Welcome!

News Feed Item

Debra Janssen Named President and CEO, CDS Global

Malcolm Netburn Continues as Chairman

NEW YORK, NY and DES MOINES, IA -- (Marketwired) -- 06/25/14 -- Hearst Magazines has promoted Debra Janssen to president and CEO of CDS Global, a leading provider of end-to-end business process outsourcing, with Malcolm Netburn continuing in his role as chairman. The announcement was made by David Carey, president of Hearst Magazines, and John Loughlin, executive vice president and general manager of Hearst Magazines, to whom CDS Global reports. Janssen's new role is effective immediately.

Janssen has more than 25 years of experience working with customer data, security and high-volume transaction processing. She was named chief operating officer of CDS Global in 2012, responsible for information technology, product management and operations as well as client-facing functions. CDS Global manages 159 million consumers on behalf of its clients, handling 700 million consumer marketing touch points, 66 million consumer calls and emails and $7 billion of consumer payments annually.

"Debra and Malcolm are a formidable and successful team," Carey said. "Under their leadership, CDS Global has taken a great leap forward. Debra has a deep understanding of data, years of complex payment processing experience and an eye towards innovation, all key drivers of our growth strategy. In Malcolm's ongoing role as chairman, he'll interface with clients and ensure continuity of the best practices that have established CDS as the industry leader."

"Malcolm and Debra have expanded CDS' capabilities, introducing a database solution that delivers actionable analytics for clients, as well as a sophisticated digital subscription and payment platform for consumers," Loughlin said. "They've also ramped up our core business, adding marquee publishing clients like Bonnier and Intermedia Outdoors, as well as non-profits like the American Red Cross, American Heart Association and Salvation Army. They've established CDS as a first-mover in so many areas, and Debra will build on that solid foundation."

"The use of data and technology continue to gain velocity in just about every business, from publishing to non-profit to healthcare and beyond, and delivering intuitive systems and superior service to our corporate clients and consumers alike is what has set us apart from the competition," Janssen said. "We have a skilled, achievement-oriented team at CDS, and I'm excited to continue on our path of growth and innovation."

Netburn will continue as chairman of CDS Global, developing top-line strategies and representing the company to new and existing customers. Netburn, who joined CDS Global in 2007, has more than 25 years experience with magazine, newspaper, book and media companies. Before joining CDS Global, he was a founding partner of Netburn McGill, a New York-based consulting firm that he helped establish in 1986. In 2013, he was inducted into the Fulfillment Management Association Hall of Fame.

"Debra is talented and dedicated, with an intuitive understanding of both the technological and human sides of our business," Netburn said. "She leads by example, always challenging herself and her team to develop creative ideas that push the business forward, and I am pleased to continue our highly effective partnership."

Janssen joined CDS Global from MasterCard Worldwide, where she was group executive of integrated processing solutions and managing director of Access Prepaid from 2009 to 2012. In this role, she oversaw the company's global debit and prepaid processing platform in 25 countries.

Prior to that, Janssen was president of Debit Services Group and the STAR Network at First Data Corporation, where she oversaw the debit and ATM processing business for more than 6,000 financial institutions. She previously served as executive vice president of EFT Processing Services for Fidelity Information Services, a global payments processor.

Earlier in her career, Janssen was president and CEO of Deluxe Electronic Payment Systems, where she guided the company to financial growth and increased customer satisfaction. She was promoted to chief executive officer of eFunds Corporation and led a new startup inside the parent company of Deluxe Corporation. At Metavante Corporation, an outsourcing provider for the financial services industry, Janssen held a variety of leadership roles from 1984 to 1998, including senior vice president and chief information officer. In 2013, Iowa Governor Terry Branstad appointed Janssen to the board of the Iowa Partnership on Economic Progress, a bipartisan advisory council focused on creating jobs, increasing family incomes and enlarging the state's gross product.

About Hearst Magazines
Hearst Magazines is a unit of Hearst Corporation (www.hearst.com), one of the nation's largest diversified media and information companies. With 21 titles in the U.S., Hearst is the leading publisher of monthly magazines in terms of total paid circulation (AAM 2H 2013) and reaches 84 million adults (Fall 2013 MRI gfk). In addition, the company publishes nearly 300 editions around the world. Hearst Magazines Digital Media manages 18 websites for brands such as Cosmopolitan, Popular Mechanics, ELLE, ELLE DECOR, Esquire, Good Housekeeping, Marie Claire and Seventeen, as well as digital-only sites such as Delish.com. Hearst Magazines has published more than 150 apps and digital editions for the iOS and Android platforms. The company also includes iCrossing, a global digital marketing agency.

