|By Business Wire||
|June 3, 2014 07:03 AM EDT||
LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that it will host Part II of the popular webinar “’Fireside Chat’ With CFPB Examination Consultant, Joe Adams” which took place in May 2014. Partnering once again with Joe Adams of The Hampton Pryor Group, LiveVox will provide contact center executives with an opportunity to get answers to their specific questions from a CFPB compliance consultant and catch up on the latest developments. The Hampton Pryor Group offers advisory and consultant services to improve operations while containing risk and reducing bottom line losses.
The no-cost webinar takes place Thursday, June 12th at 3:30pm EDT/12:30pm PDT. To register, click here.
“We are extremely grateful to Joe Adams for enabling us to offer this exclusive session to our clients and other members of the contact center industry for a second time,” says LiveVox CMO, John McNamara. “From the large number of attendees and question submissions it is clear that the industry is still seeking to understand and manage compliance risk. In Part II, Adams will focus primarily on answering attendee-submitted questions. The opportunity to get insight and answers to specific questions from Joe is something that we are very excited to make available again to the contact center community.”
Joe Adams, Executive Vice President at Hampton Pryor Group, has over 30 years’ experience in the credit and account receivables management industry and is a frequent speaker at various industry events, both domestic and international. Adams held several executive positions as Chief Operating Officer at Collins Financial Services, President of Paragon Way Collections and Senior Vice President of Operations at Asset Management Outsourcing (AMO). On the creditor side, Joe was Senior Vice President/ CFNA Recovery at Citigroup, First Vice President of Recovery Vendor Relations at First USA/ Bank One, and Senior Director of Risk Management for Paymentech Merchant Services.
Exclusive Access: “Fireside Chat” With a CFPB Examination
Consultant – Part II
Contact center leaders are granted access to submit questions about the CFPB examination to well-known compliance consultant, Joe Adams, of the Hampton Pryor Group. In addition, Adams will cover the latest in compliance changes.
To Register: Click here
- Joe Adams – Executive Vice President, Hampton Pryor Group, Inc.
- John McNamara – Chief Marketing Officer, LiveVox, Inc. (Moderator)
When: 3:30pm EDT/12:30pm PDT, Thursday, June 12th
“LiveVox’s success has been driven by its ability to help clients succeed in a rapidly changing business environment. Compliance is a great example,” adds McNamara. “From TCPA-focused cell phone dialing, account penetration settings and 100% call recording, LiveVox works closely with leaders like Joe Adams to understand the problems our clients face and collaborate on how to best solve for them. They need practical, quickly deployable, flexible and cost effective answers to these challenges.”
About LiveVox, Inc.
LiveVox is a leading provider of cloud contact center solutions. Through a patented PCI-certified cloud platform and redundant IP/MPLS mesh, it delivers true multi-tenant highly scalable and burstable contact center solutions such as ACD, predictive dialer, IVR, centralized call recording, business analytics and compliance suite. LiveVox enables fast deployment of contact center solutions from the cloud, while offering customers full control to manage their day-to-day business requirements in a cost efficient way. For more information, visit http://www.livevox.com.
About The Hampton Pryor Group, Inc.
Located in Irving, Texas, The Hampton Pryor Group, Inc. offers advisory and consultant services to the accounts receivables management (ARM) community. Consisting of two divisions, Hampton Pryor Consulting and HP Portfolio Management Services, our company partners with yours to improve your collections and recovery operations while containing risk and reducing bottom line losses. This is accomplished using a suite of strategic and tactical offerings which address the key components of collections and recovery management. With over 75 years of senior, executive and "C" level management experience across the full spectrum of ARM verticals, our consultants have a proven track record or creating, training and managing high performing accounts receivables teams. Let The Hampton Pryor Group team of recognized industry professionals make 'Your bottom line is our top priority'™.
"We have been in business for 21 years and have been building many enterprise solutions, all IT plumbing - server, storage, interconnects," stated Alex Gorbachev, President of Intelligent Systems Services, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 29, 2015 10:45 PM EDT Reads: 1,021
In a recent research, analyst firm IDC found that the average cost of a critical application failure is $500,000 to $1 million per hour and the average total cost of unplanned application downtime is $1.25 billion to $2.5 billion per year for Fortune 1000 companies. In addition to the findings on the cost of the downtime, the research also highlighted best practices for development, testing, application support, infrastructure, and operations teams.
