News Feed Item
West Bend Streamlines Operations and Increases Flexibility with Property & Casualty Insurance Software from Accenture
|By Business Wire
|June 10, 2014 09:13 AM EDT
Accenture (NYSE:ACN) announced that West Bend Mutual Insurance Company
(West Bend) is the 50th client to have gone into production
with Accenture Duck
Creek Policy and Duck
Creek Billing software. Initially using the software across 14
commercial lines, West Bend will be able to better serve its independent
insurance agents through streamlined operations, increased flexibility
and accelerated product development. West Bend provides insurance
services to home, auto and business owners in the United States.
Accenture’s Duck Creek software is helping West Bend streamline
operations around its commercial, personal, specialty insurance (NSI),
and Argent (workers’ compensation) lines of business through a flexible
and intuitive platform. Real-time access to policy and billing
information increases agility, allowing West Bend to easily adjust and
introduce new products, and has also enhanced its online billing
“Accenture’s Duck Creek software is allowing us to transform the cost
effectiveness and agility of our IT systems,” said Tracey Berg, West
Bend's senior vice president and chief information officer. “We can
operate more efficiently, respond more quickly to shifts in the
marketplace, and make better use of information. This supports the
growth of our business by enabling our organization to introduce new
capabilities with greater speed and efficiency. Our new systems will
help us better provide The Silver Lining to our agencies and
West Bend is also using Accenture
Duck Creek Commercial Lines Templates, a pre-configured insurance
product deployment solution for Insurance Services Office (ISO)-based
commercial lines and National Council on Compensation Insurance
(NCCI)-based workers’ compensation products. Duck Creek Templates are
actively maintained with changes and updates, delivered 90 days in
advance of the effective date.
William Hutchison, NSI senior vice president at West Bend, said, “We are
excited about the implementation, as we are certain that it will
drastically improve our internal efficiency and ultimately help us be
more competitive in our product pricing. In our segment of the business,
specialty lines, it makes sense to expand and grow geographically. The
cost of doing that with our previous system hampered our plans, due to
the expense and complexity. We fully expect that the implementation of
Accenture’s Duck Creek software will open up many options for adding new
states and improving our product line.”
“West Bend needed to increase their flexibility in a way that was
cost-effective,” said Michael A. Jackowski, global managing director of
Accenture Duck Creek. “The codeless configuration capabilities of our
Duck Creek software allow them to make quick changes in-house. We look
forward to working together as they expand their implementation efforts
to additional lines of business.”
About West Bend Mutual Insurance Company
West Bend Mutual Insurance Company, headquartered in West Bend,
Wisconsin, provides property/casualty insurance products throughout the
Midwest. The company offers a broad personal lines coverage package, a
full range of commercial products and services, and insurance for
specialty lines. West Bend employs more than 1,000 associates and is
represented by approximately 1,200 independent insurance agencies
throughout Wisconsin, Illinois, Iowa, Minnesota, Indiana, Ohio,
Michigan, Missouri, Kansas, Kentucky, and Nebraska. The company has been
rated A (Excellent) or better by A.M. Best since 1971 and is
consistently ranked at the top of a nationwide ease-of-doing business
survey. Its home page is www.thesilverlining.com.
Accenture is a global management consulting, technology services and
outsourcing company, with approximately 289,000 people serving clients
in more than 120 countries. Combining unparalleled experience,
comprehensive capabilities across all industries and business functions,
and extensive research on the world's most successful companies,
Accenture collaborates with clients to help them become high-performance
businesses and governments. The company generated net revenues of
US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page
Accenture Software combines deep technology acumen with industry
knowledge to develop differentiated software products. It offers
innovative software-based solutions to enable organizations to meet
their business goals and achieve high performance. Its home page is www.accenture.com/software.
For Accenture Duck Creek software, its home page is www.accenture.com/duckcreek.
By applying its extensive industry knowledge to continuously enhance its
software, Accenture helps insurers reduce operating costs, and drive
growth through better customer interaction and product innovation.
Copyright © 2014 Accenture. All rights reserved. Accenture, its logo,
Accenture Software and High Performance Delivered are trademarks of
The IoT has the potential to create a renaissance of manufacturing in the US and elsewhere. In his session at 18th Cloud Expo, Florent Solt, CTO and chief architect of Netvibes, will discuss how the expected exponential increase in the amount of data that will be processed, transported, stored, and accessed means there will be a huge demand for smart technologies to deliver it.
Florent Solt is the CTO and chief architect of Netvibes. Prior to joining Netvibes in 2007, he co-founded Rift Technol...
May. 1, 2016 11:00 PM EDT Reads: 1,584
Struggling to keep up with increasing application demand? Learn how Platform as a Service (PaaS) can streamline application development processes and make resource management easy.
May. 1, 2016 08:15 PM EDT Reads: 2,088
If there is anything we have learned by now, is that every business paves their own unique path for releasing software- every pipeline, implementation and practices are a bit different, and DevOps comes in all shapes and sizes. Software delivery practices are often comprised of set of several complementing (or even competing) methodologies – such as leveraging Agile, DevOps and even a mix of ITIL, to create the combination that’s most suitable for your organization and that maximize your busines...
May. 1, 2016 08:00 PM EDT Reads: 1,844
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body?
In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
May. 1, 2016 07:00 PM EDT Reads: 739
See storage differently! Storage performance problems have only gotten worse and harder to solve as applications have become largely virtualized and moved to a cloud-based infrastructure. Storage performance in a virtualized environment is not just about IOPS, it is about how well that potential performance is guaranteed to individual VMs for these apps as the number of VMs keep going up real time.
In his session at 18th Cloud Expo, Dhiraj Sehgal, in product and marketing at Tintri, will discu...
May. 1, 2016 06:00 PM EDT Reads: 808
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY.
Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
May. 1, 2016 06:00 PM EDT Reads: 1,145
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
May. 1, 2016 05:00 PM EDT Reads: 1,010
Up until last year, enterprises that were looking into cloud services usually undertook a long-term pilot with one of the large cloud providers, running test and dev workloads in the cloud. With cloud’s transition to mainstream adoption in 2015, and with enterprises migrating more and more workloads into the cloud and in between public and private environments, the single-provider approach must be revisited.
In his session at 18th Cloud Expo, Yoav Mor, multi-cloud solution evangelist at Cloudy...
May. 1, 2016 04:30 PM EDT Reads: 1,474
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities.
One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
May. 1, 2016 04:00 PM EDT Reads: 927
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY.
Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
May. 1, 2016 03:15 PM EDT Reads: 1,028
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls?
In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
May. 1, 2016 01:45 PM EDT Reads: 1,229
Digital payments using wearable devices such as smart watches, fitness trackers, and payment wristbands are an increasing area of focus for industry participants, and consumer acceptance from early trials and deployments has encouraged some of the biggest names in technology and banking to continue their push to drive growth in this nascent market. Wearable payment systems may utilize near field communication (NFC), radio frequency identification (RFID), or quick response (QR) codes and barcodes...
May. 1, 2016 01:30 PM EDT Reads: 811
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY.
Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
May. 1, 2016 01:30 PM EDT Reads: 1,570
Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified – now it's a component-based well-performing framework. This immersive one-day workshop at 18th Cloud Expo, led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and the product company SuranceBay, will provide you with everything you wanted to know about Angular 2.
May. 1, 2016 01:00 PM EDT Reads: 1,745
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data.
In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
May. 1, 2016 12:45 PM EDT Reads: 815