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CyberSource and Amadeus Partner to Help Travel Organizations Optimize Fraud Management Operations Across Booking Channels
|By Business Wire
|June 18, 2014 03:02 AM EDT
a Visa Inc. company (NYSE:V), and one of the world's leading providers
of eCommerce payment management services, has formed a strategic global
partnership with Amadeus,
a leading technology partner for the global travel industry. The
agreement brings an integrated travel reservation and fraud management
solution to airlines, travel agencies and other travel organizations
Leveraging CyberSource’s global expertise in fraud management, the
innovative solution integrates a fraud management system, Decision
Manager, into the dedicated travel Amadeus Payment Platform (APP). Decision
Manager can help travel organizations globally accept more
legitimate bookings, while identifying potential fraudulent transactions
and lowering operational costs.
The combined solution will help travel businesses worldwide maximize
revenue, reduce costs and improve the customer payment experience across
multiple channels, such as online, mobile, face to face and call center.
“We are delighted with the integration of CyberSource to the Amadeus
Payment Platform for travel,” said Celia Pereiro, Head of Travel
Payments at Amadeus. “This will provide our customers with a customised
and enriched travel-payment fraud solution, helping them to optimise
business operations; increasing acceptance rates and facilitating a
smooth consumer payment process.”
Simon Stokes, Head of CyberSource EMEA & APAC, said, “With a track
record of delivering results for major airlines, travel agencies, hotel
chains and other travel suppliers, we are excited to partner with
Amadeus to help provide travel companies and their customers with a
fast, safe and seamless buying experience, irrespective of device or
CyberSource Decision Manager assists travel companies in identifying
fraud faster, more accurately and with less manual intervention. Data
insights are derived via sophisticated modelling of more than 60 billion
transactions that Visa Inc. and CyberSource process annually worldwide,
including transactions across multiple payment types and sales channels,
spanning online, call center and mobile. The transaction data is
supplemented by 260 detector tests and time-tested statistical risk
models, which can be localized by region to further expand the depth and
breadth of transaction pattern visibility.
CyberSource, a wholly-owned subsidiary of Visa Inc., is a payment
management company. Over 400,000 businesses worldwide use CyberSource
and Authorize.Net brand solutions to process online payments, streamline
fraud management, and simplify payment security. The company is
headquartered in Foster City, CA and maintains offices throughout the
world, with regional headquarters in Singapore, Tokyo, Miami, Sao Paulo
and Reading, U.K. CyberSource operates in Europe under agreement with
Visa Europe. For more information, please visit www.cybersource.com.
Amadeus is a leading provider of advanced technology solutions
for the global travel industry. Customer groups include travel providers
(e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers
(travel agencies and websites), and travel buyers (corporations and
travel management companies). The Amadeus group employs around 10,000
people worldwide, across central sites in Madrid (corporate
headquarters), Nice (development) and Erding (operations), as well as 71
local Amadeus Commercial Organisations globally. The group operates a
transaction-based business model. Amadeus is listed on the Spanish Stock
Exchange under the symbol "AMS.MC" and is a component of the IBEX 35
index. To find out more about Amadeus please visit www.amadeus.com.
About Visa Inc.
Visa is a global payments technology company that connects consumers,
businesses, financial institutions, and governments in more than 200
countries and territories to fast, secure and reliable electronic
payments. We operate one of the world’s most advanced processing
networks — VisaNet — that is capable of handling more than 47,000
transaction messages a second, with fraud protection for consumers and
assured payment for merchants. Visa is not a bank and does not issue
cards, extend credit or set rates and fees for consumers. Visa’s
innovations, however, enable its financial institution customers to
offer consumers more choices: pay now with debit, ahead of time with
prepaid or later with credit products. For more information, visit corporate.visa.com
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