Jul. 29, 2015 05:30 PM EDT
"We specialize in testing. DevOps is all about continuous delivery and accelerating the delivery pipeline and there is no continuous delivery without testing," noted Marc Hornbeek, Sr. Solutions Architect at Spirent Communications, in this SYS-CON.tv interview at @DevOpsSummit, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 29, 2015 05:15 PM EDT Reads: 362
How do you securely enable access to your applications in AWS without exposing any attack surfaces? The answer is usually very complicated because application environments morph over time in response to growing requirements from your employee base, your partners and your customers. In his session at @DevOpsSummit, Haseeb Budhani, CEO and Co-founder of Soha, shared five common approaches that DevOps teams follow to secure access to applications deployed in AWS, Azure, etc., and the friction an...
Jul. 29, 2015 04:30 PM EDT Reads: 497
"Alert Logic is a managed security service provider that basically deploys technologies, but we support those technologies with the people and process behind it," stated Stephen Coty, Chief Security Evangelist at Alert Logic, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 29, 2015 04:15 PM EDT Reads: 324
Digital Transformation is the ultimate goal of cloud computing and related initiatives. The phrase is certainly not a precise one, and as subject to hand-waving and distortion as any high-falutin' terminology in the world of information technology. Yet it is an excellent choice of words to describe what enterprise IT—and by extension, organizations in general—should be working to achieve. Digital Transformation means: handling all the data types being found and created in the organizat...
Jul. 29, 2015 04:00 PM EDT Reads: 1,066
The essence of cloud computing is that all consumable IT resources are delivered as services. In his session at 15th Cloud Expo, Yung Chou, Technology Evangelist at Microsoft, demonstrated the concepts and implementations of two important cloud computing deliveries: Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). He discussed from business and technical viewpoints what exactly they are, why we care, how they are different and in what ways, and the strategies for IT to tran...
Jul. 29, 2015 03:15 PM EDT Reads: 396
The Internet of Everything (IoE) brings together people, process, data and things to make networked connections more relevant and valuable than ever before – transforming information into knowledge and knowledge into wisdom. IoE creates new capabilities, richer experiences, and unprecedented opportunities to improve business and government operations, decision making and mission support capabilities.
Jul. 29, 2015 03:15 PM EDT Reads: 237
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
Jul. 29, 2015 03:00 PM EDT Reads: 466
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists addressed this very serious issue of pro...
Jul. 29, 2015 03:00 PM EDT Reads: 1,256
With SaaS use rampant across organizations, how can IT departments track company data and maintain security? More and more departments are commissioning their own solutions and bypassing IT. A cloud environment is amorphous and powerful, allowing you to set up solutions for all of your user needs: document sharing and collaboration, mobile access, e-mail, even industry-specific applications. In his session at 16th Cloud Expo, Shawn Mills, President and a founder of Green House Data, discussed h...
Jul. 29, 2015 02:30 PM EDT Reads: 323
Container technology is sending shock waves through the world of cloud computing. Heralded as the 'next big thing,' containers provide software owners a consistent way to package their software and dependencies while infrastructure operators benefit from a standard way to deploy and run them. Containers present new challenges for tracking usage due to their dynamic nature. They can also be deployed to bare metal, virtual machines and various cloud platforms. How do software owners track the usag...
Jul. 29, 2015 02:30 PM EDT
Discussions about cloud computing are evolving into discussions about enterprise IT in general. As enterprises increasingly migrate toward their own unique clouds, new issues such as the use of containers and microservices emerge to keep things interesting. In this Power Panel at 16th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the state of cloud computing today, and what enterprise IT professionals need to know about how the latest topics and trends affect t...
Jul. 29, 2015 02:00 PM EDT Reads: 1,169
"Our biggest growth area has been the security services, the managed services - the things that differentiate us in the market that there is no client that's too small and there's no client that's too big," explained Paul Mazzucco, Chief Security Officer at TierPoint, in this SYS-CON.tv interview at 16th Cloud Expo, held June 9-11, 2015, at the Javits Center in New York City.
Jul. 29, 2015 02:00 PM EDT Reads: 374
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Jul. 29, 2015 01:45 PM EDT Reads: 424