Welcome!

News Feed Item

Debra Janssen Named President and CEO, CDS Global

Malcolm Netburn Continues as Chairman

NEW YORK, NY and DES MOINES, IA -- (Marketwired) -- 06/25/14 -- Hearst Magazines has promoted Debra Janssen to president and CEO of CDS Global, a leading provider of end-to-end business process outsourcing, with Malcolm Netburn continuing in his role as chairman. The announcement was made by David Carey, president of Hearst Magazines, and John Loughlin, executive vice president and general manager of Hearst Magazines, to whom CDS Global reports. Janssen's new role is effective immediately.

Janssen has more than 25 years of experience working with customer data, security and high-volume transaction processing. She was named chief operating officer of CDS Global in 2012, responsible for information technology, product management and operations as well as client-facing functions. CDS Global manages 159 million consumers on behalf of its clients, handling 700 million consumer marketing touch points, 66 million consumer calls and emails and $7 billion of consumer payments annually.

"Debra and Malcolm are a formidable and successful team," Carey said. "Under their leadership, CDS Global has taken a great leap forward. Debra has a deep understanding of data, years of complex payment processing experience and an eye towards innovation, all key drivers of our growth strategy. In Malcolm's ongoing role as chairman, he'll interface with clients and ensure continuity of the best practices that have established CDS as the industry leader."

"Malcolm and Debra have expanded CDS' capabilities, introducing a database solution that delivers actionable analytics for clients, as well as a sophisticated digital subscription and payment platform for consumers," Loughlin said. "They've also ramped up our core business, adding marquee publishing clients like Bonnier and Intermedia Outdoors, as well as non-profits like the American Red Cross, American Heart Association and Salvation Army. They've established CDS as a first-mover in so many areas, and Debra will build on that solid foundation."

"The use of data and technology continue to gain velocity in just about every business, from publishing to non-profit to healthcare and beyond, and delivering intuitive systems and superior service to our corporate clients and consumers alike is what has set us apart from the competition," Janssen said. "We have a skilled, achievement-oriented team at CDS, and I'm excited to continue on our path of growth and innovation."

Netburn will continue as chairman of CDS Global, developing top-line strategies and representing the company to new and existing customers. Netburn, who joined CDS Global in 2007, has more than 25 years experience with magazine, newspaper, book and media companies. Before joining CDS Global, he was a founding partner of Netburn McGill, a New York-based consulting firm that he helped establish in 1986. In 2013, he was inducted into the Fulfillment Management Association Hall of Fame.

"Debra is talented and dedicated, with an intuitive understanding of both the technological and human sides of our business," Netburn said. "She leads by example, always challenging herself and her team to develop creative ideas that push the business forward, and I am pleased to continue our highly effective partnership."

Janssen joined CDS Global from MasterCard Worldwide, where she was group executive of integrated processing solutions and managing director of Access Prepaid from 2009 to 2012. In this role, she oversaw the company's global debit and prepaid processing platform in 25 countries.

Prior to that, Janssen was president of Debit Services Group and the STAR Network at First Data Corporation, where she oversaw the debit and ATM processing business for more than 6,000 financial institutions. She previously served as executive vice president of EFT Processing Services for Fidelity Information Services, a global payments processor.

Earlier in her career, Janssen was president and CEO of Deluxe Electronic Payment Systems, where she guided the company to financial growth and increased customer satisfaction. She was promoted to chief executive officer of eFunds Corporation and led a new startup inside the parent company of Deluxe Corporation. At Metavante Corporation, an outsourcing provider for the financial services industry, Janssen held a variety of leadership roles from 1984 to 1998, including senior vice president and chief information officer. In 2013, Iowa Governor Terry Branstad appointed Janssen to the board of the Iowa Partnership on Economic Progress, a bipartisan advisory council focused on creating jobs, increasing family incomes and enlarging the state's gross product.

About Hearst Magazines
Hearst Magazines is a unit of Hearst Corporation (www.hearst.com), one of the nation's largest diversified media and information companies. With 21 titles in the U.S., Hearst is the leading publisher of monthly magazines in terms of total paid circulation (AAM 2H 2013) and reaches 84 million adults (Fall 2013 MRI gfk). In addition, the company publishes nearly 300 editions around the world. Hearst Magazines Digital Media manages 18 websites for brands such as Cosmopolitan, Popular Mechanics, ELLE, ELLE DECOR, Esquire, Good Housekeeping, Marie Claire and Seventeen, as well as digital-only sites such as Delish.com. Hearst Magazines has published more than 150 apps and digital editions for the iOS and Android platforms. The company also includes iCrossing, a global digital marketing agency.

