|By Marketwired .||
|June 10, 2014 11:03 AM EDT||
CARLSBAD, CA -- (Marketwired) -- 06/10/14 -- MaintenanceNet, Inc., the leading provider of service revenue generation solutions, today announced that a key customer has been recognized with a 2014 Manufacturing Leadership Award (ML Award) in the Customer Value Leadership category. The award pays tribute to the global networking manufacturer's innovative service annuity program, which is powered by MaintenanceNet service revenue automation technology and designed to increase service revenue, expand sales and benefit channel partners and customers on a global scale.
Using MaintenanceNet's data-driven AutoQuote technology, the manufacturer has been able to simplify and streamline maintenance service contract renewals by automating the time-consuming administrative task of creating service renewal quotes and delivering them to customers. AutoQuote also assists resellers with ordering unattached services (products sold without service agreements) for their customers, and offers web-based visibility into relationships spanning contracts, assets, partners and end customers for improved communication and management across the supply chain ecosystem.
"In the high-tech marketplace, customers have many choices when it comes to the technology purchases they make," said Kelly Crothers, vice president of marketing for MaintenanceNet. "Competition is fierce and frequently it is the manufacturers that are able to maintain the strongest ties with their customers over the long haul that win out in the end. Maintenance service contracts and contract renewals represent an effective way to maintain those ties, and we'd like to thank Frost & Sullivan and the Manufacturing Leadership Council for recognizing their importance and value by honoring our customer and their initiative with this award."
By expediting complex, multi-tiered sales processes for the manufacturer using extreme automation, AutoQuote enabled resellers to better serve their end customers while optimizing high-volume, low-dollar service renewals, adds Crothers. "With the speed, accuracy and automation that MaintenanceNet provides, we've put in place a 'low-touch/no-touch' approach to selling and processing these service renewals. We're proud to serve our customer with a valuable way to drive market engagement and channel enablement and we congratulate them on this tremendous recognition," she said.
A complete list of ML Award winners can be found at http://mlawards.gilcommunity.com/winners/2014-winners/.
For more information on MaintenanceNet and its complete line of product and service revenue generation solutions, visit www.maintenancenet.com, or follow MaintenanceNet on Facebook, Google+, LinkedIn and Twitter.
Manufacturing Leadership Awards
The Manufacturing Leadership Awards (ML Awards) honor companies and individuals that are shaping the future of global manufacturing. Award nominees describe their breakthrough projects using the nomination form. Nominations for breakthrough projects are entered into specific categories and evaluated by a panel of expert judges. Seven of the ML Awards categories are for outstanding projects undertaken and completed by a manufacturing company. Four of the categories recognize the achievements of individual manufacturing executives. For more information, visit: http://mlawards.gilcommunity.com/.
About the Manufacturing Leadership Council
The Manufacturing Leadership Council, Frost & Sullivan, is the world's first member-driven, global business leadership network dedicated to senior executives in the manufacturing industry. The Manufacturing Leadership Council's mission is to help senior executives define and shape a better future for themselves, their organizations, and the industry at large. The Council produces an extensive portfolio of leadership networking, information and professional development products, programs, and services -- including the Manufacturing Executive Website, an online global business network with 5,300 members around the world; the Manufacturing Leadership Council, an invitation-only executive organization of over 100 members; the annual Manufacturing Leadership Summit - Bold Ideas for a Better Future; the Manufacturing Leadership Awards, celebrating industry achievement; and the thought-leading Manufacturing Leadership Journal. More information is available at www.MLCouncil.com.
MaintenanceNet empowers the world's leading manufacturers and their channel partners to expand the scope and success of their service sales initiatives. The company has delivered billions of dollars in service revenues, while also improving overall customer satisfaction and retention for the businesses it serves. The key to MaintenanceNet's success is its proficiency in turning incomplete or inaccurate customer data into actionable business intelligence that drives revenue and profits for manufacturers. MaintenanceNet's Service360® cloud-based platform and AutoQuote solution expedite and automate sales processes and provide a channel-friendly approach to service quoting, ordering and renewing. For more information, visit www.maintenancenet.com or call 866-699-7212.
MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.
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