About CDS Global
With more than 40 years of expertise, CDS Global is the leading provider of end-to-end business process outsourcing for more than 1,100 marquee brands across industries, including media, nonprofits, utilities and consumer products. The company helps organizations connect with 159 million customers, subscribers and donors worldwide. From order management and payment processing to customer service and business intelligence, CDS Global creates meaningful and seamless consumer interactions using data-driven solutions. These solutions help make businesses more efficient and cost-effective while driving consumer engagement and satisfaction.

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2626264

Contacts:
David Donnelly
CDS Global
515-247-7599
Email Contact

Alexandra Carlin
Hearst Magazines
212-649-2573
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
SYS-CON Events announced today that Silicon India has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Published in Silicon Valley, Silicon India magazine is the premiere platform for CIOs to discuss their innovative enterprise solutions and allows IT vendors to learn about new solutions that can help grow their business.
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
In this presentation, you will learn first hand what works and what doesn't while architecting and deploying OpenStack. Some of the topics will include:- best practices for creating repeatable deployments of OpenStack- multi-site considerations- how to customize OpenStack to integrate with your existing systems and security best practices.
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
In his session at 20th Cloud Expo, Scott Davis, CTO of Embotics, discussed how automation can provide the dynamic management required to cost-effectively deliver microservices and container solutions at scale. He also discussed how flexible automation is the key to effectively bridging and seamlessly coordinating both IT and developer needs for component orchestration across disparate clouds – an increasingly important requirement at today’s multi-cloud enterprise.
Security, data privacy, reliability and regulatory compliance are critical factors when evaluating whether to move business applications from in-house client hosted environments to a cloud platform. In her session at 18th Cloud Expo, Vandana Viswanathan, Associate Director at Cognizant, In this session, will provide an orientation to the five stages required to implement a cloud hosted solution validation strategy.
You want to start your DevOps journey but where do you begin? Do you say DevOps loudly 5 times while looking in the mirror and it suddenly appears? Do you hire someone? Do you upskill your existing team? Here are some tips to help support your DevOps transformation. Conor Delanbanque has been involved with building & scaling teams in the DevOps space globally. He is the Head of DevOps Practice at MThree Consulting, a global technology consultancy. Conor founded the Future of DevOps Thought Leade...
Jo Peterson is VP of Cloud Services for Clarify360, a boutique sourcing and benchmarking consultancy focused on transforming technology into business advantage. Clarify360 provides custom, end-to-end solutions from a portfolio of more than 170 suppliers globally. As an engineer, Jo sources net new technology footprints, and is an expert at optimizing and benchmarking existing environments focusing on Cloud Enablement and Optimization. She and her team work with clients on Cloud Discovery, Cloud ...
Everyone wants the rainbow - reduced IT costs, scalability, continuity, flexibility, manageability, and innovation. But in order to get to that collaboration rainbow, you need the cloud! In this presentation, we'll cover three areas: First - the rainbow of benefits from cloud collaboration. There are many different reasons why more and more companies and institutions are moving to the cloud. Benefits include: cost savings (reducing on-prem infrastructure, reducing data center foot print, redu...
Founded in 2000, Chetu Inc. is a global provider of customized software development solutions and IT staff augmentation services for software technology providers. By providing clients with unparalleled niche technology expertise and industry experience, Chetu has become the premiere long-term, back-end software development partner for start-ups, SMBs, and Fortune 500 companies. Chetu is headquartered in Plantation, Florida, with thirteen offices throughout the U.S. and abroad.
The technologies behind big data and cloud computing are converging quickly, offering businesses new capabilities for fast, easy, wide-ranging access to data. However, to capitalize on the cost-efficiencies and time-to-value opportunities of analytics in the cloud, big data and cloud technologies must be integrated and managed properly. Pythian's Director of Big Data and Data Science, Danil Zburivsky will explore: The main technology components and best practices being deployed to take advantage...
SYS-CON Events announced today that DatacenterDynamics has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY. DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...
Most DevOps journeys involve several phases of maturity. Research shows that the inflection point where organizations begin to see maximum value is when they implement tight integration deploying their code to their infrastructure. Success at this level is the last barrier to at-will deployment. Storage, for instance, is more capable than where we read and write data. In his session at @DevOpsSummit at 20th Cloud Expo, Josh Atwell, a Developer Advocate for NetApp, will discuss the role and value...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busi...