About CDS Global
With more than 40 years of expertise, CDS Global is the leading provider of end-to-end business process outsourcing for more than 1,100 marquee brands across industries, including media, nonprofits, utilities and consumer products. The company helps organizations connect with 159 million customers, subscribers and donors worldwide. From order management and payment processing to customer service and business intelligence, CDS Global creates meaningful and seamless consumer interactions using data-driven solutions. These solutions help make businesses more efficient and cost-effective while driving consumer engagement and satisfaction.

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2626264

Contacts:
David Donnelly
CDS Global
515-247-7599
Email Contact

Alexandra Carlin
Hearst Magazines
212-649-2573
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
In IT, we sometimes coin terms for things before we know exactly what they are and how they’ll be used. The resulting terms may capture a common set of aspirations and goals – as “cloud” did broadly for on-demand, self-service, and flexible computing. But such a term can also lump together diverse and even competing practices, technologies, and priorities to the point where important distinctions are glossed over and lost.
Predictive analytics tools monitor, report, and troubleshoot in order to make proactive decisions about the health, performance, and utilization of storage. Most enterprises combine cloud and on-premise storage, resulting in blended environments of physical, virtual, cloud, and other platforms, which justifies more sophisticated storage analytics. In his session at 18th Cloud Expo, Peter McCallum, Vice President of Datacenter Solutions at FalconStor, discussed using predictive analytics to mon...
All clouds are not equal. To succeed in a DevOps context, organizations should plan to develop/deploy apps across a choice of on-premise and public clouds simultaneously depending on the business needs. This is where the concept of the Lean Cloud comes in - resting on the idea that you often need to relocate your app modules over their life cycles for both innovation and operational efficiency in the cloud. In his session at @DevOpsSummit at19th Cloud Expo, Valentin (Val) Bercovici, CTO of Soli...
Information technology is an industry that has always experienced change, and the dramatic change sweeping across the industry today could not be truthfully described as the first time we've seen such widespread change impacting customer investments. However, the rate of the change, and the potential outcomes from today's digital transformation has the distinct potential to separate the industry into two camps: Organizations that see the change coming, embrace it, and successful leverage it; and...
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service. In his session at 19th Cloud Exp...
Fact: storage performance problems have only gotten more complicated, as applications not only have become largely virtualized, but also have moved to cloud-based infrastructures. Storage performance in virtualized environments isn’t just about IOPS anymore. Instead, you need to guarantee performance for individual VMs, helping applications maintain performance as the number of VMs continues to go up in real time. In his session at Cloud Expo, Dhiraj Sehgal, Product and Marketing at Tintri, sha...
The Internet of Things (IoT) promises to simplify and streamline our lives by automating routine tasks that distract us from our goals. This promise is based on the ubiquitous deployment of smart, connected devices that link everything from industrial control systems to automobiles to refrigerators. Unfortunately, comparatively few of the devices currently deployed have been developed with an eye toward security, and as the DDoS attacks of late October 2016 have demonstrated, this oversight can ...
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Regulatory requirements exist to promote the controlled sharing of information, while protecting the privacy and/or security of the information. Regulations for each type of information have their own set of rules, policies, and guidelines. Cloud Service Providers (CSP) are faced with increasing demand for services at decreasing prices. Demonstrating and maintaining compliance with regulations is a nontrivial task and doing so against numerous sets of regulatory requirements can be daunting task...
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to impr...
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
Join Impiger for their featured webinar: ‘Cloud Computing: A Roadmap to Modern Software Delivery’ on November 10, 2016, at 12:00 pm CST. Very few companies have not experienced some impact to their IT delivery due to the evolution of cloud computing. This webinar is not about deciding whether you should entertain moving some or all of your IT to the cloud, but rather, a detailed look under the hood to help IT professionals understand how cloud adoption has evolved and what trends will impact th...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why clou...
"ReadyTalk is an audio and web video conferencing provider. We've really come to embrace WebRTC as the platform for our future of technology," explained Dan Cunningham, CTO of ReadyTalk, in this SYS-CON.tv interview at WebRTC Summit at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.