News Feed Item

Debra Janssen Named President and CEO, CDS Global

Malcolm Netburn Continues as Chairman

NEW YORK, NY and DES MOINES, IA -- (Marketwired) -- 06/25/14 -- Hearst Magazines has promoted Debra Janssen to president and CEO of CDS Global, a leading provider of end-to-end business process outsourcing, with Malcolm Netburn continuing in his role as chairman. The announcement was made by David Carey, president of Hearst Magazines, and John Loughlin, executive vice president and general manager of Hearst Magazines, to whom CDS Global reports. Janssen's new role is effective immediately.

Janssen has more than 25 years of experience working with customer data, security and high-volume transaction processing. She was named chief operating officer of CDS Global in 2012, responsible for information technology, product management and operations as well as client-facing functions. CDS Global manages 159 million consumers on behalf of its clients, handling 700 million consumer marketing touch points, 66 million consumer calls and emails and $7 billion of consumer payments annually.

"Debra and Malcolm are a formidable and successful team," Carey said. "Under their leadership, CDS Global has taken a great leap forward. Debra has a deep understanding of data, years of complex payment processing experience and an eye towards innovation, all key drivers of our growth strategy. In Malcolm's ongoing role as chairman, he'll interface with clients and ensure continuity of the best practices that have established CDS as the industry leader."

"Malcolm and Debra have expanded CDS' capabilities, introducing a database solution that delivers actionable analytics for clients, as well as a sophisticated digital subscription and payment platform for consumers," Loughlin said. "They've also ramped up our core business, adding marquee publishing clients like Bonnier and Intermedia Outdoors, as well as non-profits like the American Red Cross, American Heart Association and Salvation Army. They've established CDS as a first-mover in so many areas, and Debra will build on that solid foundation."

"The use of data and technology continue to gain velocity in just about every business, from publishing to non-profit to healthcare and beyond, and delivering intuitive systems and superior service to our corporate clients and consumers alike is what has set us apart from the competition," Janssen said. "We have a skilled, achievement-oriented team at CDS, and I'm excited to continue on our path of growth and innovation."

Netburn will continue as chairman of CDS Global, developing top-line strategies and representing the company to new and existing customers. Netburn, who joined CDS Global in 2007, has more than 25 years experience with magazine, newspaper, book and media companies. Before joining CDS Global, he was a founding partner of Netburn McGill, a New York-based consulting firm that he helped establish in 1986. In 2013, he was inducted into the Fulfillment Management Association Hall of Fame.

"Debra is talented and dedicated, with an intuitive understanding of both the technological and human sides of our business," Netburn said. "She leads by example, always challenging herself and her team to develop creative ideas that push the business forward, and I am pleased to continue our highly effective partnership."

Janssen joined CDS Global from MasterCard Worldwide, where she was group executive of integrated processing solutions and managing director of Access Prepaid from 2009 to 2012. In this role, she oversaw the company's global debit and prepaid processing platform in 25 countries.

Prior to that, Janssen was president of Debit Services Group and the STAR Network at First Data Corporation, where she oversaw the debit and ATM processing business for more than 6,000 financial institutions. She previously served as executive vice president of EFT Processing Services for Fidelity Information Services, a global payments processor.

Earlier in her career, Janssen was president and CEO of Deluxe Electronic Payment Systems, where she guided the company to financial growth and increased customer satisfaction. She was promoted to chief executive officer of eFunds Corporation and led a new startup inside the parent company of Deluxe Corporation. At Metavante Corporation, an outsourcing provider for the financial services industry, Janssen held a variety of leadership roles from 1984 to 1998, including senior vice president and chief information officer. In 2013, Iowa Governor Terry Branstad appointed Janssen to the board of the Iowa Partnership on Economic Progress, a bipartisan advisory council focused on creating jobs, increasing family incomes and enlarging the state's gross product.

About Hearst Magazines
Hearst Magazines is a unit of Hearst Corporation (www.hearst.com), one of the nation's largest diversified media and information companies. With 21 titles in the U.S., Hearst is the leading publisher of monthly magazines in terms of total paid circulation (AAM 2H 2013) and reaches 84 million adults (Fall 2013 MRI gfk). In addition, the company publishes nearly 300 editions around the world. Hearst Magazines Digital Media manages 18 websites for brands such as Cosmopolitan, Popular Mechanics, ELLE, ELLE DECOR, Esquire, Good Housekeeping, Marie Claire and Seventeen, as well as digital-only sites such as Delish.com. Hearst Magazines has published more than 150 apps and digital editions for the iOS and Android platforms. The company also includes iCrossing, a global digital marketing agency.

About CDS Global
With more than 40 years of expertise, CDS Global is the leading provider of end-to-end business process outsourcing for more than 1,100 marquee brands across industries, including media, nonprofits, utilities and consumer products. The company helps organizations connect with 159 million customers, subscribers and donors worldwide. From order management and payment processing to customer service and business intelligence, CDS Global creates meaningful and seamless consumer interactions using data-driven solutions. These solutions help make businesses more efficient and cost-effective while driving consumer engagement and satisfaction.

