Welcome!

News Feed Item

NEC Installs First-Ever Unified Hospitality Application Suite at The Woodlands Resort

NEC Corporation of America (NEC), a leading provider and integrator of advanced IT, communications, managed services and biometric solutions, along with NEC Corporation today announced that The Woodlands Resort and Conference Center, one of the world’s leading destination resorts, is the first hotel to install NEC’s Application Platforms for Hotels, announced to the U.S. market in April 2013. Coming from one of the pre-eminent leaders in the hospitality industry, the NEC Solution Platforms with its Application Platforms for Hotels resides on a single server platform, and is a groundbreaking first for the industry.

NEC’s Application Platforms for Hotels provides a variety of NEC hospitality specific applications all on a single server platform. NEC enables the solution to be customized by allowing hotel customers to choose which applications best fit their unique property requirements. All of the applications have been pre-tested and checked prior to installation – reducing the amount of time it takes to get fully operational.

With the Application Platforms for Hotels, NEC provides a wide variety and range of hospitality applications in a very short delivery time. The comprehensive suite of applications can be accessed in real time with a simple click, presenting a range of options to the hotel staff ensuring little or no disruption in providing guest services.

The new Application Platforms for Hotels has the following features:

1.   Mission-Critical Unified Communications applications to improve productivity, such as presence, call control, instant messaging, group chat, mobility, collaboration and voice/video conferencing.
2.

A PC attendant console application designed specifically for the hospitality industry which optimizes performance and enhances guest services through a specialized keyboard, guest directory integration with PMS, HotSOS* integration, intuitive Wake-Up Call scheduling, Room-Direct-Inward Dialing, guest messages, emergency on-site notification and the ability to handle higher call volumes more efficiently.

3. Mobility solutions ranging from mobile clients supported on both Android and iOS devices that provide single number reach and dual-mode capabilities for seamless roaming between Wi-Fi and cellular networks to WLAN and DECT mobile handsets.

The Woodlands Resort was looking for more than a basic communications system; it wanted a combination of reliability, mobile communications for its staff, and leading edge services for guests. DCI - Design Communications, Inc. a leading technology solutions and services provider, as well as a certified Platinum NEC dealer, worked with The Woodlands Resort and presented the NEC solution.

“As a world class destination resort, The Woodlands Resort was seeking a proven partner who can bring innovative, leading technology to complement the level of service our guests expect,” said Jose C. Garcia, director of IT at The Woodlands. “Our decision to select NEC is based on its history of success in the hospitality industry, proven support, and a highly innovative solution. Additionally, NEC will provide us with a seamless transition to an all-IP platform.”

Located in the master planned community of The Woodlands, about 30 minutes north of Houston and established in 1974, The Woodlands Resort offers 36 holes of championship golf and is undergoing an extensive renovation and expansion that will be completed in the Fall of 2014, adding 184 guest rooms to its original base of 220 plus rooms and its 60,000 square feet of meeting space.

“NEC understands the hospitality industry very well and we have used that knowledge to create the Application Platforms for Hotels, an exciting new approach that makes access to applications a smooth experience,” said Larry Levenberg, vice president, NEC Corporation of America. “Applications have become fundamental to improving the customer experience which is such an important part of a service- based industry. We are looking forward to supporting The Woodlands with an innovative communications system highlighted by on- site mobility and access to a broad range of hotel applications.”

To learn more about NEC:

*HotSOS is a Product trademark of Newmarket International Inc.

© 2014 NEC Corporation of America. NEC is a registered trademark of NEC Corporation. All Rights Reserved. Other product or service marks mentioned are the trademarks of their respective owners.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Technology vendors and analysts are eager to paint a rosy picture of how wonderful IoT is and why your deployment will be great with the use of their products and services. While it is easy to showcase successful IoT solutions, identifying IoT systems that missed the mark or failed can often provide more in the way of key lessons learned. In his session at @ThingsExpo, Peter Vanderminden, Principal Industry Analyst for IoT & Digital Supply Chain to Flatiron Strategies, will focus on how IoT depl...
Adding public cloud resources to an existing application can be a daunting process. The tools that you currently use to manage the software and hardware outside the cloud aren’t always the best tools to efficiently grow into the cloud. All of the major configuration management tools have cloud orchestration plugins that can be leveraged, but there are also cloud-native tools that can dramatically improve the efficiency of managing your application lifecycle. In his session at 18th Cloud Expo, ...
The pace of innovation, vendor lock-in, production sustainability, cost-effectiveness, and managing risk… In his session at 18th Cloud Expo, Dan Choquette, Founder of RackN, discussed how CIOs are challenged finding the balance of finding the right tools, technology and operational model that serves the business the best. He also discussed how clouds, open source software and infrastructure solutions have benefits but also drawbacks and how workload and operational portability between vendors an...
With the proliferation of both SQL and NoSQL databases, organizations can now target specific fit-for-purpose database tools for their different application needs regarding scalability, ease of use, ACID support, etc. Platform as a Service offerings make this even easier now, enabling developers to roll out their own database infrastructure in minutes with minimal management overhead. However, this same amount of flexibility also comes with the challenges of picking the right tool, on the right ...
Big Data, cloud, analytics, contextual information, wearable tech, sensors, mobility, and WebRTC: together, these advances have created a perfect storm of technologies that are disrupting and transforming classic communications models and ecosystems. In his session at @ThingsExpo, Erik Perotti, Senior Manager of New Ventures on Plantronics’ Innovation team, provided an overview of this technological shift, including associated business and consumer communications impacts, and opportunities it m...
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet and...
"Tintri was started in 2008 with the express purpose of building a storage appliance that is ideal for virtualized environments. We support a lot of different hypervisor platforms from VMware to OpenStack to Hyper-V," explained Dan Florea, Director of Product Management at Tintri, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
The speed of software changes in growing and large scale rapid-paced DevOps environments presents a challenge for continuous testing. Many organizations struggle to get this right. Practices that work for small scale continuous testing may not be sufficient as the requirements grow. In his session at DevOps Summit, Marc Hornbeek, Sr. Solutions Architect of DevOps continuous test solutions at Spirent Communications, explained the best practices of continuous testing at high scale, which is rele...
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
Containers have changed the mind of IT in DevOps. They enable developers to work with dev, test, stage and production environments identically. Containers provide the right abstraction for microservices and many cloud platforms have integrated them into deployment pipelines. DevOps and Containers together help companies to achieve their business goals faster and more effectively. In his session at DevOps Summit, Ruslan Synytsky, CEO and Co-founder of Jelastic, reviewed the current landscape of D...
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus o...