Welcome!

News Feed Item

Debra Janssen Named President and CEO, CDS Global

Malcolm Netburn Continues as Chairman

NEW YORK, NY and DES MOINES, IA -- (Marketwired) -- 06/25/14 -- Hearst Magazines has promoted Debra Janssen to president and CEO of CDS Global, a leading provider of end-to-end business process outsourcing, with Malcolm Netburn continuing in his role as chairman. The announcement was made by David Carey, president of Hearst Magazines, and John Loughlin, executive vice president and general manager of Hearst Magazines, to whom CDS Global reports. Janssen's new role is effective immediately.

Janssen has more than 25 years of experience working with customer data, security and high-volume transaction processing. She was named chief operating officer of CDS Global in 2012, responsible for information technology, product management and operations as well as client-facing functions. CDS Global manages 159 million consumers on behalf of its clients, handling 700 million consumer marketing touch points, 66 million consumer calls and emails and $7 billion of consumer payments annually.

"Debra and Malcolm are a formidable and successful team," Carey said. "Under their leadership, CDS Global has taken a great leap forward. Debra has a deep understanding of data, years of complex payment processing experience and an eye towards innovation, all key drivers of our growth strategy. In Malcolm's ongoing role as chairman, he'll interface with clients and ensure continuity of the best practices that have established CDS as the industry leader."

"Malcolm and Debra have expanded CDS' capabilities, introducing a database solution that delivers actionable analytics for clients, as well as a sophisticated digital subscription and payment platform for consumers," Loughlin said. "They've also ramped up our core business, adding marquee publishing clients like Bonnier and Intermedia Outdoors, as well as non-profits like the American Red Cross, American Heart Association and Salvation Army. They've established CDS as a first-mover in so many areas, and Debra will build on that solid foundation."

"The use of data and technology continue to gain velocity in just about every business, from publishing to non-profit to healthcare and beyond, and delivering intuitive systems and superior service to our corporate clients and consumers alike is what has set us apart from the competition," Janssen said. "We have a skilled, achievement-oriented team at CDS, and I'm excited to continue on our path of growth and innovation."

Netburn will continue as chairman of CDS Global, developing top-line strategies and representing the company to new and existing customers. Netburn, who joined CDS Global in 2007, has more than 25 years experience with magazine, newspaper, book and media companies. Before joining CDS Global, he was a founding partner of Netburn McGill, a New York-based consulting firm that he helped establish in 1986. In 2013, he was inducted into the Fulfillment Management Association Hall of Fame.

"Debra is talented and dedicated, with an intuitive understanding of both the technological and human sides of our business," Netburn said. "She leads by example, always challenging herself and her team to develop creative ideas that push the business forward, and I am pleased to continue our highly effective partnership."

Janssen joined CDS Global from MasterCard Worldwide, where she was group executive of integrated processing solutions and managing director of Access Prepaid from 2009 to 2012. In this role, she oversaw the company's global debit and prepaid processing platform in 25 countries.

Prior to that, Janssen was president of Debit Services Group and the STAR Network at First Data Corporation, where she oversaw the debit and ATM processing business for more than 6,000 financial institutions. She previously served as executive vice president of EFT Processing Services for Fidelity Information Services, a global payments processor.

Earlier in her career, Janssen was president and CEO of Deluxe Electronic Payment Systems, where she guided the company to financial growth and increased customer satisfaction. She was promoted to chief executive officer of eFunds Corporation and led a new startup inside the parent company of Deluxe Corporation. At Metavante Corporation, an outsourcing provider for the financial services industry, Janssen held a variety of leadership roles from 1984 to 1998, including senior vice president and chief information officer. In 2013, Iowa Governor Terry Branstad appointed Janssen to the board of the Iowa Partnership on Economic Progress, a bipartisan advisory council focused on creating jobs, increasing family incomes and enlarging the state's gross product.

About Hearst Magazines
Hearst Magazines is a unit of Hearst Corporation (www.hearst.com), one of the nation's largest diversified media and information companies. With 21 titles in the U.S., Hearst is the leading publisher of monthly magazines in terms of total paid circulation (AAM 2H 2013) and reaches 84 million adults (Fall 2013 MRI gfk). In addition, the company publishes nearly 300 editions around the world. Hearst Magazines Digital Media manages 18 websites for brands such as Cosmopolitan, Popular Mechanics, ELLE, ELLE DECOR, Esquire, Good Housekeeping, Marie Claire and Seventeen, as well as digital-only sites such as Delish.com. Hearst Magazines has published more than 150 apps and digital editions for the iOS and Android platforms. The company also includes iCrossing, a global digital marketing agency.

About CDS Global
With more than 40 years of expertise, CDS Global is the leading provider of end-to-end business process outsourcing for more than 1,100 marquee brands across industries, including media, nonprofits, utilities and consumer products. The company helps organizations connect with 159 million customers, subscribers and donors worldwide. From order management and payment processing to customer service and business intelligence, CDS Global creates meaningful and seamless consumer interactions using data-driven solutions. These solutions help make businesses more efficient and cost-effective while driving consumer engagement and satisfaction.

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=2626264

Contacts:
David Donnelly
CDS Global
515-247-7599
Email Contact

Alexandra Carlin
Hearst Magazines
212-649-2573
Email Contact

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business - from apparel to energy - is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the applic...
What's the role of an IT self-service portal when you get to continuous delivery and Infrastructure as Code? This general session showed how to create the continuous delivery culture and eight accelerators for leading the change. Don Demcsak is a DevOps and Cloud Native Modernization Principal for Dell EMC based out of New Jersey. He is a former, long time, Microsoft Most Valuable Professional, specializing in building and architecting Application Delivery Pipelines for hybrid legacy, and cloud ...
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
In his session at Cloud Expo, Alan Winters, an entertainment executive/TV producer turned serial entrepreneur, presented a success story of an entrepreneur who has both suffered through and benefited from offshore development across multiple businesses: The smart choice, or how to select the right offshore development partner Warning signs, or how to minimize chances of making the wrong choice Collaboration, or how to establish the most effective work processes Budget control, or how to ma...
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud com...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
We build IoT infrastructure products - when you have to integrate different devices, different systems and cloud you have to build an application to do that but we eliminate the need to build an application. Our products can integrate any device, any system, any cloud regardless of protocol," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...
@DevOpsSummit at Cloud Expo taking place Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center, Santa Clara, CA, is co-located with the 21st International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is ...
In 2014, Amazon announced a new form of compute called Lambda. We didn't know it at the time, but this represented a fundamental shift in what we expect from cloud computing. Now, all of the major cloud computing vendors want to take part in this disruptive technology. In his session at 20th Cloud Expo, Doug Vanderweide, an instructor at Linux Academy, discussed why major players like AWS, Microsoft Azure, IBM Bluemix, and Google Cloud Platform are all trying to sidestep VMs and containers wit...
"When we talk about cloud without compromise what we're talking about is that when people think about 'I need the flexibility of the cloud' - it's the ability to create applications and run them in a cloud environment that's far more flexible,” explained Matthew Finnie, CTO of Interoute, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), provided an overview of various initiatives to certify the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldwide re...
Amazon started as an online bookseller 20 years ago. Since then, it has evolved into a technology juggernaut that has disrupted multiple markets and industries and touches many aspects of our lives. It is a relentless technology and business model innovator driving disruption throughout numerous ecosystems. Amazon’s AWS revenues alone are approaching $16B a year making it one of the largest IT companies in the world. With dominant offerings in Cloud, IoT, eCommerce, Big Data, AI, Digital Assista...