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TM Forum Names AT&T, Oracle, Orange, Tech Mahindra and ZTE as Excellence Awards Winners at TM Forum Live!

Today, TM Forum announced at its flagship TM Forum Live! conference and expo in Nice, France, that AT&T, Oracle, Orange, Tech Mahindra and ZTE are the winners of this year’s prestigious Excellence Awards. Honored at the VIP Gala dinner at the Palais de la Méditerranée, on Monday, June 2, the five winners represent the leading and most innovative companies in the communications and digital services industry.

In addition, the Forum highlighted the winners during the opening keynote session at TM Forum Live! on Tuesday morning, June 3. Now in its eighth year, TM Forum’s Excellence Awards honor communications and digital service providers and their suppliers that demonstrate commitment to the future of the industry through innovation, underpinned by TM Forum’s Frameworx suite of best practices and standards.

This year, the Forum launched a new award, the Digital Humanitarian Award, to honor the most innovative and impactful use of digital technology to save lives, alleviate suffering, and maintain and protect human dignity. In addition, the Forum presented a Special Award for Industry Leadership.

The 47 nominees and 29 finalists were judged by an impartial and independent panel comprised of leading industry experts and analysts, including chairman Steffen Roehn, CEO, Roehn Management Consulting GmbH and former group chief information officer, Deutsche Telekom; and judges: Phil Jordan, group chief information officer, Telefonica; David Pleasance, partner, Deloitte Consulting; Elisabeth Rainge, research vice president, CSP Operations, IDC; Peter Sany, chief technology information officer, Swiss Life; and Craig Young, senior vice president and chief information officer, Verizon.

The winners of the Digital Humanitarianism, Open Digital, Industry Contribution, Operational Excellence and Industry Leadership categories were decided by the judging panel, while the winner of the Solution Excellence Award was collaboratively chosen by TM Forum’s 250 service provider member community which collectively represent more than 85% of the global communications industry’s revenue.

The 2014 Excellence Award winners are:

New TM Forum Digital Humanitarian Award – Awarded to the organization demonstrating the most innovative and impactful use of digital technology to save lives, alleviate suffering and maintain and protect human dignity.

  • Tech Mahindra

TM Forum Industry Contribution Award – Awarded to the member company demonstrating leadership, dedication and contribution to the future of the industry.

  • Oracle

TM Forum Open Digital Award – Awarded to the digital services provider demonstrating the most innovative and successful digital service, and contributing to an open digital ecosystem.

  • ZTE

TM Forum Operational Excellence Award – Awarded to the service provider demonstrating the most innovative and effective use of TM Forum Frameworx to deliver tangible cost reduction, efficiency improvement and operational agility.

  • AT&T

TM Forum Solution Excellence Award – Awarded to the supplier or system integrator demonstrating the most innovative and effective use of TM Forum Frameworx to deliver tangible cost reduction and efficiency improvement.

  • Oracle

In addition, a special award was given:

Special Award for Industry Leadership Awarded to Orange for sustained leadership, dedication and support of the Forum over many years, acting as an advocate for change and significant contributor to the success of the Forum’s collaborative work, including Frameworx, and the Catalyst and Open Digital Ecosystem programs.

“TM Forum’s Excellence Awards are unique because they not only demonstrate outstanding leadership in innovation, efficiency and humanitarianism, they also stand out as examples of businesses transforming to meet the challenges of the digital world,” said Steffen Roehn. “The quality of all of the finalist entries and this year’s winners are testament to the significant contribution TM Forum members are making in the digital economy, and made the task of deciding the winners in each category extremely challenging. On behalf of the Excellence Award judges, I commend all the winners.”

“Congratulations to this year’s Excellence Awards winners,” said Nik Willetts, chief strategy officer, TM Forum. “As innovation, operational and solution excellence have become integral in today’s digital world, our annual Excellence Awards highlight the vital role the Forum plays in helping service providers support the efficiency and agility necessary to build a successful, agile digital business. The 2014 winners represent the best of the best when it comes to commitment, not only to TM Forum, but also to the communications and digital services industry at large.”

TM Forum Live! brings together all the elements of TM Forum’s focus on Agile Business and IT, Customer Engagement and the Open Digital Ecosystem to lead the successful digital transformation of service providers, suppliers and global enterprises. TM Forum Live! in Nice, France, is the Forum’s flagship event and features its industry-leading Excellence Awards. TM Forum Live! Asia is planned for Nov. 12-13 in Kuala Lumpur, Malaysia. TM Forum Live! Digital Disruption is slated for Dec. 8-11, in San Jose, Calif.

About TM Forum

TM Forum is a global industry association which helps its members transform and succeed in the digital economy. The collective experience and interests of our member community comprised of more than 85,000 experts from 900+ global enterprises, service providers and technology suppliers drives everything we do, from thought-provoking research and publications, to practical guidance, tools and best practices, hands-on events, and training for business and IT leaders.

Through three key programs – Agile Business and IT, Open Digital Ecosystem, and Customer Engagement – we provide a unique platform for our members to connect and collaborate with individuals and groups from around the world to solve key challenges and rapidly innovate to deliver new services, improve business agility, partner for success, reduce cost and risk, and enhance customer value and loyalty. To learn more about the Forum and join our digital journey as a valued member and collaborator, please visit

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