|By ACN Newswire||
|June 16, 2014 04:51 AM EDT||
Abaran Deep of PCI Group Pty Limited, a sponsor company at the marcus evans Australian CIO Summit 2014, on vendor selection and getting the desired business outcomes from IT contracts.
LONDON, June 16, 2014 - (ACN Newswire) - The best way to manage risk and achieve the desired outcomes in a large outsourced Information Technology (IT) project is to establish a collaborative contracting framework with the vendor, says Abaran Deep, Partner, PCI Group Pty Limited. A collaborative contracting framework ensures risks and rewards are shared and a positive psychological foundation is laid. Where this is not the case, as with most traditional contracts, there is a high probability that the project will not deliver its business goals.
PCI Group Pty Limited is a sponsor company at the marcus evans 13th Annual CIO Summit taking place in the Gold Coast, Queensland, Australia, 28 - 30 July 2014.
- What should Chief Information Officers (CIOs) do to ensure that they get the desired business outcomes from their IT service providers?
Large outsourced IT projects have a high degree of risk or uncertainty. For such projects the CIO should avoid traditional commercial frameworks with a fixed contract price or a schedule of rates. Traditional approaches are counter-productive - they tie up a lot of time and energy in specifying all the details early on to put a fixed price on a fixed scope. Vendors are better at playing that game than clients and always find grounds for scope variation.
Instead CIOs can ensure the success of their IT projects by focussing on three areas: develop the right technical contract (clarify project outcomes in terms of business objectives); develop an appropriate commercial contract (link vendor profits to achievement of customer's objectives); and establish a sound human contract (foster collaborative behaviours and effective leadership).
- How should CIOs engage their vendors to ensure project success?
Large and complex projects need vendor and client teams to work together collaboratively. This requires CIOs to understand the psychology of the contract that they use to engage a vendor. In our recently published thought leadership paper, "An overview of collaborative contracting: Making collaboration effective and choosing the right framework", we contend that more often than not, the procurement relationship is based on a win/lose paradigm where client organisations end up paying vendors to do the wrong things.
Specifically, in most complex projects that under-performed we have found that the commercial framework drove a win/lose outcome where - if difficulties arise - one party wins at the other's expense.
Furthermore, the vendor selection process must place equal importance on the quality of people and leadership of the vendor team to ensure that the client gets people with the right values, skills, and competencies to join the project. Thus, the selection process must not be based solely on the "hard" technical competencies, but also the "soft" leadership and teamwork competencies that affect motivation and performance.
- Selection and procurement are front-end activities but what happens in the rest of the life of an IT project?
At PCI, our experience shows that the conduct of the selection process establishes the DNA for the project culture. Therefore it must be conducted in a way that establishes the foundations for a positive working relationship, one that is able to stand the stresses and strains of complex project delivery over time. Hence, vendor selection and contract establishment must address technical, commercial, and human dimensions.
Once the contract is established, investment is needed to integrate client and vendor people and coach them to become a high performing team - this does not happen by accident. This investment is necessary to cement the "your success is my success" mindset enabled by the collaborative contracting framework.
More importantly, the project team needs the change management capabilities to skilfully engage the multitude of stakeholders and enrol their support for business changes required for successful IT implementation. Change management is a critical and inherent aspect of large IT projects and the project team needs to be given skills and capabilities to work alongside the business to support the implementation needs throughout life of project.
About the Australian CIO Summit 2014
The Australian CIO Summit is the premium forum bringing elite buyers and sellers together. As an invitation-only event taking place behind closed doors, the summit offers enterprise and government chief information officers and IT solution providers an intimate environment for a focused discussion of key drivers for IT innovation. This unique forum will take place at the newly-renovated RACV Royal Pines Resort, Gold Coast, Queensland, 28 - 30 July 2014. The Summit features presentations on implementing the right cloud model, crafting simple and powerful mobile solutions, streamlining processes and living up to shifting realities for the IT leader.
For more information please send an email to [email protected] or visit the event website at www.australianciosummit.com/AbaranDeepInterview
marcus evans group - information technology sector portal
The Information Technology Network - marcus evans Summits group delivers peer-to-peer information on strategic matters, professional trends and breakthrough innovations.
- LinkedIn: www.linkedin.com/groups?gid=3568575&trk=hb_side_g
- YouTube: www.youtube.com/MarcusEvansIT
- Twitter: www.twitter.com/meSummitsIT
- SlideShare: www.slideshare.net/MarcusEvansIT
Please note that the Summit is a closed business event and the number of participants strictly limited.
About PCI Group Pty Limited
PCI is acknowledged as a leading advisor, facilitator and coach for the establishment and delivery of collaborative contracts for complex projects and programs. PCI works with client organisations on complex procurements to create an environment in which suppliers and customer objectives are aligned ('win or lose together') and in which team members from all parties can work together in truly integrated teams which perform at very high levels. Please visit www.pcigroup.com.au.
About marcus evans Summits
marcus evans Summits are high level business forums for the world's leading decision-makers to meet, learn and discuss strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to individually tailor their schedules of keynote presentations, think tanks, seminars and one-on-one business meetings. For more information, please visit www.marcusevans.com.
- Twitter: www.twitter.com/meSummitsGlobal
- YouTube: www.youtube.com/user/MarcusEvansGroup
- SlideShare: www.slideshare.net/MarcusEvansSummits
Source: marcus evans Summits
Sarin Kouyoumdjian-Gurunlian Press Manager, marcus evans, Summits Division Tel: +357 22 849 313 Email: [email protected]
Copyright 2014 ACN Newswire. All rights reserved.
