Welcome!

News Feed Item

Valley Medical Center Implements Nuance Clintegrity CDI to Drive Clinical Excellence and Generate a $2.2 Million Gain in Appropriate Revenue

Nuance Communications, Inc. (NASDAQ: NUAN) announced today that Valley Medical Center, part of the University of Washington Medical Center, has achieved higher levels of clinical excellence and gained additional revenue through proper reimbursements thanks to Nuance Clintegrity 360 solutions. Valley Medical has improved the quality of clinical information in its electronic health records (EHRs) and realized more than $2.2 million in appropriate reimbursement following the implementation of the Nuance Clinical Documentation Improvement (CDI) program developed by Nuance’s J.A. Thomas & Associates (JATA).

One year after implementing the Nuance CDI program, Valley Medical Center achieved rich clinical content and quality, earning the Distinguished Hospital Award for Clinical Excellence from Healthgrades. The organization surpassed its goal of better describing the complexity of its patients’ cases through physician documentation, increasing its Case Mix Index (CMI) by 11 percent.

“The benefit of obtaining better clinical information is that physicians and nurses can provide better care to patients,” says Larry Smith, CFO, Valley Medical. “And if you focus on clinical quality, the money will follow through appropriate reimbursements.” He attributes the expertise of Nuance and its JATA team and their clinical knowledge to raising the bar on clinical documentation and clinical performance by helping Valley Medical engage physicians.

Using Data to Pinpoint CDI Priorities

Valley Medical had a legacy CDI process in place for 10 years, but administrators believed they were missing opportunities to provide more documentation details for patient cases. A recent HFMA Executive Survey: Clinical Documentation Meets Financial Performance found that a majority of healthcare CFOs and finance executives share this concern. The survey showed that 87 percent of respondents believe that improving the accuracy of clinical documentation is the greatest opportunity for financial improvement in their organization.

To achieve rapid success with the Nuance CDI program, Valley Medical identified opportunities for improvement, leveraging easy-to-understand reports to see how they compared against peer organizations in terms of patient cases, physician specialties and CMI. They focused on the areas where the clinical documentation did not align with the complexity of a patient’s case. Additionally, they used a unique approach to educate clinicians, coders and clinical documentation specialists and bring teams closer together for the success of the program.

“The Nuance JATA team helped us view the patient with a focus on the clinical information – from admission to discharge – to ensure we capture the complete clinical picture for each patient,” explains Ronna Mahlen, RN, C-CDS lead clinical documentation specialist. “We’re not coders and they’re not nurses, but we learn from each other and the combined team, along with management support, created early success in a program that has proven methodologies.”

“Eighty percent of Nuance CDI customers had prior CDI programs, but when they implement our clinical CDI program with its guaranteed outcomes, they see significant improvements in quality and a 4-8 percent increase in CMI,” says Joanne Webb, senior vice president of healthcare, Nuance Communications. “Instead of focusing on CDI from a coding perspective, we engage physicians and focus on clinical accuracy from the beginning of the patient’s stay, and that difference enhances coding and both clinical and financial outcomes.”

To learn more about how Nuance’s CDI solutions boost CMI, improve quality and optimize reimbursement, please visit Nuance at HFMA ANI 2014 in Las Vegas June 22-23 in booth #832.

Additional Resources:

  • HFMA’s Executive Survey and Report Download the report.
  • When Excellent Doctors are Poor Documentersview post from Melinda Tully, MSN, senior vice president, clinical services and education, Nuance.
  • Tell the Patient Story. Don’t Talk about Coding Watch video of Jennifer Woodworth, director of clinical documentation integrity, Swedish Medical Center
  • The CFO’s Role in Physician Alignment & Engagement – Join Money Atwal, CFO and CIO, Hawaii Health, east region and Dr. Paul Weygandt, M.D., J.D., vice president of physician services, Nuance, at this ANI presentation: Tuesday, June 24, 2:00-3:15pm

About Nuance Communications, Inc.

Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit: www.nuance.com. Connect with Nuance on social media through the healthcare blog, What's next, as well as Twitter and Facebook.

Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other company names or product names may be the trademarks of their respective owners.

