s platform delivers tailored content coupled with personalized
engagement and communications tools that are specifically targeted to
meet the needs of a specific population. With Medicare populations, for
example, communication is specific to a person’s age and gender so that
enrollees can learn about the tests covered by their plan and their
importance, and various “Health Essential” screenings, as well as
address the barriers to getting screening tests, such as the fear of
Novu clients can also receive real-time data and reporting on enrollees
and their screenings, as well as preventative care progress along the
way – an important piece of the rewards and incentive guidance’s
evaluation process. With Novu’s two-way communications capabilities,
detailed surveys can easily be executed to assess enrollee satisfaction,
opinions and engagement metrics.
Novu recently conducted a yearlong study involving thousands of Medicare
Advantage participants focused on enhancing their nutrition, as well as
strength and cardiovascular fitness. Nearly 70 percent of the
participants used Novu twice a week and the top 25 percent used Novu
nearly daily. The participants completed nearly 19,000 personalized Novu
health and wellness programs focused on nutrition, strength and cardio;
conducted an average of nine challenges; earned 13 million reward points
collectively; and nearly 70 percent of the participants saw their Body
Mass Index reduce nearly seven percent. These real-world results prove
Novu’s engagement approach to influencing behavioral change, which is at
the core of the QEP product.
Novu is a member-centric technology and services
platform designed to serve as integrator between payer, provider and
member. Leveraging clinical and behavioral best practices, social
experiences, gamification, rewards, loyalty and advanced data, the
company helps the industry’s most innovative health insurance companies,
health services organizations and corporate employers achieve their
organizational goals. Through this proprietary, powerful combination,
Novu facilitates relevant, member-driven wellness actions and decisions
that encourage physical, emotional and financial health. Available
wherever consumers want to engage in their health, the Novu platform
delivers an empowering, rewarding and connected experience via desktop,
mobile and tablet. The company is headquartered in Minneapolis, MN. More
information is available at www.novu.com.
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
May. 26, 2016 04:30 AM EDT Reads: 3,073
SoftLayer operates a global cloud infrastructure platform built for Internet scale. With a global footprint of data centers and network points of presence, SoftLayer provides infrastructure as a service to leading-edge customers ranging from Web startups to global enterprises. SoftLayer's modular architecture, full-featured API, and sophisticated automation provide unparalleled performance and control. Its flexible unified platform seamlessly spans physical and virtual devices linked via a world...
May. 26, 2016 04:30 AM EDT Reads: 1,811
SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Commvault is a leading provider of data protection and information management...
May. 26, 2016 04:15 AM EDT Reads: 2,787
SYS-CON Events announced today that BMC Software has been named "Siver Sponsor" of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2015 at the Javits Center in New York, New York. BMC is a global leader in innovative software solutions that help businesses transform into digital enterprises for the ultimate competitive advantage. BMC Digital Enterprise Management is a set of innovative IT solutions designed to make digital business fast, seamless, and optimized from mainframe to mo...
May. 26, 2016 04:00 AM EDT Reads: 1,898
SYS-CON Events announced today that Tintri Inc., a leading producer of VM-aware storage (VAS) for virtualization and cloud environments, will exhibit at the 18th International CloudExpo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
May. 26, 2016 03:45 AM EDT Reads: 2,126
SYS-CON Events announced today BZ Media LLC has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and Commercial Drone markets.
May. 26, 2016 03:00 AM EDT Reads: 3,429
Enterprise networks are complex. Moreover, they were designed and deployed to meet a specific set of business requirements at a specific point in time. But, the adoption of cloud services, new business applications and intensifying security policies, among other factors, require IT organizations to continuously deploy configuration changes. Therefore, enterprises are looking for better ways to automate the management of their networks while still leveraging existing capabilities, optimizing perf...
May. 26, 2016 02:00 AM EDT Reads: 1,091
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY.
MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device.
For more information, please visit https://www.mangoapps.com/.
May. 26, 2016 12:45 AM EDT Reads: 561
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives.
Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
May. 26, 2016 12:00 AM EDT Reads: 1,893
The IoT is changing the way enterprises conduct business.
In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discuss how businesses can gain an edge over competitors by empowering consumers to take control through IoT. We'll cite examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He'll also highlight how IoT can revitalize and restore outdated business models, making them profitable...
May. 25, 2016 10:45 PM EDT Reads: 2,637
Many banks and financial institutions are experimenting with containers in development environments, but when will they move into production? Containers are seen as the key to achieving the ultimate in information technology flexibility and agility. Containers work on both public and private clouds, and make it easy to build and deploy applications.
The challenge for regulated industries is the cost and complexity of container security compliance. VM security compliance is already challenging, ...
May. 25, 2016 10:00 PM EDT Reads: 1,095
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York.
“CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
May. 25, 2016 10:00 PM EDT Reads: 910
The pace of innovation, vendor lock-in, production sustainability, cost-effectiveness, and managing risk… In his session at 18th Cloud Expo, Dan Choquette, Founder of RackN, will discuss how CIOs are challenged finding the balance of finding the right tools, technology and operational model that serves the business the best.
He will discuss how clouds, open source software and infrastructure solutions have benefits but also drawbacks and how workload and operational portability between vendors...
May. 25, 2016 09:00 PM EDT Reads: 1,786
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
May. 25, 2016 08:30 PM EDT Reads: 1,245
As machines are increasingly connected to the internet, it’s becoming easier to discover the numerous ways Industrial IoT (IIoT) is helping to shape the business world. This is exactly why we have decided to take a closer look at this pervasive movement and to examine the desire to connect more things!
Now if you need a refresher on IIoT and how it is changing the world, take a moment and listen to Greg Gorbach with ARC Advisory Group. Gorbach believes, "IIoT will significantly change the worl...
May. 25, 2016 08:00 PM EDT Reads: 1,836