In their session at 17th Cloud Expo, Hal Schwartz, CEO of Secure Infrastructure & Services (SIAS), and Chuck Paolillo, CTO of Secure Infrastructure & Services (SIAS), provide a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. In his role as CEO of Secure Infrastructure & Services (SIAS), Hal Schwartz provides leadership and direction for the company.
Aug. 4, 2015 06:45 PM EDT Reads: 241
There are many considerations when moving applications from on-premise to cloud. It is critical to understand the benefits and also challenges of this migration. A successful migration will result in lower Total Cost of Ownership, yet offer the same or higher level of robustness. In his session at 15th Cloud Expo, Michael Meiner, an Engineering Director at Oracle, Corporation, analyzed a range of cloud offerings (IaaS, PaaS, SaaS) and discussed the benefits/challenges of migrating to each offe...
Aug. 4, 2015 06:45 PM EDT Reads: 220
SYS-CON Events announced today that the "Second Containers & Microservices Expo" will take place November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities.
Aug. 4, 2015 05:30 PM EDT
As organizations shift towards IT-as-a-service models, the need for managing and protecting data residing across physical, virtual, and now cloud environments grows with it. CommVault can ensure protection and E-Discovery of your data – whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise. In his session at 17th Cloud Expo, Randy De Meno, Chief Technologist - Windows Products and Microsoft Partnerships at Com...
Aug. 4, 2015 05:00 PM EDT Reads: 111
The Software Defined Data Center (SDDC), which enables organizations to seamlessly run in a hybrid cloud model (public + private cloud), is here to stay. IDC estimates that the software-defined networking market will be valued at $3.7 billion by 2016. Security is a key component and benefit of the SDDC, and offers an opportunity to build security 'from the ground up' and weave it into the environment from day one. In his session at 16th Cloud Expo, Reuven Harrison, CTO and Co-Founder of Tufin,...
Aug. 4, 2015 03:00 PM EDT Reads: 574
Scrum Alliance has announced the release of its 2015 State of Scrum Report. Almost 5,000 individuals and companies worldwide participated in this year's survey. Most organizations in the market today are still leading and managing under an Industrial Age model. Not only is the speed of change growing exponentially, Agile and Scrum frameworks are showing companies how to draw on the full talents and capabilities of those doing the work in order to continue innovating for success.
Aug. 4, 2015 02:45 PM EDT
SYS-CON Events announced today that MobiDev, a software development company, will exhibit at the 17th International Cloud Expo®, which will take place November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software development company with representative offices in Atlanta (US), Sheffield (UK) and Würzburg (Germany); and development centers in Ukraine. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobi...
Aug. 4, 2015 02:00 PM EDT Reads: 393
Between the compelling mockups and specs produced by your analysts and designers, and the resulting application built by your developers, there is a gulf where projects fail, costs spiral out of control, and applications fall short of requirements. In his session at @DevOpsSummit, Charles Kendrick, CTO and Chief Architect at Isomorphic Software, presented a new approach where business and development users collaborate – each using tools appropriate to their goals and expertise – to build mocku...
Aug. 4, 2015 01:30 PM EDT Reads: 103
Container technology is sending shock waves through the world of cloud computing. Heralded as the 'next big thing,' containers provide software owners a consistent way to package their software and dependencies while infrastructure operators benefit from a standard way to deploy and run them. Containers present new challenges for tracking usage due to their dynamic nature. They can also be deployed to bare metal, virtual machines and various cloud platforms. How do software owners track the usag...
Aug. 4, 2015 01:00 PM EDT Reads: 295
SYS-CON Events announced today that VividCortex, the monitoring solution for the modern data system, will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. The database is the heart of most applications, but it’s also the part that’s hardest to scale, monitor, and optimize even as it’s growing 50% year over year. VividCortex is the first unified suite of database monitoring tools specifically desi...
Aug. 4, 2015 12:00 PM EDT Reads: 116
Graylog, Inc., has added the capability to collect, centralize and analyze application container logs from within Docker. The Graylog logging driver for Docker addresses the challenges of extracting intelligence from within Docker containers, where most workloads are dynamic and log data is not persisted or stored. Using Graylog, DevOps and IT Ops teams can pinpoint the root cause of problems to deliver new applications faster and minimize downtime.
Aug. 4, 2015 11:45 AM EDT
As Marc Andreessen says software is eating the world. Everything is rapidly moving toward being software-defined – from our phones and cars through our washing machines to the datacenter. However, there are larger challenges when implementing software defined on a larger scale - when building software defined infrastructure. In his session at 16th Cloud Expo, Boyan Ivanov, CEO of StorPool, provided some practical insights on what, how and why when implementing "software-defined" in the datacent...
Aug. 4, 2015 11:30 AM EDT Reads: 122
Learn how you can use the CoSN SEND II Decision Tree for Education Technology to make sure that your K–12 technology initiatives create a more engaging learning experience that empowers students, teachers, and administrators alike.
Aug. 4, 2015 09:30 AM EDT Reads: 120
Mobile, social, Big Data, and cloud have fundamentally changed the way we live. “Anytime, anywhere” access to data and information is no longer a luxury; it’s a requirement, in both our personal and professional lives. For IT organizations, this means pressure has never been greater to deliver meaningful services to the business and customers.
Aug. 4, 2015 08:45 AM EDT Reads: 265
In a recent research, analyst firm IDC found that the average cost of a critical application failure is $500,000 to $1 million per hour and the average total cost of unplanned application downtime is $1.25 billion to $2.5 billion per year for Fortune 1000 companies. In addition to the findings on the cost of the downtime, the research also highlighted best practices for development, testing, application support, infrastructure, and operations teams.
Aug. 4, 2015 07:00 AM EDT Reads: 229