The statements in this press release relating to future plans, events or services, are forward-looking statements which are subject to specific risks and uncertainties. There are a number of factors which could cause actual events or results to differ materially from those indicated in such forward-looking statements, including fluctuations in demand for the Nuance products, and the continued development of Nuance products. The reader is warned not to rely on these forward-looking statements without reservation, since these are simply reflections of the current situation. Nuance disclaims any obligation to update any forward-looking statements as a result of developments occurring after the date of this document.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
IBM helps FinTechs and financial services companies build and monetize cognitive-enabled financial services apps quickly and at scale. Hosted on IBM Bluemix, IBM’s platform builds in customer insights, regulatory compliance analytics and security to help reduce development time and testing. In his session at 20th Cloud Expo, Tom Eck, Industry Platforms CTO at IBM Cloud, will discuss how these tools simplify the time-consuming tasks of selection, mapping and data integration, allowing developers ...
Most DevOps journeys involve several phases of maturity. Research shows that the inflection point where organizations begin to see maximum value is when they implement tight integration deploying their code to their infrastructure. Success at this level is the last barrier to at-will deployment. Storage, for instance, is more capable than where we read and write data. In his session at @DevOpsSummit at 20th Cloud Expo, Josh Atwell, a Developer Advocate for NetApp, will discuss the role and value...
In order to meet the rapidly changing demands of today’s customers, companies are continually forced to redefine their business strategies in order to meet these needs, stay relevant and continue to see profitable growth. IoT deployment and development is integral in this transformation, and today businesses are increasingly seeing the value of investing their resources into IoT deployments. These technologies are able increase ROI through projects such as connecting supply chains or enabling sm...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
As enterprise cloud becomes the norm, businesses and government programs must address compounded regulatory compliance related to data privacy and information protection. The most recent, Controlled Unclassified Information and the EU’s GDPR have board level implications and companies still struggle with demonstrating due diligence. Developers and DevOps leaders, as part of the pre-planning process and the associated supply chain, could benefit from updating their code libraries and design by in...
SYS-CON Events announced today that EARP Integration will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. EARP Integration is a passionate software house. Since its inception in 2009 the company successfully delivers smart solutions for cities and factories that start their digital transformation. EARP provides bespoke solutions like, for example, advanced enterprise portals, business intelligence systems an...
SYS-CON Events announced today that Outscale, a global pure play Infrastructure as a Service provider and strategic partner of Dassault Systèmes, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Founded in 2010, Outscale simplifies infrastructure complexities and boosts the business agility of its customers. Outscale delivers a secure, reliable and industrial strength solution for its customers, which in...
SYS-CON Events announced today that Progress, a global leader in application development, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Enterprises today are rapidly adopting the cloud, while continuing to retain business-critical/sensitive data inside the firewall. This is creating two separate data silos – one inside the firewall and the other outside the firewall. Cloud ISVs oft...
As cloud adoption continues to transform business, today's global enterprises are challenged with managing a growing amount of information living outside of the data center. The rapid adoption of IoT and increasingly mobile workforce are exacerbating the problem. Ensuring secure data sharing and efficient backup poses capacity and bandwidth considerations as well as policy and regulatory compliance issues.
The 21st International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Machine Learning and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding busin...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 21st International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo Silicon Valley Call for Papers is now open.
SYS-CON Events announced today that Interoute has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Interoute is the owner operator of Europe's largest network and a global cloud services platform, which encompasses over 70,000 km of lit fiber, 15 data centers, 17 virtual data centers and 33 colocation centers, with connections to 195 additional partner data centers. Our full-service Unifie...
SYS-CON Events announced today that Twistlock, the leading provider of cloud container security solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Twistlock is the industry's first enterprise security suite for container security. Twistlock's technology addresses risks on the host and within the application of the container, enabling enterprises to consistently enforce security policies, monitor...
Interested in leveling up on your Cloud Foundry skills? Join IBM for Cloud Foundry Days on June 7 at Cloud Expo New York at the Javits Center in New York City. Cloud Foundry Days is a free half day educational conference and networking event. Come find out why Cloud Foundry is the industry's fastest-growing and most adopted cloud application platform.