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Utah State Government Team Receives Innovation and Efficiency Award for New Vehicle Titling and Registration System Powered by Fast Enterprises Software
|By Business Wire
|June 3, 2014 07:00 AM EDT
Government software and consulting services provider Fast Enterprises,
LLC (FAST) has announced that the state project team for Utah’s new
vehicle titling and registration system has received the 2014 Governor’s
Award for Excellence for Innovation and Efficiency. The system, based on
FAST’s commercial off-the-shelf FastVS™ software, was implemented by a
joint government and private-sector team comprised of the Utah State Tax
Commission, the Utah Department of Technology Services, and FAST.
The Utah Governor’s Award for Excellence honors the contributions of
state agencies and employees in the categories of innovation and
efficiency, leadership, outstanding public service, and humanitarianism.
The award for the new system, known as the Vehicle and Dealer
Registration System (VADRS), recognizes the achievement of the VADRS
team in implementing an innovative solution that provides efficient and
effective services for the citizens of Utah.
“Our VADRS team delivered an entirely new vehicle titling and
registration system on time and within our budget in 15 months,” said
Barry Conover, executive director of Utah’s tax commission. “This was an
incredible achievement that has become a model of success for other
The Division of Motor Vehicles (DMV), part of Utah’s tax commission,
went live with the new system in October 2013. VADRS serves as the
statewide vehicle title, registration, and enforcement solution,
annually administering more than 2.5 million vehicle titles and
registrations, 2,700 dealership and body shop licenses, and 12,000
licenses for vehicle salespersons. The system allows customers—both
businesses and individuals—to conduct many activities online, including
payments, renewal of titles and licenses, and ordering vehicle license
plates and placards. VADRS also distributes multiple types of revenue
and fees to hundreds of state and local funds.
DMV Division Director Brad Simpson stressed the importance of launching
a new system that could immediately handle the state’s vehicle titling
and registration needs, noting that the DMV collected more than $460
million in taxes and fees and processed nearly 4.5 million transactions
during fiscal year 2013.
“One of our major goals was to ensure—from day one of production—that
this system would continue to support our operations and provide an
improved customer experience without issue,” said Simpson. “Our team
accomplished this goal,” he said. “The system streamlines our processes
and allows us to serve our customers with greater accuracy and
The VADRS project involved the training of hundreds of employees at
county- and state-managed DMV branches. Thousands of test scenarios were
executed to ensure system integrity prior to production. Over 120 data
interfaces were implemented between the VADRS system and federal, state,
county, and local agencies, including the U.S. Department of
Transportation, the Utah Department of Public Safety, county and local
governments, and law enforcement offices. These agencies now have
real-time access to motor vehicle records and customer information.
“This was a project of significant scope and complexity that required
the hard work and dedication of many individuals and coordination among
multiple organizations,” said Scott Smith, VADRS project leader and
deputy executive director for the tax commission. “It wouldn’t have been
possible without the experience, expertise, and dedication of our state
employees and our collaborative partnership with Fast Enterprises.”
About Fast Enterprises
FAST works with government agencies to implement its commercial
off-the-shelf software, which is based on a core system architecture
that can be configured to provide business solutions for the effective
and efficient administration of agency programs.
FAST’s software helps agencies reduce costs, enhance services, improve
the efficiency of internal operations, and maximize return on
investment. The company’s software solutions are browser-based,
platform-independent, and scalable applications. They are compliant with
service-oriented architecture and run on industry-standard hardware,
operating systems, and relational database management systems.
Government employees use FAST’s software as the primary system for the
management and administration of millions of customer accounts. Every
FAST implementation project has been completed on time and on budget.
FAST’s headquarters and development center are located in Denver,
Colorado. Product implementation and administrative staff are located
For additional information or to schedule an interview with a Fast
Enterprises partner or company representative, contact Beth Schattin by
phone at (877) 275-3278 or by e-mail at [email protected].
For information on careers with FAST, visit FAST’s Web site at www.FastEnterprises.com
or e-mail [email protected].
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