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2626264

David Donnelly
CDS Global
Email Contact

Alexandra Carlin
Hearst Magazines
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
Without lifecycle traceability and visibility across the tool chain, stakeholders from Planning-to-Ops have limited insight and answers to who, what, when, why and how across the DevOps lifecycle. This impacts the ability to deliver high quality software at the needed velocity to drive positive business outcomes. In his general session at @DevOpsSummit at 19th Cloud Expo, Eric Robertson, General Manager at CollabNet, will discuss how customers are able to achieve a level of transparency that e...
SYS-CON Events announced today that Cemware will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Use MATLAB functions by just visiting website mathfreeon.com. MATLAB compatible, freely usable, online platform services. As of October 2016, 80,000 users from 180 countries are enjoying our platform service.
The Internet of Things (IoT), in all its myriad manifestations, has great potential. Much of that potential comes from the evolving data management and analytic (DMA) technologies and processes that allow us to gain insight from all of the IoT data that can be generated and gathered. This potential may never be met as those data sets are tied to specific industry verticals and single markets, with no clear way to use IoT data and sensor analytics to fulfill the hype being given the IoT today.
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Established in 1998, Calsoft is a leading software product engineering Services Company specializing in Storage, Networking, Virtualization and Cloud business verticals. Calsoft provides End-to-End Product Development, Quality Assurance Sustenance, Solution Engineering and Professional Services expertise to assist customers in achieving their product development and business goals. The company's deep domain knowledge of Storage, Virtualization, Networking and Cloud verticals helps in delivering ...
SYS-CON Events announced today that Enzu will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to focus on the core of their online busine...
November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Penta Security is a leading vendor for data security solutions, including its encryption solution, D’Amo. By using FPE technology, D’Amo allows for the implementation of encryption technology to sensitive data fields without modification to schema in the database environment. With businesses having their data become increasingly more complicated in their mission-critical applications (such as ERP, CRM, HRM), continued ...
In the next five to ten years, millions, if not billions of things will become smarter. This smartness goes beyond connected things in our homes like the fridge, thermostat and fancy lighting, and into heavily regulated industries including aerospace, pharmaceutical/medical devices and energy. “Smartness” will embed itself within individual products that are part of our daily lives. We will engage with smart products - learning from them, informing them, and communicating with them. Smart produc...
OnProcess Technology has announced it will be a featured speaker at @ThingsExpo, taking place November 1 - 3, 2016, in Santa Clara, California. Dan Gettens, OnProcess’ Chief Analytics Officer, will discuss how Internet of Things (IoT) data can be leveraged to predict product failures, improve uptime and slash costly inventory stock. @ThingsExpo is an annual gathering of IoT and cloud developers, practitioners and thought-leaders who exchange ideas and insights on topics ranging from Big Data in...
SYS-CON Events announced today that SoftNet Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. SoftNet Solutions specializes in Enterprise Solutions for Hadoop and Big Data. It offers customers the most open, robust, and value-conscious portfolio of solutions, services, and tools for the shortest route to success with Big Data. The unique differentiator is the ability to architect and ...
Join Impiger for their featured webinar: ‘Cloud Computing: A Roadmap to Modern Software Delivery’ on November 10, 2016, at 12:00 pm CST. Very few companies have not experienced some impact to their IT delivery due to the evolution of cloud computing. This webinar is not about deciding whether you should entertain moving some or all of your IT to the cloud, but rather, a detailed look under the hood to help IT professionals understand how cloud adoption has evolved and what trends will impact th...
SYS-CON Events announced today that Cloudbric, a leading website security provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Cloudbric is an elite full service website protection solution specifically designed for IT novices, entrepreneurs, and small and medium businesses. First launched in 2015, Cloudbric is based on the enterprise level Web Application Firewall by Penta Security Sys...
SYS-CON Events announced today that Transparent Cloud Computing (T-Cloud) Consortium will exhibit at the 19th International Cloud Expo®, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The Transparent Cloud Computing Consortium (T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data proces...
In his session at 19th Cloud Expo, Nick Son, Vice President of Cyber Risk & Public Sector at Coalfire, will discuss the latest information on the FedRAMP Program. Topics will cover: FedRAMP Readiness Assessment Report (RAR). This new process is designed to streamline and accelerate the FedRAMP process from the traditional timeline by initially focusing on technical capability instead of documentation preparedness. FedRAMP for High-impact level systems. Early in 2016 FedRAMP officially publishe...
SYS-CON Events announced today that Roundee / LinearHub will exhibit at the WebRTC Summit at @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LinearHub provides Roundee Service, a smart platform for enterprise video conferencing with enhanced features such as automatic recording and transcription service. Slack users can integrate Roundee to their team via Slack’s App Directory, and '/roundee' command lets your video conference ...