|By Business Wire||
|May 28, 2014 07:05 AM EDT||
In an enterprise-wide drive to harmonize its commercial operations, Teva Pharmaceuticals is standardising on Veeva Systems’ multichannel CRM system. Teva is replacing its legacy systems across 45 markets worldwide with Veeva’s cloud-based solution to streamline operations and enable global collaboration across both generic and branded drug commercial teams. Veeva CRM, already deployed across U.S. field teams, is now being rolled out in Europe with plans to phase in other Teva regions over the next several months.
“Leveraging Veeva as a single system for customer relationship management worldwide with true integrated multichannel capabilities, we will increase efficiency and improve customer engagement,” said Guy Hadari, global CIO at Teva. “Veeva CRM provides us with a foundation for long-term success by allowing us to capture valuable customer insights about channel preferences and content needs. It also increases efficiency by connecting commercial teams and regions that had been highly fragmented.”
As one of the leaders in generic pharmaceuticals with a portfolio of branded products, Teva required a CRM system capable of supporting both commercial models. Veeva CRM fit the bill with complete functionality for building customer relationships critical to prescription drug sales, plus order management capabilities to support the transactional nature of generic selling. “Built specifically for the life sciences industry, Veeva CRM offers a breadth of tailor-made functionality right out of the box, supporting our unique needs without the burden of heavy customization,” explained Hadari, “plus the technology is constantly evolving.”
Teva users are always working on the most advanced technology with Veeva CRM. Built on a multitenant cloud-based architecture, the system is continuously updated to leverage the latest innovations, harness new channels, and support regulatory changes. All updates are automatically delivered to users without any disruption.
“Veeva designed its multichannel solution to deliver continuous innovation, which means we can take full advantage of all the latest technology advancements to get a 360-degree view of the customer – even across new channels. We’re now equipped for whatever the future holds as we push further along our journey in digital,” said Hadari.
“It is an honor to partner with Teva, one of the largest pharmaceutical companies spanning generics and branded products on this important transformation,” said Peter Gassner, CEO of Veeva Systems. “We are committed to helping life sciences companies better understand and serve their customers.”
Veeva CRM is part of Veeva’s Commercial Cloud for life sciences, an integrated family of cloud-based applications that also includes Veeva Network customer master solution and Veeva Vault for regulated content management. The Veeva Commercial Cloud brings together data, content, and interactions to help life sciences companies create and maintain a complete and accurate view of the customer, develop and manage compliant content, and enable more effective customer engagement across channels.
About Veeva Systems
Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, Veeva has more than 190 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs. Veeva is headquartered in the San Francisco Bay Area, with offices in Europe, Asia, and Latin America. For more information, visit www.veeva.com.
® 2014 Veeva Systems Inc. All rights reserved. Veeva and the Veeva logo
are trademarks of Veeva Systems Inc.
Veeva Systems Inc. owns other registered and unregistered trademarks.
SYS-CON Events announced today that Machkey International Company will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Machkey provides advanced connectivity solutions for just about everyone. Businesses or individuals, Machkey is dedicated to provide high-quality and cost-effective products to meet all your needs.
Oct. 4, 2015 11:45 AM EDT Reads: 243
Oct. 4, 2015 11:45 AM EDT Reads: 548
Oct. 4, 2015 11:30 AM EDT Reads: 633
Oct. 4, 2015 11:15 AM EDT Reads: 177
Oct. 4, 2015 11:15 AM EDT Reads: 424
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of ...
Oct. 4, 2015 11:00 AM EDT Reads: 702
Oct. 4, 2015 11:00 AM EDT Reads: 349
Oct. 4, 2015 11:00 AM EDT Reads: 810
Apps and devices shouldn't stop working when there's limited or no network connectivity. Learn how to bring data stored in a cloud database to the edge of the network (and back again) whenever an Internet connection is available. In his session at 17th Cloud Expo, Bradley Holt, Developer Advocate at IBM Cloud Data Services, will demonstrate techniques for replicating cloud databases with devices in order to build offline-first mobile or Internet of Things (IoT) apps that can provide a better, ...
Oct. 4, 2015 11:00 AM EDT Reads: 338
You have your devices and your data, but what about the rest of your Internet of Things story? Two popular classes of technologies that nicely handle the Big Data analytics for Internet of Things are Apache Hadoop and NoSQL. Hadoop is designed for parallelizing analytical work across many servers and is ideal for the massive data volumes you create with IoT devices. NoSQL databases such as Apache HBase are ideal for storing and retrieving IoT data as “time series data.”
Oct. 4, 2015 10:45 AM EDT Reads: 348
Oct. 4, 2015 10:30 AM EDT Reads: 606
Oct. 4, 2015 10:15 AM EDT Reads: 616
SYS-CON Events announced today that Alert Logic, the leading provider of Security-as-a-Service solutions for the cloud, has been named “Bronze Sponsor” of SYS-CON's 17th International Cloud Expo® and DevOps Summit 2015 Silicon Valley, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Alert Logic provides Security-as-a-Service for on-premises, cloud, and hybrid IT infrastructures, delivering deep security insight and continuous protection for cust...
Oct. 4, 2015 10:15 AM EDT Reads: 2,341
Cloud Foundry open Platform as a Service makes it easy to operate, scale and deploy application for your dedicated cloud environments. It enables developers and operators to be significantly more agile, writing great applications and deliver them in days instead of months. Cloud Foundry takes care of all the infrastructure and network plumbing that you need to build, run and operate your applications and can do this while patching and updating systems and services without any downtime.
Oct. 4, 2015 10:00 AM EDT Reads: 4,399
Redis is not only the fastest database, but it has become the most popular among the new wave of applications running in containers. Redis speeds up just about every data interaction between your users or operational systems. In his session at 17th Cloud Expo, Dave Nielsen, Developer Relations at Redis Labs, will share the functions and data structures used to solve everyday use cases that are driving Redis' popularity
Oct. 4, 2015 10:00 AM EDT Reads: 256