Welcome!

News Feed Item

NEC Installs First-Ever Unified Hospitality Application Suite at The Woodlands Resort

NEC Corporation of America (NEC), a leading provider and integrator of advanced IT, communications, managed services and biometric solutions, along with NEC Corporation today announced that The Woodlands Resort and Conference Center, one of the world’s leading destination resorts, is the first hotel to install NEC’s Application Platforms for Hotels, announced to the U.S. market in April 2013. Coming from one of the pre-eminent leaders in the hospitality industry, the NEC Solution Platforms with its Application Platforms for Hotels resides on a single server platform, and is a groundbreaking first for the industry.

NEC’s Application Platforms for Hotels provides a variety of NEC hospitality specific applications all on a single server platform. NEC enables the solution to be customized by allowing hotel customers to choose which applications best fit their unique property requirements. All of the applications have been pre-tested and checked prior to installation – reducing the amount of time it takes to get fully operational.

With the Application Platforms for Hotels, NEC provides a wide variety and range of hospitality applications in a very short delivery time. The comprehensive suite of applications can be accessed in real time with a simple click, presenting a range of options to the hotel staff ensuring little or no disruption in providing guest services.

The new Application Platforms for Hotels has the following features:

1.   Mission-Critical Unified Communications applications to improve productivity, such as presence, call control, instant messaging, group chat, mobility, collaboration and voice/video conferencing.
2.

A PC attendant console application designed specifically for the hospitality industry which optimizes performance and enhances guest services through a specialized keyboard, guest directory integration with PMS, HotSOS* integration, intuitive Wake-Up Call scheduling, Room-Direct-Inward Dialing, guest messages, emergency on-site notification and the ability to handle higher call volumes more efficiently.

3. Mobility solutions ranging from mobile clients supported on both Android and iOS devices that provide single number reach and dual-mode capabilities for seamless roaming between Wi-Fi and cellular networks to WLAN and DECT mobile handsets.

The Woodlands Resort was looking for more than a basic communications system; it wanted a combination of reliability, mobile communications for its staff, and leading edge services for guests. DCI - Design Communications, Inc. a leading technology solutions and services provider, as well as a certified Platinum NEC dealer, worked with The Woodlands Resort and presented the NEC solution.

“As a world class destination resort, The Woodlands Resort was seeking a proven partner who can bring innovative, leading technology to complement the level of service our guests expect,” said Jose C. Garcia, director of IT at The Woodlands. “Our decision to select NEC is based on its history of success in the hospitality industry, proven support, and a highly innovative solution. Additionally, NEC will provide us with a seamless transition to an all-IP platform.”

Located in the master planned community of The Woodlands, about 30 minutes north of Houston and established in 1974, The Woodlands Resort offers 36 holes of championship golf and is undergoing an extensive renovation and expansion that will be completed in the Fall of 2014, adding 184 guest rooms to its original base of 220 plus rooms and its 60,000 square feet of meeting space.

“NEC understands the hospitality industry very well and we have used that knowledge to create the Application Platforms for Hotels, an exciting new approach that makes access to applications a smooth experience,” said Larry Levenberg, vice president, NEC Corporation of America. “Applications have become fundamental to improving the customer experience which is such an important part of a service- based industry. We are looking forward to supporting The Woodlands with an innovative communications system highlighted by on- site mobility and access to a broad range of hotel applications.”

To learn more about NEC:

*HotSOS is a Product trademark of Newmarket International Inc.

© 2014 NEC Corporation of America. NEC is a registered trademark of NEC Corporation. All Rights Reserved. Other product or service marks mentioned are the trademarks of their respective owners.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
"We want to show that our solution is far less expensive with a much better total cost of ownership so we announced several key features. One is called geo-distributed erasure coding, another is support for KVM and we introduced a new capability called Multi-Part," explained Tim Desai, Senior Product Marketing Manager at Hitachi Data Systems, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
"The Striim platform is a full end-to-end streaming integration and analytics platform that is middleware that covers a lot of different use cases," explained Steve Wilkes, Founder and CTO at Striim, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"At the keynote this morning we spoke about the value proposition of Nutanix, of having a DevOps culture and a mindset, and the business outcomes of achieving agility and scale, which everybody here is trying to accomplish," noted Mark Lavi, DevOps Solution Architect at Nutanix, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud plat...
"With Digital Experience Monitoring what used to be a simple visit to a web page has exploded into app on phones, data from social media feeds, competitive benchmarking - these are all components that are only available because of some type of digital asset," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex ...
"Outscale was founded in 2010, is based in France, is a strategic partner to Dassault Systémes and has done quite a bit of work with divisions of Dassault," explained Jackie Funk, Digital Marketing exec at Outscale, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We focus on SAP workloads because they are among the most powerful but somewhat challenging workloads out there to take into public cloud," explained Swen Conrad, CEO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"DivvyCloud as a company set out to help customers automate solutions to the most common cloud problems," noted Jeremy Snyder, VP of Business Development at DivvyCloud, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.